I recently bought a couple of personalised air fresheners as I’m a member of a social media group to do with Rough Collies. The items arrived swiftly and we were well impressed with them,(a fellow mem... See more
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See what reviewers are saying
product was good, bought a car Air freshener. But the delivery estimate was way off. wasn't 3-4 business days. it took almost a month to arrive. luckily it came the day before I gifted it to my friend... See more
Would give zero if I could! Like many others placed an order in good faith and I’m still waiting 4weeks on despite emailing requesting an update on my order and hearing nothing back!!! Avoid at all... See more
I had ordered two photo car air fresheners as part of a gift hamper that I was making up for my husband’s birthday. The website details gave me the indication that they would arrive in good time. Sadl... See more
Company details
Written by the company
A Business that specialises in Unique, Personalised products.
Contact info
48 High Street, LE67 6LH, Ibstock, United Kingdom
- Support@thegiftsbarn.com
- giftsbarn.co.uk
2.9
Average
68 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I’m really happy with my purchase
10 February 2023
Lovely air freshener
I am really glad that I found The Gifts Barn. Lovely air freshener, good quality and before ordering I haven't read properly that it would come separately with a spray bottle. I was very impressed, good scent. It's an amazing idea to spray how much you need.
Just could say that delivery was slow. Overall I am very pleased. Thank you.
25 January 2023
Reply from The Gifts Barn
Hi, thank you for taking the time to leave us a review, it means a lot to us :)
Love this website ordered personalised…
Love this website ordered personalised air fresheners for car’s perfect ⭐️⭐️⭐️⭐️⭐️
25 January 2023
Reply from The Gifts Barn
Hi, thank you for taking the time to leave us a review, it means a lot to us :)
Great air freshener but
Great air freshener picture was bright and clear. Just need to work on delivery times and answering emails
25 January 2023
Reply from The Gifts Barn
Hi, thank you for your review, we understand that delays in the postal system can be frustrating, we apologise for the delay you experienced.
Be prepared to wait 2 weeks +
So 2 weeks go by with NO response to my messages from customer service, I tried the link given on the order page, I tried leaving comments on their FB page, someone eventually wrote back asking me for my address so they can look into it and get back to me - BUT THEY NEVER BOTHERED!!! I was beginning to think it was a scam. I was so upset, but then it finally turned up. The car air freshener is amazing, although the scent doesn’t last very long.
If you have the time to wait, then it’s lovely.
10 February 2023
Unprompted review
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, we are sorry that there was a delay, we found out there was an issue with royal mail which has now been resolved, if you drop us an email with your details we will look into the issue with the scent not lasting long.
Great product and as described
25 January 2023
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, it means a lot to us.
Panic over!…
After getting really worried after not receiving my order and seeing other people saying similar things after over 2 weeks, when it finally arrived,I was over the moon and will definitely be ordering again!
All I would say is be a little patient when waiting for you order. My personalised air freshener was definitely worth waiting for!
7 February 2023
Unprompted review
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, it means a lot to us, we are sorry for the delay, this was an issue with royal mail which we have now resolved.
Very nice pressie good quality and…
Very nice pressie good quality and reasonable price
Zuzana
5 February 2023
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, it means a lot to us.
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, it means a lot to us.
I ordered the most beautiful car air…
I ordered the most beautiful car air freshener. However sadly it has not arrived.
24 January 2023
Reply from The Gifts Barn
Hi
We are really sorry to hear this, please drop us an email (support@thegiftsbarn.com) and we will get this resolved for you.
I’ve not received my order
20 January 2023
Reply from The Gifts Barn
Hi
We are really sorry to hear this, please drop us an email (support@thegiftsbarn.com) and we will get this resolved for you.
Reply from The Gifts Barn
Hi
We are really sorry to hear this, please drop us an email (support@thegiftsbarn.com) and we will get this resolved for you.
Never received what I ordered after 2…
Never received what I ordered after 2 weeks nothing
20 January 2023
Reply from The Gifts Barn
Hi
We are really sorry to hear this, please drop us an email (support@thegiftsbarn.com) and we will get this resolved for you.
Item still hasn't arrived
Item still hasn't arrived. Been 2 weeks or more, Starting to think that the gifts barn is a scammer, taken £14 from me and no product to show for it. Also contacted them, with no response to date.
20 January 2023
Reply from The Gifts Barn
Hi
We are really sorry to hear this, please drop us an email (support@thegiftsbarn.com) and we will get this resolved for you. (Please check your spam folder for replies)
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, it means a lot to us.
Reply from The Gifts Barn
Hello
I have checked your order on our system, the scan states that it is Item - received at Sorting Office FLUSHING, United States of America - it is in transit in America and will be delivered shortly.
Brilliant as usual.
12 January 2023
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, it means a lot to us.
Lovely product great service
9 January 2023
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, it means a lot to us.
I've received one order which was fine…
I've received one order which was fine - but I'm still waiting for three more .Paid for
26 January 2023
Reply from The Gifts Barn
Hi
We are really sorry to hear this, please drop us an email (support@thegiftsbarn.com) and we will get this resolved for you.
My husband was delighted with his…
My husband was delighted with his personalised air freshener for the car. Great value for money.
20 January 2023
Reply from The Gifts Barn
Hi
Thank you for taking the time to leave us a review, it means a lot to us.
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