We bought an e gift card for a friend. We wanted to do this before a leaving occasion but couldn’t alter when the email & card/gift was sent. It would have been really helpful if the website had the f... See more
Company replied
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Review summary
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I recieved my gift card at first I was worried because I was scammed by another site called start select but gift cards.co.uk gave me my product I purchased which is a relief
Company replied
Easy to navigate site and choose gift card. Quick email delivery. Would give 5 stars if there was a user friendly print at home option similar to the Amazon print at home gift voucher.
Company replied
Ordered £30 ecard for Tesco, all went well. Remaining £20 requested for Iceland, charge of £1.50 charged as admin fee, not sure what administration required but then when tried to use in store it wasn... See more
Company replied
3.8
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great service
9 June 2026
Reply from Giftcards.co.uk
Hi A. Rabetts,
Thank you for your wonderful feedback! We are thrilled to hear that you experienced great service with us, as providing top-tier support is always our goal.
We appreciate your support and look forward to providing you with another seamless experience. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Unable to use the remaining balance
20 May 2026
Reply from Giftcards.co.uk
Good day,
Thank you for your feedback. We apologise for any inconvenience you've faced, and we appreciate you highlighting this issue so we can address it moving forward.
Please contact our support team to address this issue regarding your redemption. For questions about other gift card brands, you will need to contact the issuer directly.
If you need further help, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Superfast delivery by email and easy to…
Superfast delivery by email and easy to put on via the code
10 June 2026
Reply from Giftcards.co.uk
Hi Mark Faizey,
Thank you for sharing your experience with us! We are delighted to hear that you received your email delivery promptly and found the code simple and straightforward to redeem.
We appreciate your business and look forward to serving you again in the future. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Unreasonable
Having been presented with a £30 voucher from work, when I redeemed it for a voucher to be used at Aldi, I was charged £1.50 admin fee, so basically I only received £28.50.
If this going to happen then those companies should not be on the list of choices.
Very unfair.
9 June 2026
Reply from Giftcards.co.uk
Hi Mr. Martin Barker,
Thank you for sharing your feedback. We are very sorry to hear about your negative experience, and we appreciate your insights as we work to make things better.
Please note that during the redemption process with the All-in-1 Choice Gift Card, some gift cards may have a fee. The fees will be clearly displayed once you add a gift card to your shopping cart. There are also plenty of options available without extra costs.
If you need further help, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
No gift card sent
9 June 2026
Reply from Giftcards.co.uk
Hi Dan Hilton,
Thank you for your feedback. We are very sorry to hear about your negative experience, and we appreciate your insights as we work to make things better.
Digital gift cards are generated and usually sent within 1 hour of purchase. Sometimes the email might end up in the spam folder or promotions folder, so it's worth checking there. It can sometimes be hidden on mobile devices, but if you log in via a desktop, the Promotions folder should be visible.
If you still cannot find it and need further help, please contact us at support@giftcards.co.uk so we can look up your order right away.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
great cards at a good price
19 May 2026
Reply from Giftcards.co.uk
Hi Lucia Dunlop,
Thank you for sharing your positive experience! We are delighted to hear that you are pleased with our selection of gift cards and our competitive pricing. Providing excellent value is always our priority.
We appreciate your business and look forward to serving you again in the future. If you ever need any assistance, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Everything came through on time and
Everything came through on time and, best of all, the gift card works! Thank You
9 June 2026
Reply from Giftcards.co.uk
Hi Craig Spencer,
Thank you so much for the fantastic review! We are so glad to hear everything arrived right on time and that your gift card is working perfectly. There’s nothing better than a smooth, hassle-free transaction!
We appreciate your support and look forward to providing you with another seamless experience. If you ever need any assistance in the future, please contact us at support@giftcards.co.uk.
With kind regards,
Violet - Team Giftcards.co.uk
(sent via mail)
Restaurant Birthday gift
Good experience but please show recipients email address on the invoice where its different from the person ordering
9 June 2026
Reply from Giftcards.co.uk
Hi Patrick Beale,
Thank you very much for your valuable feedback! We are so glad to hear you had a good experience overall, and we genuinely appreciate you highlighting this idea for the invoice details. I will be sure to share this suggestion with our development team so we can look into making separate recipient emails clearer on our receipts.
We look forward to making your next order just as easy! If you ever need any assistance in the future, please contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Very quick and easy to use.
Very quick and easy to use.
Needed a birthday present for my nan so bought her a gardening gift card so she could buy some flowers. I could've bought them myself but they wouldn't have survived due to my lack of skills.
The code was sent extremely fast and I was able to gift her a pleasant surprise. Will use again!
7 February 2026
Reply from Giftcards.co.uk
Hi Danyeol Davis,
Thank you for sharing such a warm 5‑star review. It genuinely put a smile on our faces.
Brilliant to hear everything ran smoothly for you, and your nan sounds like she’ll get plenty of joy from choosing her own flowers. A wise move too… some blooms really don’t take kindly to a less‑than‑green thumb.
Glad the code reached you in a flash and helped you pull off a lovely little surprise. That’s exactly the sort of moment we love being part of.
We’d be more than happy to welcome you back whenever you need another gift sorted.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
My experience of ordering was…
My experience of ordering was relatively easy once I understood how to manoeuvre on the platform.
9 June 2026
Reply from Giftcards.co.uk
Hello,
Thank you so much for the lovely 4‑star review. Pleased to hear your ordering experience went smoothly once you got the hang of navigating the platform.
We know the first visit can feel a bit like finding your footing, so your feedback is genuinely appreciated If there’s ever anything you feel could flow better, just let us know through our support team at support@giftcards.co.uk. We’re here to keep things easy and fuss‑free.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
Was easy to order and send to my friend…
Was easy to order and send to my friend for her birthday 🎂
18 May 2026
Reply from Giftcards.co.uk
Hi Philomena Bradley,
Thank you so much for the lovely 5‑star review.It genuinely means a lot. Great to hear the whole process felt nice and easy when sending your friend’s birthday.
If there’s ever anything else you need, just give us a shout at support@giftcards.co.uk.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Hi Morad Jaali,
Thank you for the brilliant 5‑star review. Really gad to hear you had a good experience. Hearing that the website and gift card were easy to use really does make our day.
The recommendation is genuinely appreciated. It means a lot. If there’s ever anything you’d like us to improve or tweak, we’re all ears at support@giftcards.co.uk.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
No customer service support when…
No customer service support when vouchers didn’t open. Had to buy again as wasn’t able to resolve problem.
8 June 2026
Reply from Giftcards.co.uk
Hello Adrian Martin,
Thank you for taking the time to leave your thoughts. I’m genuinely sorry things went sideways for you. Having vouchers that won’t open is frustrating enough, and you shouldn’t have felt pushed into buying a second time.
We’d never expect you to buy something twice, so if you’d be willing to get in touch with our support team at support@giftcards.co.uk, and refer to this review and being in contact with me, we’ll look into what went wrong and sort out a refund or replacement where needed. We’d like to set this right and make your next experience far smoother.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
Terribly complicated.
Terribly complicated for something that should be easy. Elderly parents had no chance at understanding how to use the digital voucher with no instructions provided. When you receive the email you cant just use it, you have to register on a different site and apply for your card number and pin. I also got charged a card fee which wasn't on my final bill or disclosed at anytime. Stay away!
8 June 2026
Reply from Giftcards.co.uk
Hello Rich,
Thanks for your review. I’m really sorry the whole thing felt far more complicated than it should have been, especially when helping your parents. We’ll be reviewing how we explain the digital voucher steps so they’re much clearer.
Regarding the fee you were charged: some banks may treat the transaction as a cash advance. That can lead to a cash‑transaction fee and interest being added by the bank. This based on the Merchant Category Code we’re assigned to, so it’s not something we’re able to control.
However, our finance team can refund both the cash fee and any interest your bank applied. Please email our support team at support@giftcards.co.uk and we’ll guide you through the information we need to arrange the refund.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
Thank you! Great Fast Service
Fast, hassle-free and straight to the point. Received within 20 mins! Great Service - Thank you
18 May 2026
Reply from Giftcards.co.uk
Hi Katy Brown,
Thank you for the fantastic review and feedback. Genuinely pleased to hear it. It’s great to know the service came across as fast, hassle‑free, and straight to the point. Knowing you had everything sorted within 20 minutes is exactly the service we aim to provide.
If you need any further support or have additional requirements, our team is always available at support@giftcards.co.uk.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
Don't know what your talking about what…
Don't know what your talking about what gift card you 🤔 talking about
5 June 2026
Reply from Giftcards.co.uk
Hello Kathleen Farrell,
Thank you much for the 5‑star rating. It genuinely means a lot to us.
It looks like you most likely received a review request because of a purchase made through our platform, or a gift card redemption that’s been fulfilled. If you'd like us to look into the exact order or redemption, please feel free to reach out to our team for a quick check or ask for order clarification at support@giftcards.co.uk.
With kind regards,
Lila - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Hi Oscar,
Thanks a tonne for the 5‑star rating. Really chuffed you found our platform quick and easy to use. If you ever fancy popping back or need a bit of support along the way, please feel free to reach out to our team at support@giftcards.co.uk.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
In store only?
Purchased to use online, only to realise it then couldn’t be. Should be made obvious before buying
7 June 2026
Reply from Giftcards.co.uk
Good day,
Thank you for your feedback. We are very sorry for the inconvenience this has caused.
Depending on the specific merchant's terms and conditions, some gift cards are restricted to online use only, in-store use only, or can be used for both.
If you need further assistance, please reach out to our team at support@giftcards.co.uk, and we will be more than happy to look into your order and assist you.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
transaction went smoothly
transaction went well and email straight to my friend with no delay or issues
6 June 2026
Reply from Giftcards.co.uk
Hi Ryan Dąbrowski,
Cheers for the brilliant feedback. Great to know the process was quick, simple, and reached your friend right off the bat. Thanks for the 5 stars. Your support means a lot.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
It didn’t arrive
It didn’t arrive! Once I contacted the company it was put right very quickly but if I hadn’t asked the recipient if she’d received it we wouldn’t have known.
6 June 2026
Reply from Giftcards.co.uk
Hello Mrs Sue Bichener,
Thank you for sharing this. I’m really sorry your gift didn’t reach the recipient on Saturday as it should have, especially when the email address was correct, and I can see how frustrating it must’ve been to only discover the issue by checking in yourself.
I’m glad we were able to resend the digital card for you that same day and that it arrived safely soon after, though I completely take your point that you shouldn’t have had to chase it. I completely understand why the delay left you unsure of what had gone wrong. We’ll be looking into what went wrong so we can tighten things up and stop this happening again.
If you ever need anything else or want us to look into this further, our support team are always on hand.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
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