I love buying from Giftbox. They have great prices and deliver fast.
Company replied
Location
Switch locationGiftBox Office, 270 The Parade, 5068 Kensington, South Australia, AU
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Site is easy to use and fantastic prices and fantastic people
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Customer service was fantastic, very efficient, friendly and very professional!
Company replied
Website easy to use. Delivery quick and on time.
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Company details
Written by the company
We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!
Contact info
GiftBox Office, 270 The Parade, 5068, Kensington, South Australia, Australia
3.8
Great
8 reviews
Replied to 96% of negative reviews
Typically replies within 1 week
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Customer service was fantastic
Customer service was fantastic, very efficient, friendly and very professional!
11 March 2026
Reply from GiftBox - Online
Hi Brianna, thank you so much for taking the time leave us a five-star review! We’re pleased to hear you received friendly and efficient service with our Giftbox team :)
Spent over 260 on products July 2025…
Spent over 260 on products July 2025 and had major shipping issues at the time was compensated etc however now 8 months on not one single item from over 260 worth of products still works. They have all stopped working on their own some within days some weeks others months. Jellyfish lamps, lava lamps, led lights, giant lava lamps neck massager car charger every single product is now unusable or broken through poor quality or defecriveness this is absolutely shocking for a business
27 June 2025
Unprompted review
Reply from GiftBox - Online
Hi Sophie, thank you for bringing this to our attention, please contact hello@giftbox.com.au to resolve this matter for you
I love buying from Giftbox
I love buying from Giftbox. They have great prices and deliver fast.
3 November 2025
Reply from GiftBox - Online
Hey Megan! Thanks for taking the time to leave us a five-star review! We love hearing that our prices resonate with our customers and that the delivery is prompt! We can't wait to see you at GiftBox again!
Great customer service & info about…
Great customer service & info about products also helpful about online shopping and interstate shipping
2 December 2025
Reply from GiftBox - Online
Hey Janine! Thanks for taking the time to leave us a review! Thank you for the kind words about our team! We hope to see you again soon at GiftBox!
Reply from GiftBox - Online
Hi Kerry, thank you for taking the time to leave a five-star review and we are thrilled to hear that you have had a helpful and happy experience with GiftBox customer service!
Site is easy to use and fantastic…
Site is easy to use and fantastic prices and fantastic people
5 October 2025
Reply from GiftBox - Online
Hi Angela, thanks for taking the time to leave us a five-star review! We are so glad to hear of your easy and fantastic experience with our GiftBox website, prices and team!
Such quick service straight to my door
Such quick service straight to my door, great fluffy thermal rug
1 July 2025
Reply from GiftBox - Online
Hi Lisa, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with our GiftBox service and product!
Reply from GiftBox - Online
Hi Michelle, thanks for taking the time to leave a five-star review!
We are thrilled to hear your experience with GiftBox was smooth and easy to navigate and that your delivery was quick!
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