Giano Reviews 35

TrustScore 1.5 out of 5

1.6

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Contact info

1.6

Bad

TrustScore 1.5 out of 5

35 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 39% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

So spam site

So spam site. Not ever getting order number. No package info.
Not answer 10 e-mails. Placed my order 2 months ago...not received anything.
Police should stop this site.from existence

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Big scam

You order a sweater with embroided stars. When you receive it has stick on stars.
Send an email no reply
Start a paypal claim, they give back the money but only if you return the item.
Sending a parcel to India is about as expensive as the sweater!
Do not buy anything here!!!!!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

I haven't bought anything from this…

I haven't bought anything from this retailer but it looks similar to a previous shop I ordered some items from. It is called Claire Jewelry, and my order never arrived with no contact address nor phone number details.

26 May 2025
Unprompted review
Giano logo

Reply from Giano

Hi,
We understand your concern, but it’s important to clarify that Giano.no has no connection to Claire Jewelry or any other store. You haven’t placed an order with us, and we encourage you to review only businesses you've directly interacted with.

If you ever do shop with us, we promise a clear, professional experience – including tracking, support, and guaranteed delivery.
– Teamet hos Giano.no

Rated 1 out of 5 stars

Svindel!

Svindel!
Order item on 16.04. And get confirmation with # And 4 digits...no tracking or delivery dat nothing...after numerous emails and trying to call them nothing... pure scam avoid this thefts

3 June 2025
Unprompted review
Giano logo

Reply from Giano

Hi,
We're very sorry to hear about your experience. Please note that Giano.no is a legitimate business, and we take every customer seriously.

Some orders are shipped in separate packages, and tracking information can occasionally end up in spam folders. We're working to improve communication, and we guarantee that your item will be delivered.

Please send your order number again to support@giano.no, and we’ll prioritize your case immediately.
– Team Giano.no

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