You quickly corrected and replied to my double puchase because of a bit slow update in check out. The order was delivered perfectly! The only negative is your promotion of 10% off my first puchase wit... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Gingko creations are exquisite and beautiful. So well designed, unique, easily charged, offering a warm light. I also found the individual boxes for each item really smart. The order arrived p... See more
Company replied
Excellent product. A bit pricey but really lightweight and extremely easy to transport from room to room, to take out and about or just to place on a table, shelves or at bedside. The colour I chose w... See more
Company replied
I have loved the products that Gingko offer for several years and have bought many of them as gifts . They have all been admired . I’d absolutely recommend the products and customer service . I’d ma... See more
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Company details
Written by the company
We believe that good design should be simple but elegant, sustainable but unique, functional but also long lasting – This philosophy has inspired us to create our innovative and stylish designs that have now won a number of international awards. We have now become a leader in the premium design-led home and gift sector in the UK and across many other European countries. Using the latest technology and a fresh, modern approach, we bring elegance and practicality together in a seamless and sustainable way, enabling us to create lighting, accessories and timepieces that will bring something truly special to your home. We’re now based in Kenilworth Warwickshire, the Shakespeare’s county, and we live outside the town of Warwick with our two beautiful children. We feel proud of what we have achieved and we know that you will feel the same pride in selling and owning our beautiful products.
Contact info
Unit C23c Holly Farm Business Park Honiley, Kenilworth, CV8 1NP, Kenilworth, United Kingdom
- +44 1926 676 527
- contact@gingkodesign.co.uk
- gingkodesign.com
4.6
Excellent
245 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Nice Quality Product
Prompt delivery. Very nice product which is to be given as a Christmas present.
25 November 2024
Reply from Gingko Design
Thank you for your feedback, we hope the recipient was happy with their gift.
Not recommended
Package still not arrived. Customer service unhelpful and unfriendly in equal measure. Would not reccome d.
27 November 2024
Reply from Gingko Design
Thank you for taking time to leave feedback. We're so sorry that our service levels were not up to scratch on this occasion. The Christmas period can be extremely challenging. We have taken your comments on board and hope to improve moving forward.
Beautifully crafted and designed…
Beautifully crafted and designed pieces. They are like little works of arts combined with technology and sustainability. Very sleek and unusual. Extremely appealing and great as a feature in a room, whether it be their unusual lighting pieces, audio or clocks.
26 November 2024
Reply from Gingko Design
Thank you for leaving such a detailed, lovely review
Alice Mushroom Lamp is great!
I recently bought Alice Mushroom Lamp from Gingko Design. I am very satisfied. The lamp is just beautiful. There was an issue during the international shipping. The issue was resolved very quickly and smoothly. I highly recommend Gingko Design's beautiful and inspiring products.
25 October 2024
Reply from Gingko Design
Thank you for taking the time to leave feedback. Apologies again for any issues, we're glad that everything is now resolved for you.
Nice and Smart
I bought the Ginkgo Smart Diffuser Lamp as a gift for my friend. She is delighted with it! She loves the 'Smart' tasteful design. The lamp gives a lovely ambience to her room, which is enhanced by the diffusing of her favourite fragrant oils.
7 November 2024
Reply from Gingko Design
Thank you for taking the time to leave feedback, we're glad that your friend is happy with her diffuser lamp
MKSY
I love the Gingko products. I’ve bought many of them… wonderful idea(s) and so original and unique, the design and concept is a one off.
Also it’s a fantastic talking point too. Will only buy from Gingko, as I know it’s always going to be a genuine Gingko product. Great gift for anyone .. Top bananas!!
31 October 2024
Reply from Gingko Design
Thank you for your ongoing support, we really appreciate it. If you email contact@gingkodesign.co.uk, we would be happy to provide you with a discount code for your next order :-)
Reply from Gingko Design
Thank you for the lovely feedback
Reply from Gingko Design
Thank you for the lovely feedback
Beautiful Saturn light globe
Beautiful Saturn light globe. Well packaged and quick delivery.
7 November 2024
Reply from Gingko Design
Thank you for the lovely feedback
5 stars for my bedside book lights…
I bought a pair of bedside book lights for my daughter because she loves mine. They are novel, beautifully designed yet functional and I would urge anyone who is looking for something different, to get one..or two!
4 November 2024
Reply from Gingko Design
Thank you for such wonderful feedback. We're so happy to hear that you love your items!
Perfect
Easy to order, fast delivery, parcel very well wrapped so that it does not get damaged. Product as described.
6 November 2024
Reply from Gingko Design
Thank you for the lovely feedback
Fantastic product
3 November 2024
Reply from Gingko Design
Thank you so much Ceri for you review! We hope you enjoyed our product :)
Ease of shopping
Ease of shopping, placing of order and prompt delivery. It would be more transparent to specify the currency, i.e. USD v. AUD.
30 October 2024
Reply from Gingko Design
Hi Andrew, Thank you so much for your feedback. We will take this on board when we are updating our website for the future.
Reply from Gingko Design
Hi John, Thank you for your time and leaving the review. After discussing this internally I'm sorry that our wholesales payment terms and company policy is not what you wish for.
Smart Lunaspin Lamp
Smart Lunaspin Lamp. Great product. Good design. Delivered within two days of purchase too.
20 October 2024
Reply from Gingko Design
Hi Margaret, Thank you so much. We are glad you love the LunaSpin Lamp, it is such a gorgeous design!
Reply from Gingko Design
Hi Carol, Thank you so much! We are glad you love the lamp :)
Loving gingko cube
Im really happy with my Gingko cube. Also the express delivery was good
Edit: I also got one for my mother ok christmas recently
7 October 2024
Reply from Gingko Design
Hi Timon, Thank you so much! We are glad you are happy with your cube clock
Reply from Gingko Design
Thank you so much :)
Reply from Gingko Design
Hi Sally, Thank you for your review :)
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