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GiftsDirect.com Reviews 

4,864
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,629 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, finding them fantastic and beautifully packaged for gifts. Many people highlight the excellent service, noting the ease of ordering and the helpfulness of the staff. Reviewers frequently commend the efficient delivery service, with gifts often arriving on time or even earlier than expected. However, some customers experienced significant delivery delays, with gifts arriving late or not at all, sometimes missing important occasions. A few other people also felt that issues arose from customs clearance or parcels being delivered to incorrect addresses.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the promptness and efficiency of... See more

Product

People report positive experiences with product quality, with many recipients loving the Gourmet Breakfast... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction and calling it... See more

Order

Clients share positive opinions on the ordering process, often describing it as easy and efficient, whether... See more

Quality

Customers consistently note positive experiences with quality, often praising products as fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered six Gourmet breakfast in a few months, delivered to Ireland, Spain and the USA. Initially there was major delays in delivery of my packages to the USA and important special occasions w... See more

Company replied

Rated 5 out of 5 stars

I have used this company on a regular basis over the last ten years. The range of gifts is extensive , the price point is such that everyone can pick a gift to suit their proposed spend and the gift i... See more

Company replied

Rated 5 out of 5 stars

Cherry, the lady that helped me went the extra mile, her patience and attention for my needs was exceptional. I had some technical problems trying to order a gift to send to France, I was blessed th... See more

Company replied

Rated 5 out of 5 stars

Your continuous follow up and letting me know what was happening with my gift.. your efficiency in delivering gift 🎁 on time I will definitely be availing of Direct Gifts again . I am so pleased w... See more

Company replied



Company details

  1. Gift Basket Store
  2. Cheese Shop
  3. Chocolate Shop
  4. Corporate Gift Supplier
  5. Gift Shop
  6. Wine Store

Written by the company

Why Shop At Gifts Direct? Welcome to Ireland’s largest gift hampers store. Here at GiftsDirect.com, we have been delivering the finest gourmet Irish hampers and luxury gifts worldwide since 1987. Whatever the occasion, we have the perfect gift that’s guaranteed to surprise and delight! There’s nothing like the joy of giving gifts and here at GiftsDirect.com, we make it our business to take the hassle out of gift-giving with our amazing range of gifts for all occasions. Sunday 20th June is Father’s Day and here at Gifts Direct, we have a great range of Father’s Day Gifts to show your dad how much you care. Surprise and delight that special hero with our great selection of whiskey gifts. We also have a beautiful selection of award-winning Irish hampers. And don't forget our great selection of experience vouchers! Our wide selection of Irish hampers is the perfect gift for loved ones and colleagues brimming with the finest Irish gourmet treats and fine wines. Treat all those amazing women in your life with one of our stunning range of gifts for her, including pamper hampers, spa days, and champagne gifts. For the guys, we have a great range of gifts for men including the finest Irish whiskey gifts and unforgettable experience vouchers including exciting flying gifts and adventure days. We deliver worldwide on all non-alcohol hampers with a next day delivery service anywhere in Ireland. Welcome, that special new-born into the world with our adorable range of baby gifts and christening gifts. If you're looking for something unique and memorable, then check out our amazing range of personalised gifts, from personalised champagne & wines to watches and jewellery boxes customized with your own personal message. Perfect for wedding gifts, wedding anniversary gifts or to mark those milestone birthdays with our collection of birthday gifts. For those hard to buy for people we have an exciting range of experience gifts, from exciting flying lessons to luxurious pamper days. Online ordering is quick and easy or give us a call and let us do the rest.

Only €7.95 for Ireland Delivery

Only €9.95 for UK & Northern Ireland delivery

Only €9.95 for UK & Northern Ireland delivery
Delivered with love & care since 1987 We’ve been spreading the joy of giving gifts for over 38 years.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(4,864)

1,626 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Service Guaranteed.

I have used this company on a regular basis over the last ten years. The range of gifts is extensive , the price point is such that everyone can pick a gift to suit their proposed spend and the gift is always delivered on the appropriate. In short it ticks all the relevant boxes . I would highly recommend this company to anyone intending to purchase a gift for any occasion.

22 June 2026
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Reply from GiftsDirect.com

Bernard,

We are so glad to hear about your positive experiences with us over the past ten years. It's wonderful to know our gift range and delivery have consistently met your expectations. We truly appreciate your kind recommendation!

GiftsDirect.com

Rated 5 out of 5 stars

Excellent service

Fast efficient service.
Overnight delivery despite being ordered at lunchtime on a Friday

19 June 2026
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Reply from GiftsDirect.com

Terry,

We're so glad to hear you received your order quickly! We appreciate you sharing your positive experience.

GiftsDirect.com

Rated 5 out of 5 stars

Great service

Great service, delivered quickly without any issues.

19 June 2026
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Reply from GiftsDirect.com

Olivia,

We're glad to hear you received great service and a quick delivery. Thank you for your positive feedback; we appreciate it.

GiftsDirect.com

Rated 5 out of 5 stars

I have used this company a number of…

I have used this company a number of times and they have never disappointed.

18 June 2026
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Reply from GiftsDirect.com

Buddy,

We are so glad to hear we've consistently met your expectations. Thank you for your continued trust!

GiftsDirect.com

Rated 5 out of 5 stars

Worry free transaction

Everything happened that the company said would happen.

18 June 2026
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Reply from GiftsDirect.com

David,

We are so glad to hear we met your expectations. Thank you for your kind words.

GiftsDirect.com

Rated 5 out of 5 stars

A fast & reliable service

A fast & reliable service. Good selection of items to choose from.

10 June 2026
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Reply from GiftsDirect.com

Vincent,

We're so glad you found our service fast and reliable, with a great selection! Thank you for your positive feedback.

GiftsDirect.com

Rated 5 out of 5 stars

The gift was simple to order and…

The gift was simple to order and arrived 2 days earlier than expected.
The precipitants were delighted.

12 June 2026
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Reply from GiftsDirect.com

Charlie,

We are delighted to hear the ordering process was simple and the gift arrived early. We appreciate your kind words!

GiftsDirect.com

Rated 5 out of 5 stars

Great experience

Great experience. Delivery was easy and super fast. My parents were really pleased with the wine and chocolates. They do like a glass of red wine and said it was a nice bottle.

11 June 2026
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Reply from GiftsDirect.com

Katherine,

We are so happy to hear that your parents enjoyed the wine and chocolates, and that the delivery was easy and fast! Thank you for sharing your positive experience with us.

GiftsDirect.com

Rated 5 out of 5 stars

Wonderful Experience with Gifts Direct

I had a wonderful experience with GiftsDirect.com — the ordering process was smooth, delivery was prompt, and the packaging was elegant. The gift set I purchased exceeded expectations in quality and presentation. It made the occasion extra special, and I’ll definitely be ordering again. Highly recommended for thoughtful, high-quality gifts!

16 June 2026
Unprompted review
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Reply from GiftsDirect.com

Mark Angelo,

We are so glad to hear you had such a wonderful experience with us! It truly makes our day to know that the gift set exceeded your expectations and made the occasion special. We appreciate your kind words and look forward to serving you again.

GiftsDirect.com

Rated 5 out of 5 stars

Very caring and responsive

Very caring and responsive. I appreciated the quickness of the response to my questions. Will definitely use again.

16 June 2026
Unprompted review
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Reply from GiftsDirect.com

Liz,

We are so happy to hear you appreciated our quick and caring response. We look forward to assisting you again!

GiftsDirect.com

Rated 5 out of 5 stars

Outstanding Service and Amazing Gifts!

I ordered a gift hamper over the phone for my daughter living in Australia. It was a box filled with Irish treats that she and her family miss so much.The customer service agents were super sweet and helpful. It has been a long time since I received customer service this good! You guys deserve all the best.My daughter and her family absolutely loved the Irish treats. Even the Australian locals loved tasting the goodies! I highly recommend this company to everyone. Thank you so much, Finbar

2 June 2026
Unprompted review
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Reply from GiftsDirect.com

Finbar,

We are so happy to hear that your daughter and her family enjoyed the Irish treats! It warms our hearts to know that our customer service team provided such a positive experience. Thank you for your kind words and recommendation.

GiftsDirect.com

Rated 5 out of 5 stars

The ordering and the delivery process…

The ordering and the delivery process all went to plan again, so that was great, and I was organising the same on behalf of a client.

10 June 2026
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Reply from GiftsDirect.com

Aidan,

We're so glad the ordering and delivery process went smoothly for you and your client. Thank you for sharing your positive experience with us!

GiftsDirect.com

Rated 5 out of 5 stars

Gift was delivered on time and the…

Gift was delivered on time and the products were of excellent quality

10 June 2026
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Reply from GiftsDirect.com

Elizabeth,

We're so pleased the gift arrived on time and the products were excellent. Thank you for your feedback!

GiftsDirect.com

Rated 5 out of 5 stars

Easy to order

easy to order, very efficient service gift was well received

9 June 2026
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Reply from GiftsDirect.com

Susan,

We're happy to hear your ordering was easy and our service efficient. Thank you for your positive feedback!

GiftsDirect.com

Rated 1 out of 5 stars

Order Never Delivered – No Response from Support

I ordered a Christmas gift that was never delivered. Despite multiple complaints and follow-ups, I received no response at all. Very disappointing customer service and lack of accountability. I would not recommend this company.

10 June 2026
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Reply from GiftsDirect.com

Daniela,

We are truly sorry to hear about the undelivered Christmas gift and the lack of response to your complaints. We understand your frustration and disappointment with our customer service. We are actively reviewing our processes to prevent such issues.

GiftsDirect.com

Rated 5 out of 5 stars

Speedy delivery.

Speedy delivery.
The afternoon tea gift was lovely and enjoyed by a family members.

11 June 2026
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Reply from GiftsDirect.com

Ger,

We are so pleased to hear your family enjoyed the afternoon tea gift and the speedy delivery! Thank you for your kind words.

GiftsDirect.com

Rated 5 out of 5 stars

Delighted with Gifts Direct professionalism

I had a problem with the delivery aspect of a previous order....Gifts Direct dealt with in a very efficient manner and so I would have no problem using them again👍🏼

10 June 2026
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Reply from GiftsDirect.com

Helen,

We're so glad we could resolve the delivery issue efficiently for you! We appreciate your positive feedback and look forward to serving you again.

GiftsDirect.com

Rated 5 out of 5 stars

all beautiful

10 June 2026
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Reply from GiftsDirect.com

Hi Rosemary,

Thank you so much for taking the time to leave such a lovely review!

I am absolutely delighted to hear that everything was beautiful. We always strive to provide gifts that bring joy and beautifully hit the mark, so knowing you are happy truly means the world to us.

Thank you again for your wonderful support, and we look forward to helping you with your future gifting needs!

Warmest wishes,

Gifts Direct Team

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