We bought an e gift card for a friend. We wanted to do this before a leaving occasion but couldn’t alter when the email & card/gift was sent. It would have been really helpful if the website had the f... See more
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Review summary
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I recieved my gift card at first I was worried because I was scammed by another site called start select but gift cards.co.uk gave me my product I purchased which is a relief
Company replied
Easy to navigate site and choose gift card. Quick email delivery. Would give 5 stars if there was a user friendly print at home option similar to the Amazon print at home gift voucher.
Company replied
Ordered £30 ecard for Tesco, all went well. Remaining £20 requested for Iceland, charge of £1.50 charged as admin fee, not sure what administration required but then when tried to use in store it wasn... See more
Company replied
3.8
Great
2K reviews
Asks customers to review
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We bought an e gift card for a friend
We bought an e gift card for a friend. We wanted to do this before a leaving occasion but couldn’t alter when the email & card/gift was sent. It would have been really helpful if the website had the facility of purchasing the gift card but then being able to send it on a specific day & time. Marks & Spencer’s do it can’t you?
5 July 2026
Reply from Giftcards.co.uk
Dear customer
Thank you so much for your positive review and for sharing your feedback with us. We are glad you chose an e-gift card for your friend, and we hope they really enjoy it. If there is anything else you need, feel free to email us.
Best regards, Bonnie
Brilliant bet device ever
6 July 2026
Reply from Giftcards.co.uk
Dear customer,
Thanks so much for your great review! We really appreciate it and hope you enjoy your gift card.
Best regards, Bonnie
As sold
As sold, almost immediate receipt of digital voucher by recipient and quick and easy.
6 July 2026
Reply from Giftcards.co.uk
Dear Pam,
Thank you so much for your lovely 5-star review. Great to hear everything went quickly and smoothly. Enjoy your gift card!
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear Kristina,
Thanks so much for your lovely review. We really appreciate it and hope you enjoy your gift card.
Best regards, Bonnie
To download the gift voucher I had to…
To download the gift voucher I had to lose some money from the gift voucher itself which I don't think is very fair.
30 June 2026
Reply from Giftcards.co.uk
Hi Anna,
Thank you for sharing your feedback.
We are sorry to hear that your experience was not as it should be. That is of course frustrating, and we would like to look into this with you. Please send our customer service team an email with your order details, and we will help you as carefully as possible.
If you need any further assistance, please do not hesitate to contact us at support@giftcards.co.uk.
With kind regards,
Janice - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Dear customer
Thanks so much for your lovely 5-star review. We are really happy to hear the purchase was easy and the recipient was happy. Enjoy your gift card!
Best regards, Bonnie
Code didn’t work
Code didn’t work, email back from them to say it wasn’t their problem.. last time I’d use them
4 July 2026
Reply from Giftcards.co.uk
Hello Neil,
Thank you for taking the time to share your experience. I'm genuinely sorry to hear this left you feeling disappointed.
I completely appreciate how frustrating this situation must have been. As the reseller, we can only verify that the gift card was successfully generated, activated and sent from our side. Beyond that, we don't have access to the retailer's internal systems, so we're unfortunately unable to investigate or resolve issues relating to redemption or account-specific matters.
That's most likely why our team directed you to the retailer directly, as they have the tools and access needed to look into what happened. I understand this may not have been the outcome you were hoping for, but it was the most appropriate route to get the issue investigated.
Your feedback is appreciated and I hope the retailer is able to help bring this to a resolution. If further assistance is still required after contact with their suppor team, please don't hesitate to reach out to us again at support@giftcards.co.uk.
With kind regards,
Susy - Team Giftcards.co.uk
(sent via mail)
Reply from Giftcards.co.uk
Dear Denise,
Thank you for your lovely 5-star review. Great to hear the email mistake was sorted quickly, and we hope you enjoy your gift card.
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear customer,
Thank you so much for your lovely 5-star review. Great to hear everything was easy to use and that your gift card arrived in your inbox straight away. Enjoy your gift card!
Best regards, Bonnie
Easy to complete order
9 June 2026
Reply from Giftcards.co.uk
Dear Susan,
Thank you so much for your lovely 5-star review. Great to hear the order was easy to complete, and we hope you enjoy your gift card.
Best regards,
Bonnie
I had a problem with transferring funds…
I had a problem with transferring funds from Giftcards.co.uk to another retailer but Cindy at customer services helped me within a very short period...... thanks Cindy.
3 July 2026
Reply from Giftcards.co.uk
Dear customer
Thanks so much for your lovely review. Great to hear Cindy was able to help you so quickly, and thanks for letting us know. Enjoy your gift card, and if you ever need anything else, feel free to email us.
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear customer,
Thanks for your review. We are sorry to hear it was not fully to your liking. If there is anything you need, feel free to email us. We hope you still enjoy your gift card.
Best regards, Bonnie
Reply from Giftcards.co.uk
Hello,
Thank you for taking the time to leave your feedback. I'm really sorry to hear your experience hasn’t been up to scratch, and I completely understand how frustrating that can be.
Just to share a bit of clarity on how things work: digital gift cards are generated and usually sent within around an hour of purchase. On occasion the email can slip into a spam or promotions folder, so it’s worth having a quick look there as well.
For physical gift cards, these are normally shipped within 48 hours on working days via Royal Mail. Please keep in mind that First Class isn’t a guaranteed service, and delivery often takes one to three days, depending on how far the parcel has to travel.
Thank you for your patience while we sort this. If you’d like us to check your order directly, please drop us a message at support@giftcards.co.uk with your details and we’ll be happy to help.
With kind regtards,
Susy - Team Giftcards.co.uk
(sent via mail)
So much trouble never again went to…
So much trouble never again went to five shops wouldn’t take it not happy at all throw it in the bin £50 down the drain!!!!!!
24 June 2026
Reply from Giftcards.co.uk
Hello,
Thanks for taking the time to share your experience. It’s genuinely upsetting to hear you ended up feeling so let down. No one wants to trek round five shops only to be told the card can’t be used, and I completely understand why you’d be frustrated after that.
We would like to help look into this with you, so please email our customer service team at support@giftcards.co.uk with your order or card details and what happened. That way we can review it carefully and support you further.
With kind regards,
Susy - Team Giftcards.co,uk.
(sent via mail)
Reply from Giftcards.co.uk
Dear Peter,
Thanks so much for your lovely 5-star review. Great to hear everything was easy and delivered just as needed. Enjoy your gift card!
Best regards, Bonnie
The purchase was seamless
The purchase was seamless, and my voucher was delivered to my email in a matter of minutes.
2 July 2026
Reply from Giftcards.co.uk
Dear Odunayo
Thank you so much for your lovely review. We are really happy to hear your purchase went smoothly and that your voucher arrived so quickly. Enjoy your gift card!
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear,
Thanks so much for your lovely review. Great to hear that buying was easy and delivery was quick. Enjoy your gift card!
Best regards, Bonnie
Easy to use.
2 July 2026
Reply from Giftcards.co.uk
Dear Hilary
Thank you so much for your lovely 5-star review. Great to hear everything was easy to use, and we hope you really enjoy your gift card(s)!
Best regards, Bonnie
Reply from Giftcards.co.uk
Dear Roni
Thank you so much for your lovely review. Great to hear everything was quick and easy, and we hope you enjoy your gift card.
Best regards, Bonnie
Easy website to use and smooth process.
10 June 2026
Reply from Giftcards.co.uk
Dear Ruth
Thanks so much for your lovely review. We are really happy to hear the website was easy to use and that everything went smoothly. Enjoy your gift card.
Best regards, Bonnie
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