Gioielleria Pacelli Luigia Reviews 350

TrustScore 5 out of 5

4.9

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Company details

  1. Jeweler
  2. Clock Repair Service
  3. Gift Shop
  4. Jewellery Manufacturer

Written by the company

Gioielleria Pacelli nasce dalla volontà e dalla passione della sua proprietaria Luigia nel 1985 come negozio di articoli da regalo e bomboniere, nel 1990 si trasferisce nella nuova sede di corso Trieste 87, ed avviando l'attività di gioielleria. Gli anni passano, e diventa un punto di riferimento per tutta la valle telesina. Nel 2019 dalle idee e dalla stessa passione nel settore da parte del figlio Antonio, decide di avviare un progetto proiettato al futuro, rimanendo sempre legato alla tradizione familiare che contraddistingue quest'azienda.


Contact info

4.9

Excellent

TrustScore 5 out of 5

350 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not recommended!

I had a very bad experience with this store. My watch broke and I contacted them, but the reply came after 10 days after I replied to their reply and there was no more replies from them. I contacted Victorinox and explained the situation to them and they referred me to another service in Italy who solved the problem within a week. I would never buy a watch from them again, everything is fine until something bad happens to the watch, and then you have to solve the problem yourself because this store will not help you. I do not recommend it!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Fast and trustworthy

I ordered online one of Pandora charms from an older collection (I recently lost the same one, which was a gift and it had sentimental value for me, so when I saw Gioielleria Pacelli had the same one on offer, I ordered it immediately) and they shipped it the next day, it was beautifully packaged and I am very happy to have this charm.

24 January 2025
Rated 5 out of 5 stars

Pleasantly surprised- great shop

Pleasantly surprised- searched for a rare swarovski bracelet,only this jewelery shop had. International shipping did not apply for UK, so had to ship to Romania. Delivery was quick and parcel was received in perfect order. Very happy with it, as the bracelet is a gift.

5 February 2024
Gioielleria Pacelli Luigia logo

Reply from Gioielleria Pacelli Luigia


We are extremely pleased to hear that your experience with Gioielleria Pacelli was so positive and rewarding! It is always a pleasure to know that we were able to provide a rare and desired item like the Swarovski bracelet you were looking for. We apologize for the inconvenience regarding international shipping not available for the UK, but we are happy that the solution to ship to Romania proved effective and that the package arrived quickly and in perfect condition. Knowing that the bracelet will be a cherished gift makes us particularly proud of our work. Thank you for choosing us and for your trust. We hope to be able to serve you again in the future!

Rated 5 out of 5 stars

Amazing necklace

Super swarovski necklace 😍

4 September 2023
Gioielleria Pacelli Luigia logo

Reply from Gioielleria Pacelli Luigia

Buongiorno, la ringraziamo per averci scelto e siamo felicissimi che il prodotto da lei ordinato le sia davvero piaciuto. Le auguriamo una buona giornata e speriamo di aiutarla nuovamente nel futuro.

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