Despite my previous review I would like to say thank you for great rings we are ordered for our wedding. The issue we had it’s a delivery, as it took longer than expected. My advice is if you want to... See more
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Review summary
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Glamira's website, product (ring) and packaging are great. But the delivery method with DHL was poor. Please, for deliveries to Bulgaria, switch to Econt: they have a tracking system (website and app)... See more
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This was my first time using Glamira and was for my wedding ring, making this a very important purchase. I chose them as I read a lot of positive reviews and the pricing was very competitive. Custom... See more
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Absolutely over the moon with our two Ruby rings we purchased, stunning! The packaging was special for our special Ruby wedding anniversary too! Glamira customer service is first class, I was kept... See more
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Company details
About GLAMIRA
Written by the company
At GLAMIRA, every design is a statement of individuality, crafted to honor personal style and meaningful moments. As a global leader in fine jewelry, we blend expert craftsmanship with personalization, ensuring each piece resonates with those who seek elegance with distinction. #ThisIsSoYou
Crafted for You, Inspired by You:
Luxury is personal. At GLAMIRA, every design is a canvas for your individuality. Customize with gemstones, engravings, and unique details to create a piece that’s unmistakably yours. #ThisIsSoYou
Customer-Centric Approach:
At Glamira, we treat every customer as the unique individual they are. Our dedicated team of customer service professionals is passionate about providing a seamless and delightful experience. From assisting you with design choices to ensuring timely delivery, we are committed to making your journey with Glamira unforgettable.
Artistry and Precision:
Craftsmanship is the soul of Glamira. Our skilled artisans, driven by a deep passion for their craft, create each jewelry piece with meticulous care and precision. Their commitment to excellence ensures that your personalized jewelry is a symbol of enduring beauty and unmatched quality.
Why Choose GLAMIRA? ✨
- 💎 Tailored to You: Custom designs that reflect your style.
- 🛡️ Lifetime Guarantee: Jewelry crafted to last forever.
- 🚀 Fast & Secure Shipping: Delivered safely to your door.
- 🌱 Ethically Sourced: Sustainable, conflict-free materials.
- 🌍 Globally Trusted: Excellence in every detail, worldwide.
Shop with Confidence
Millions of customers worldwide trust Glamira for their most cherished jewelry. Our commitment to quality, innovation, and service ensures a seamless experience every time.
Trusted by Millions Worldwide
GLAMIRA is recognized worldwide for its innovation, artistry, and masterful craftsmanship. Designed for those who appreciate sophistication, our pieces are a statement of confidence, elegance, and individuality.
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4.3
Excellent
59K reviews
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Not what I expected
Low quality, problems after a short time of use and the warranty process is difficult, maybe impossible. They avoid taking responsibility for product quality.
11 May 2026
Unprompted review
Reply from GLAMIRA
Dear Ery Ka,
Thank you for your feedback. We sincerely apologize for the disappointment and frustration caused by your experience.
Please understand that all warranty and return requests are reviewed in accordance with our policies and the condition of the item upon inspection.
However, as we do not have enough information regarding the order, we are unable to further check and review the concern at this time.
Sincerely,
Glamira Customer Satisfaction
bad experience
the 2 rings I bought from them are low quality. I have a warranty for life but this is a lie . they don't answer on phone/email/sms/ and their site.
11 May 2026
Unprompted review
Reply from GLAMIRA
Dear K T Karim,
Thank you for your feedback. We sincerely apologize for the disappointment and frustration caused by your experience.
We regret that the rings did not meet your expectations. Please understand that all warranty and return requests are reviewed in accordance with our policies and the condition of the item upon inspection.
However, as we do not have enough information regarding the order, we are unable to further check and review the concern at this time.
Sincerely,
Glamira Customer Satisfaction
Issue with a ring
I made a purchase and missed something I wanted changed. This was on a Saturday. I got a couple texts and I told them and they reassured me it was taken care of. I really appreciated that. They were very kind.
9 May 2026
Reply from GLAMIRA
Dear Diana,
Thank you for sharing your positive experience with our team. We are delighted to hear that our representatives were able to promptly assist you with your modification request and provide the reassurance you needed.
We pride ourselves on providing attentive support and ensuring each piece is crafted to our customers' exact specifications.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Edgaras,
Thank you for your positive feedback and the 5-star rating. We are delighted to hear that everything met your expectations and that you enjoyed a seamless experience with GLAMIRA.
GLAMIRA customer satisfaction team
Great customer support and good…
Great customer support and good feedback on the notificatons about the order
6 May 2026
Reply from GLAMIRA
Dear Demiray,
Thank you for sharing your positive experience and for your 5-star rating. We are delighted to hear that you were pleased with our customer support and found our order notifications helpful.
We appreciate your feedback and hope to welcome you back in the future.
GLAMIRA customer satisfaction team
Качество!!!
7 May 2026
Reply from GLAMIRA
Dear Георги,
Thank you for your excellent rating and for highlighting the quality of our jewelry.
We take great pride in the craftsmanship of each individually crafted GLAMIRA piece. We appreciate your feedback and hope to serve you again in the future.
GLAMIRA customer satisfaction team
Good quality
Good quality. Arrived on time. Good communication between ordering and delivery
8 May 2026
Reply from GLAMIRA
Dear Iain,
Thank you for sharing your positive experience. We are delighted to hear that you are satisfied with the quality of your jewelry, our communication, and the timely delivery.
We appreciate your feedback and hope to welcome you back in the future.
GLAMIRA customer satisfaction team
Misleading Product Photos and Unfair Return Policy
The order arrived very late. Since the necklace was meant to be a gift, the delay made it useless, as the person it was intended for had already left the country by the time it arrived.
When I finally received the piece, it looked nothing like the pictures shown on the website. The quality and appearance were completely different from what was advertised.
While taking the necklace out of the box to inspect it, the seal accidentally opened and fell off. I immediately tried to place it back, but it was obvious that it had detached. The necklace was never worn, used or modified.
I requested a return immediately, but the company refused it solely because the seal had opened, despite the item being in completely unused condition.
I also cannot use it anymore as a gift, since the intended recipient already received another present and now lives far away. On top of that, the necklace itself does not resemble the product shown in the photos.
Very disappointing experience overall. I will never order from them again and would not recommend them to others.
8 May 2026
Unprompted review
Reply from GLAMIRA
Dear Nicole Milea,
Thank you for your feedback. We sincerely apologize for the disappointment caused by the delay and your experience with the product.
Regarding the return request, we offered a store credit as a resolution since the security seal had been removed, which unfortunately nullified the eligibility for a refund according to our return conditions. However, we understand that this offer was not accepted.
We regret that the item did not meet your expectations and appreciate you taking the time to share your experience.
Sincerely,
Glamira Customer Satisfaction
Beautiful rings, disappointed with the "expressed" handling fee
Ordered two rings, both are beautiful, match the pictures on the website and fit perfectly.
The only downside is that I paid the extra £20 for "expressed handling" with an estimated delivery date of a week later, with 48hrs I receieved an email advising my order was delayed and the new estimated delivery date was then within the free handling period. Coming up to the 2nd delivery date another email received advising the order was further delayed and the delivery was actually past the free delivery/handling window. When tracking the progress of the order on the website it showed for several days as complete and waiting at the distribution centre which was disappointing as I had already paid extra to receive it quicker which didnt happen. No refund for the "expressed" handling/delivery fee either so be wary of opting for this.
26 April 2026
Unprompted review
Reply from GLAMIRA
Dear Toni,
Thank you for your feedback. We are delighted to hear that your two rings are beautiful, match the pictures perfectly, and provide an excellent fit.
Each GLAMIRA piece is individually crafted to order, and while expedited handling prioritizes your piece in our production schedule, the meticulous crafting process can occasionally require additional time to ensure our strict quality standards are maintained. We encourage you to contact our customer service team regarding your handling fee so they can review your order details.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Timotej,
Thank you for your wonderful feedback. We are delighted to hear that you find your GLAMIRA piece beautiful.
Our team takes great pride in crafting jewelry that brings joy to our customers.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Enikő,
Thank you for your wonderful review and for choosing GLAMIRA. We are delighted to hear that you find your rings beautiful, as each piece is individually crafted with great attention to detail.
We look forward to creating more beautiful jewelry for you in the future.
GLAMIRA customer satisfaction team
One of the Worst Experiences I have ever had
This has to be, by a large margin, the most horrendous customer service experience I have ever had.
Now, to clarify, using their web page is fine, their customizations and options are great. But BUYER BEWARE; the delivery process is hell.
I ordered as normal and as expected, was given a delivery estimate as normal. Then there was a small delay in delivery, pushing it to 13-14.april, which was entirely okay, it was only a few days extra. But come that day..... I had not even received a delivery confirmation from shipping. I gave it a few more days, but then went to support about it, wanting an update or at least an explanation for the delay. And they gave me NOTHING. No actual explanation for the delay, no information, no actions taken. Just platitudes and promises about "escalating the case". I did give them a little more time, about a week or so, before I contacted them much more directly. At that point I was considering contacting my local consumer protection advocacy entity and the ECC, but thought I'd give them another chance. But no, nothing but more platitudes and lack of accountability. No actual facts or dates.
This is when I engaged with my local consumer protection advocacy entity, and was informed to give a clear date of action, which I then did. And well, nothing. To be clear, I STILL HAVE NOT RECEIVED THE ITEM OR EVEN SHIPPING CONFIRMATION. At present, I am engaged with the ECC and the Consumer Advocacy in my country to force action from them.
In summation, their business appears good, but my experience after paying for it has been nothing but horrible. Lies, lack of accountability and lack of care from every member of their customer support I have had the displeasure of talking to. So.... BUYER BEWARE.
30 March 2026
Unprompted review
Reply from GLAMIRA
Dear Tobias Hakkebo Jacobsen,
Thank you for your feedback. We sincerely apologize for the delay and the frustration caused by the lack of updates and communication regarding your order.
As our orders are customized upon placement, there may be circumstances beyond our control that can affect production and delivery timelines. We understand how disappointing and stressful this situation has been, and we regret that your experience with our customer support did not meet your expectations.
Please rest assured that we are doing our best to speed up the shipment and provide updates as soon as they become available.
Sincerely,
Glamira Customer Satisfaction
Reply from GLAMIRA
Dear Christopher,
Thank you for choosing GLAMIRA for such a special occasion. We are delighted to hear that you find the engagement ring lovely and that it matched your expectations perfectly.
We wish you a lifetime of happiness and look forward to serving you again in the future.
GLAMIRA customer satisfaction team
Violinda ring
Easy process buying from Glamira, they keep you updated at every stage and even send a short video of your finished item. Packaged well and in my case it came in a little ring box, really great touch which the wife loved. Ring looks and fits great so all in all 5 stars.
7 May 2026
Reply from GLAMIRA
Dear Phil,
Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed our seamless process and updates, and that your wife loved the presentation of her new Violinda ring.
Each GLAMIRA piece is individually crafted with care, and it is incredibly rewarding to know the final result looks and fits perfectly.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Helene,
Thank you for your wonderful review and for choosing GLAMIRA. We are delighted to hear that you are happy with your item and appreciate the careful workmanship that goes into each of our individually crafted pieces.
GLAMIRA customer satisfaction team
Beautiful earings as I imagined them
7 May 2026
Reply from GLAMIRA
Dear Matu,
Thank you for your wonderful review. We are delighted to hear that your earrings are exactly as you imagined them.
Each GLAMIRA piece is individually crafted with care to bring your vision to life. We hope you enjoy wearing them and look forward to serving you again.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Balazs,
Thank you for taking the time to share your positive experience. We are delighted to hear that your order arrived on time and that you are pleased with the superb quality of your product.
We take great pride in our craftsmanship and look forward to serving you again in the future.
GLAMIRA customer satisfaction team
Perfect
The chain is superb. production very fast, the envoy was without problems. everything perfect. I will come back with other orders
7 May 2026
Reply from GLAMIRA
Dear Biboaca,
Thank you for your wonderful review and for highlighting the superb quality of your chain and our fast production. We are delighted that your delivery was seamless and look forward to crafting more beautiful pieces for you in the future.
GLAMIRA customer satisfaction team
Reply from GLAMIRA
Dear Arnoldas,
Thank you for taking the time to share your positive experience. We are thrilled to hear that you find your new ring magnificent.
Each GLAMIRA piece is individually crafted with great care, and it is rewarding to know the final result met your expectations.
GLAMIRA customer satisfaction team
The ring is gorgeous and the box it…
The ring is gorgeous and the box it came in and all the other bits just are such a classy touch.
5 May 2026
Unprompted review
Reply from GLAMIRA
Dear John,
Thank you for sharing your wonderful feedback regarding your gorgeous new ring and our signature packaging.
We take great pride in delivering a truly classy experience, from the individually crafted jewelry down to the final presentation. We hope you enjoy your piece for years to come and look forward to serving you again.
GLAMIRA customer satisfaction team
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