Giig Reviews 361

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 125 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its intuitive design and user-friendly interface, making it easy to navigate and highly effective for their needs. Many highlight the excellent customer service, with staff being responsive, helpful, and genuinely open to feedback, often going above and beyond to assist users. The value for money is frequently mentioned, with consumers finding it a cost-effective solution that streamlines their processes and saves time. Some people also felt that while the CRM is generally easy to use, it has some limitations, though it remains perfectly sufficient for most small agencies. Additionally, one reviewer initially found the platform wasn't for them after six months of use.

What people talk about most

User experience

People report positive experiences with user experience, consistently praising the platform as intuitive,... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness and responsiveness.... See more

Website

Customers consistently note positive experiences with the website, highlighting its intuitive design and ease... See more

Value for money

Consumers express high satisfaction with the value for money, often highlighting the cost-effectiveness and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting its excellence and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The free features were a game‑changer for me. I launched my agency and used a surprisingly powerful ATS without spending anything upfront. The freemium tools gave me everything I needed to start recru... See more

Rated 5 out of 5 stars

The team at Giig has created an excellent platform. Everything does what it's supposed to do, it's easy to use and is constantly evolving and gaining new features. As a recruiter I have used countle... See more

Rated 5 out of 5 stars

When I made the decision to launch my own recruitment agency, finding the right CRM/ATS was a top priority and I honestly can’t recommend Giig enough. The platform has everything I need: it’s i... See more

Rated 5 out of 5 stars

After months of searching for the right CRM—endless demos of overly complicated and expensive options, and exhausting hours online—I finally gave YouTube’s "Top Ten Recruitment CRMs" a last-ditch shot... See more


Company details

  1. Applicant Tracking System
  2. Recruiter
  3. Recruitment Service
  4. Software Vendor

Written by the company

The Recruitment CRM Supporting SME Agencies Against The Recruitment Goliath's!! Giig is a Recruitment ATS/CRM built for the SME agencies.. Enterprise CRMS are complicated, expensive and will look to lock you into a long term contract. The Giig platform is simple, easy to get onboard with, has no long term contracts and even has a 100% Free Forever version for Recruitment Founders. Try the Free Forever Recruitment ATS/CRM by heading to https://giighire.com/


Contact info

4.9

Excellent

TrustScore 5 out of 5

361 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Coming from the #2 largest recruitment firm

This system is the best system I have used so far. It eliminates complexity, and allows us to focus on the most important factors: clients and candidates. My background is 15 years of financial recruitment most recently using SalesForce and Bull Horn working for the second largest recruitment firm globally. Giig Hire has been the most user-friendly, easy to understand, lowest price point, easy to mass upload, and easy for training new-hires. I absolutely recommend using Giig Hire.

23 February 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for the kind words Philip! Andy mentioned you had some good things to say when he spoke with you so glad to hear you are liking the platform!

Rated 5 out of 5 stars

Recently started using Giig Free and am…

Recently started using Giig Free and am massively impressed with the extensive functionality. I am a recruiter of 25yrs+ and this is probably the best recruiter database I have used.

20 February 2025
Unprompted review
Giig logo

Reply from Giig

Hi Alan,

Thank you for your fantastic review! We're so pleased to hear that Giig Free has impressed you, especially with your extensive experience in recruitment. Knowing that Giig stands out as one of the best databases you've used truly means a lot to us.

If you have any questions or feedback as you continue to use the platform, we're always here to help. Thanks again for your support!

Rated 5 out of 5 stars

Absolutely love this platform 💚..

Absolutely love this platform 💚... so easy to use.. great visuals... the support team are super helpful and friendly.. I would 100% recommend! And its free.. !!! It is making my life so much easier, wish I had found this years ago! 😊

11 February 2025
Unprompted review
Giig logo

Reply from Giig

Thank you for such a lovely review! Great to hear that you're loving Giig and that it's making your life easier — that's exactly what we aim for!

Rated 5 out of 5 stars

Smart Features, Stellar Support, and Seamless Scaling

As someone actively using GiigHire, I can confidently say this CRM/ATS platform delivers exceptional value. It's incredibly intuitive and nimble for day-to-day operations, making it a game-changer for managing recruitment workflows. One standout feature for me has been the platform's ability to handle international elements seamlessly, such as currency conversion from £ to CAD, which has been crucial for scaling across markets.

The chat support team is another highlight—they're always quick to respond with solution-focused assistance whenever needed. It’s clear that the platform is designed with recruiters in mind, making it easy to stay organized and deliver great results for both candidates and clients.

I also love seeing the continued innovation, like the expansion into temp recruitment, while maintaining that user-friendly experience. Keep up the great work Luke and the Giig Team! 💪

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Love the simplicity!

I've been using giig for a few weeks now and I love it! I love the simplicity of the functions and layout, especially compared to the over-complicated and expensive CRMs I've used in the past.

I’ve saved myself so much time and actually managing my BD admin better now with the pipeline display.

7 February 2025
Unprompted review
Rated 5 out of 5 stars

It was easy to use

It was easy to use, smooth and great for small recruiters starting up - very efficient and able to scale it up when growing

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Straightforward and easy to use…

Straightforward and easy to use platform. Have been watching their growth for a while now and decided to transfer over today.

Transition was seamless with an easy to use interface, csv date transfer, and ai assisted posting.

Not overly expensive either

3 February 2025
Unprompted review
Rated 5 out of 5 stars

Hard to find fault with this for solo recruiters

Giig is easy to use and its free forever version is actually usable without tricking you into the additional features. No credit card or trial period is needed for this. Crucially, no long-term contracts for the paid version. The additional features are affordable and more being added all the time. The team is super responsive and helpful. Just at the start of my Giig journey but full marks so far and can't wait to see where the team take this.

30 January 2025
Unprompted review
Rated 5 out of 5 stars

I have used Giig for two start-up…

I have used Giig for two start-up recruitment projects and have found the CRM functional and easy to use. The support is fantastic; the team listen to your requests and solution design very quickly. I would highly recommend Giig for anybody looking for a highly cost effective, flexible CRM system.

27 January 2025
Unprompted review
Rated 5 out of 5 stars

Having spent over a decade in agency…

Having spent over a decade in agency recruitment and extensively using Bullhorn, I sought a cost-effective yet powerful ATS for my own boutique recruiting business. Giighire has proven to be an exceptional solution, covering all the essentials for a small business like mine.

What sets Giighire apart is its flexibility and scalability. As my business grows, the platform’s tiered pricing ensures I can access additional features without overspending. Whether you're just starting out or scaling up, Giighire offers a practical and budget-friendly ATS option. Highly recommended for recruitment professionals seeking efficiency and value.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Giig is hands down the best ATS I’ve…

Giig is hands down the best ATS I’ve used- straight forward and keeps me organised.

The team have been really responsive and reactive to feedback/suggestions.

Would highly recommend to anyone!

7 January 2025
Unprompted review
Rated 5 out of 5 stars

Really impressed!

I started using Giig a month ago & so far I have been really impressed! It’s really easy to use & I love its functionality. I have had a few queries & the team are super responsive, & taken time to listen & explain things in simple terms. It’s a fraction of the price of many similar systems but 10 times better!

6 January 2025
Unprompted review

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