I ordered my items on 4/12/25 . Nothing has been received so far (11/12/25) and also no communication from the company. Today I'm emailed to give a review on my purchase!!
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See what reviewers are saying
It's coming up to 3 weeks since my order and no delivery yet or any update. Have emailed trying to get some information but no response. Although surprisingly I was sent an email asking me to review g... See more
This company is such a fraudulent. I have placed my order almost a week and asked and paid for next day delivery. I still haven’t received my order and when you message them on WhatsApp they respond s... See more
Fantastic service. We used them on their launch day and the service was very good. The price is competitive and delivery is also very convenient but the most important point is that we don't have to... See more
Company details
Written by the company
Food and Grocery Store - Specialised in Middle Eastern & Persian food
Contact info
45A Cheadle Road, Cheadle, SK8 5EU, Cheshire, United Kingdom
- 02076315269
- info@gitanelondon.co.uk
- gitanegrandbazaar.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Great customer service
Great customer service, they are quick to come back to you and very accomodating! Highly recommend them.
It on time and very good
Clear communication about delivery…
Clear communication about delivery arrival time. Package arrived with frozen products well insulated and products in glass containers well-protected. Will definitely be purchasing from them again soon.
Excellent service
Great! 😋
Very happy with your costumer service, packaging and products. I hope you extend the range of products you have in your online shop.
Great and fast delivery.
Our first order was a very good experience
Fantastic service. We used them on their launch day and the service was very good. The price is competitive and delivery is also very convenient but the most important point is that we don't have to drive to London to go to Persian shops. All done from the comfort of our house in Gloucester and delivered conveniently at our doorstep.
Thank you Gitan team
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