Fantastic company to deal with, as an elderly lady, I had some issues with placing my order online but Steve was there to assist. Made the whole process stress free and my gift arrived exactly when I... See more
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The whole process from ordering to delivery was flawless. Even after I changed the delivery date less than 24 hours before it was scheduled. They handled that change effortlessly.
I wasn’t sure if the recipient of my gift was working from home or in the office….i was contacted by a Yvonne in Giftsinternational to see if I needed help, as I hadn’t completed my order; she gave me... See more
Appalling service. Gift was to be delivered last Friday for an 80th birthday party the following day So called local delivery driver couldn't find the address and didn't bother to phone the recipi... See more
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Company details
Written by the company
At Gifts International, you'll find a wide selection of gifts from around the world with UK delivery. Whether you're buying for a loved one, employee or client, there's something to suit every budget. Gifting the world Show you care with a flower or balloons delivery, celebrate in style with a champagne gift or say thank-you with a food hamper. You can send wine and spirits to treat friends and family no matter what their favourite tipple might be. And, you can arrange to have birthday gifts delivered, which makes it much easier to surprise loved ones who don't live nearby Customer service is our number-one priority, as our customer rating attests, so don’t hesitate to get in touch if you have any questions or would like to discuss your requirements. We specialise in thoughtful and luxurious gifts that will bring a smile to anyone’s face, and deliver to almost any address worldwide. Shop around to get some gift ideas and inspiration, and place your order online today.
Contact info
Unit 8, Hurworth Road Aycliffe business Park Newton Aycliffe , DL5 6UD, Durham, United Kingdom
- 01325 313 914
- sales@giftsinternational.net
- giftsinternational.net
4.5
Excellent
28 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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People also looked at
Fantastic company to deal with
Fantastic company to deal with, as an elderly lady, I had some issues with placing my order online but Steve was there to assist. Made the whole process stress free and my gift arrived exactly when I was told it would. Will definitely use again and would not hesitate to recommend. Five stars 🌟 from me
9 February 2026
Unprompted review
Fantastic Service. The whole process from ordering to…
The whole process from ordering to delivery was flawless. Even after I changed the delivery date less than 24 hours before it was scheduled. They handled that change effortlessly.
16 January 2026
Just everything as requested!
7 November 2025
Fantastic Customer Service, Definitely use again.
I wasn’t sure if the recipient of my gift was working from home or in the office….i was contacted by a Yvonne in Giftsinternational to see if I needed help, as I hadn’t completed my order; she gave me the various options open to me and was just extremely helpful. The gift was delivered within the timeframe stated and I am delighted.
8 October 2025
Unprompted review
Perfect transaction.
Excellent next day delivery.
Item as described.
Website very easy to use and make payment.
Will buy again.
18 September 2025
Great company to order from
Excellent service and correspondence. Will definitely use again
18 September 2025
Best customer service!
I made an order, and requested and paid for, a delivery on a particular day. No hassle with the order - that was despatched as normal, in very good time and went to the delivery carriers.
Unfortunately, the carriers let the company down. Through their own fault, my order was not delivered on the requested day. Not only did they not deliver it that day, they didn’t deliver it the next day either! Was not until the following day, that my order was finally delivered. Shocking excuses they gave, as well!
Of course, I contacted Gifts International and made a complaint. I was a bit rude at first, but the company was absolutely Professional, and handled my complaint with attention and care. Not only did they refund the extra delivery fee, they refunded the whole flipping order. I could not have asked for more, and even though l was rude to them, they were very civil to me.
I had to apologise, didn’t I. They were so nice.
I absolutely would recommend Gifts International and will certainly buy from them again. I wouldn’t recommend the carriers, but that was not the fault of gifts International. Buy with confidence and assured, brilliant customer service!
1 August 2025
Unprompted review
Very easy to purchase gifts
Very easy to purchase gifts. Delivery was on time. Well done!
30 July 2025
So good it made my mother cry
21 May 2025
Truly international
This company was the only one that Incould find that could cope with payment in one country and delivery in another.
14 May 2025
ordered other goods from different…
ordered other goods from different suppliers in UK at same time all delivered days before yours using DPD was a crap setvice
8 May 2025
Reply from Gifts International
Dear Client,
Thank you for reaching out with your feedback. I’ve looked into the details of your order, and I can confirm that it was placed on the 2nd with a requested delivery date of the 7th. The delivery was successfully completed on that date the 7th.
We always ensure that orders are processed according to the delivery date selected at checkout, and we work closely with our delivery partners to ensure everything arrives as expected. In this case, both we and the delivery company have followed the schedule exactly as requested.
However, if there’s anything further you’d like us to clarify or if you have any concerns, please don’t hesitate to let us know. We’re happy to assist in any way we can!
Kind Regards,
Gifts International
Great products and service.
19 February 2025
A gift from the other sidce of the planet.
You did exactly what you said you would do. And the price was right.
28 January 2025
First Time to use Gifts International
From the time the order was placed to delivery we were kept informed of its location. It was and excellent experience. We are delighted to recommend Gifts International
30 January 2025
Appalling service
Appalling service. Gift was to be delivered last Friday for an 80th birthday party the following day
So called local delivery driver couldn't find the address and didn't bother to phone the recipient for directions. Delivery was finally made today (Monday)...72 hours late. No customer recovery efforts made.
3 January 2025
Unprompted review
Reply from Gifts International
Dear Client,
Thank you for your valued review and our sincerest apologies for the delay and any inconvenience caused.
To confirm your preferred delivery date on your order was Friday 3rd January and your gift was shipped from us on Thursday 2nd on a next working day delivery service with our courier DPD.
We can see from the tracking data that an attempt to locate the delivery address was made on 3rd January at 15:14pm and was noted on the tracking information. Also, looking, at the co-ordinates, they show the driver as 0.5 miles away from the correct address, unfortunately, due to not being able to locate the address, your gift was returned to the delivering depot at 16:09pm that day.
On Saturday 4th January at 08:32am notes were received providing instructions of how to locate the address, these notes were added and the next available delivery date was Monday 6th when a successful delivery was made at 12:43.
Unfortunately the couriers are not always able to ring the delivery point which I am sure you can appreciate however we fully appreciate your frustration and our staff are always here to help. The carriage charge has already been refunded back to your card used on the original transaction as way of an apology for the delivery delay which was unfortunately outside our control.
Once again our sincerest apologies.
We wish you all the very best for 2025 and thank you again for taking time to write the review.
Kind Regards,
Gifts International
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