Ordered a Mothers Day gift for myself and my mom-I LOVE the silk pillowcases ! Also the jade comb that is wonderful for hair stimulation. I have been happy with all the products I have gotten over t... See more
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I HAVE HAD THE PLEASURE OF USING SEVERAL OF GINGER CHI PRODUCTS. THEY ARE ALL GREAT PRODUCTS. I THINK YOU WOULD ENJOY THESE PRODUCTS AS I HAVE. LISTED BELOW ARE THE PRODUCTS I HAVE USED. MUSLIN F... See more
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I purchased several different jade guasha and bian tools along with face regenerative oil and juniper oil. The tools are effective and high quality, I'd recommend buying from Gingerchi over other bout... See more
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Love GingerChi! The website is secure and easy to navigate, which I appreciate. The products arrived in no time and I had the option to protect my purchase through Route, which I did take advantage... See more
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Company details
About gingerchi.com
Written by the company

About GingerChi
GingerChi is a New York based Indie beauty Company using all-natural and pure plant-based ingredients. Based on the concept of yin yang and ‘Chi” this natural and organic Beauty line uses ginger and therapeutic essential oils to bring out beauty from within. Founded in 2011 by Anna Lam, the company also opened a Therapy Room in 2019, offering unique Treatments such Acupuncture and GuaSha Facials, Acupressure Body Massage and Rebalancing Deep Cleanse Facials.
Our Mission
GingerChi offers safe and alternative solutions with high quality ingredients without the plethora of chemicals. Hand made in small batches to ensure freshness, eco-conscious GingerChi uses sustainable packaging, plant based and wherever possible organic ingredients. The first to introduce the Jade Roller in 2012, GingerChi prides itself in sourcing the best quality and sustainable Facial tools and accessories from around the world to compliment the all-natural beauty line.
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United States
- gingerchi.com
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Thoughtful customer service
I was very pleased with the customer service I received! My order came with a thoughtful note and instructions for how to use my item (and a free pouch to keep my item in).

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Love my gua sha stone
I ordered a gua sha stone, and I couldn't be happier. The quality was perfect, and it came with clear instructions for how to use. I'm really happy I ordered through ginger chi, instead of amazon. Will definitely order from here again!

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I give Ginger Chi 5 stars
I give Ginger Chi 5 stars. They never disappoint. From quality products to a beautiful presentation. And a fast delivery...I love ordering gifts for my family and friends and delight in their reactions. I just purchased 20 silk masks for a wedding, my son's, and can't wait to see how beautiful they will look.

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Very excited to try out the products…
Very excited to try out the products purchased from GingerChi. Received them yesterday, shipment was packed with care. Thank you.

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I love all of the products that I…
I love all of the products that I purchased from Gingerchi. They are high-quality and come at a great price. When I made a mistake while checking out, the team was quick to reply to my email and get the issue fixed for me. They were so helpful and warm! I'll definitely buy from them again.

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Love the products and the thoughtful…
Love the products and the thoughtful packaging - great company

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Love the product
Love the product, it’s exactly what I was looking for and is great quality. Came with a little personalized thank you which was so sweet

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I love this product ( great quality at…
I love this product ( great quality at a great price)!

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Receiving a box from GingerChi feels like the start of a beautiful experience.
Receiving a box from GingerChi feels like the start of a beautiful experience. The quality of their products is top notch. The extra step they take in their packaging matters. Many products come in their own individual drawstring bags, making it easy to store and care for them. The silk items that are already in protective packaging are slipped into pretty bags. I also appreciate the thorough instructions that come with some of their products.

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I've purchased many products from…
I've purchased many products from Gingerchi, and i"ve givevn good reviews because they are warranted. But what I've discovered in the last month is the A++ nature of the purifying oil cleanser. I've been using it twice a day, morning and evening, and cleaning my skin with a Clarisonic. And, Oh My, my skin is heavenly in the morning. Smooth, clean, and soft, and it does elicit comments from other women asking me what I use on my skin. I love these comments from others, but I'm really excited that this product does make a difference. I'm also happy Gingerchi is affordable. Truly hope others will give this a try and see if it does the same for them. And know, I don't work for them, I'm a teacher and very careful how I spend my money and want self-care products that "work"! Thank You Gingerchi for being there!

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Ginger Chi products left me feeling like I spent a day at the Spa!
My first order arrived yesterday afternoon on the 17 February 2021 and I immediately started using the products and loved absolutely every items that I purchased! I will be placing another order very soon! Also before I placed my order I had a question and called Ginger Chi and had the pleasure to speak with Anna herself and loved her! I am so happy I found this company!!!
Shel
Centerport, New York

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I haven't received this order yet but…
I haven't received this order yet but my last order was great!

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Quality + aesthetics
Beautiful packaging, real jade and high quality chem. free oil. Just what I was looking for!

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Reply from gingerchi.com
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