Gianna Bellucci Reviews 1,191

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, luxurious feel, and beautiful designs, often highlighting the comfortable and confidence-boosting fit. Many appreciate the accurate sizing and the wide selection available, with several reviewers becoming loyal customers and planning future purchases. The delivery service is frequently described as fast and efficient, with products arriving in a timely manner. However, some customers encountered issues with their orders and the return/exchange process, finding it complicated or slow. A few reviewers also mentioned receiving damaged packaging or experiencing delays in delivery. While some found customer service helpful and kind, others reported inconsistencies or difficulties in communication when trying to resolve issues.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the high quality of... See more

Quality

Users describe positive interactions with quality, consistently praising the products as high-quality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Customers had ambiguous experiences with order. Many reviewers expressed satisfaction, praising fast shipping... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the excellent,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The products are of good quality and reasonable price. I am giving 4 and not 5 stars because I have experienced the customer support as slightly flaky. Assistance is absolutely there, and it has overa... See more

Company replied

Rated 4 out of 5 stars

The fit is perfect, and the designs are elegant without being over the top. I bought the Gabriella set and it fits like a glove – supportive yet sexy. Customer service was also incredibly kind when I... See more

Company replied

Rated 4 out of 5 stars

1. 5/5 Products. 2. 4/5 Delivery time. 3. 3/5 Exchanging products. 4. 5/5 Support by e-mail. 5. 3/5 Website friendliness for returning/exchanging. Positive: really good products. Negative: T... See more

Company replied

Rated 5 out of 5 stars

Love the products, I discovered Gianna one month ago and i already have 4 sets and one more on its way. 🖤 Girls you and your creations are all amazing, the material, everything. So comfortable and se... See more

Company replied


Company details

  1. Lingerie Store

Written by the company

The Gianna Bellucci brand was born out of desire to create a comfortable yet sexy lingerie, available to all girls and women. Gianna Bellucci is a women led team that understands women and their needs. We create seductive lingerie that fits your body and emphasizes your femininity. Sophisticated Italian design, high-quality materials and maximum comfort is what distinguishes Gianna Bellucci from other brands. Due to these qualities, Gianna Bellucci has become one of the top lingerie brands in Europe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing

I love the quality and how it looks, just amazing , it fits properly

4 December 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much — we’re delighted you love the fit and the quality, it means a lot to us ✨
Warmly,
Gianna Bellucci Team

Rated 5 out of 5 stars

Very high rated !

All things are absolutely true to size and to look. I’m very satisfied

3 December 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your lovely feedback! We’re so glad everything fit perfectly and met your expectations. ✨
Gianna Bellucci Team

Rated 5 out of 5 stars

Overall 10/10

Great website, easy to find the things you're looking for, very fast delivery, I received my package within 3-4 days. I am pleased with the items, size is as expected, overall 10/10.

1 December 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for this wonderful review!
We’re thrilled to hear that you loved the shopping experience.
It truly means a lot to us that everything met your expectations.
If you ever need help choosing your next favourite piece, we’re here for you. 💗
Thank you again for choosing Gianna Bellucci!

Rated 5 out of 5 stars

More collections.

2 December 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your feedback!
Great news — a brand-new Gianna Bellucci collection is just around the corner. We’re working on some beautiful pieces we can’t wait to share with you very soon!
Gianna Bellucci Team

Rated 5 out of 5 stars

very good

Very fast delivery and great and sexy lingerie.

28 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much! ✨
We’re thrilled you loved the fast delivery and the lingerie.
Warm greetings,
Gianna Bellucci Team

Rated 5 out of 5 stars

The quality seems good

The quality seems good. The expedition was fast. The price was really low as I aquired it on black friday. Everything was great. I will order more in the future from them.

27 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your lovely words! We're delighted you enjoyed the quality, fast delivery, and Black Friday offer. We can't wait to welcome you back for your next order. 🎄
Warm regards,
Gianna Bellucci

Rated 5 out of 5 stars

Great purchase

I like the quality of material and how it looks on me. I would also give a credit for a really quick shipping.

28 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your kind words! We’re delighted you love the material and the fit, and that your order arrived so quickly. 🎄
Warm regards,
Gianna Bellucci Team

Rated 5 out of 5 stars

Nice!!!!!!!

29 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your feedback! We're happy to know you had a great experience with us. 🎄
Warm regards,
Gianna Bellucci Team

Rated 5 out of 5 stars

The materials are perfect

The materials are perfect, fits nicely.

28 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for sharing your experience! We're glad the fit and materials were just right for you. ✨
Warm regards,
Gianna Bellucci

Rated 4 out of 5 stars

Good but spamming

The experience was great... But between the date i ordered and the things arrived i got 4 different Email...

23 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your review and for sharing your experience with us.
We’re happy to hear that everything went well with your order in the end — but we’re truly sorry for the confusion caused by receiving multiple emails during the process.
Technical errors can unfortunately occur from time to time, even with automated email systems, and it seems this happened in your case. We sincerely apologise for any inconvenience or worry it may have caused.
Your feedback is very valuable, and we’re already reviewing our system to prevent similar issues in the future.
Thank you for your understanding and for choosing Gianna Bellucci.
Kind regards,
Gianna Bellucci Customer Care

Rated 5 out of 5 stars

Beautiful lingerie set and very fast…

Beautiful lingerie set and very fast delivery

24 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your lovely review! We're delighted that you love the lingerie set and that your delivery arrived quickly. Enjoy your new pieces! 💗

— Gianna Bellucci

Rated 5 out of 5 stars

Amazing quality and fantastic customer…

Amazing quality and fantastic customer service

21 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your kind feedback — we’re truly glad you had such a positive experience with us. Our team works hard to deliver both exceptional products and support, and it means a lot to know it shows.
— Gianna Bellucci Team

Rated 5 out of 5 stars

Perfect

All Perfect

20 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for taking the time to share your experience — we’re so glad everything was just as it should be ❤️
— Gianna Bellucci Team

Rated 4 out of 5 stars

Choose larger belts than you use to.

Very nice underwear.

19 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your review! ❤️
We’re glad you like the underwear. Depending on body shape, some customers do find it better to size up in belts, but it’s not something we generally recommend. If you ever need help choosing the right size, we’re here for you! 💗

Rated 5 out of 5 stars

Super excited

Super excited

18 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your enthusiasm — we’re thrilled to have you with us for what’s coming next.

Best regards,
Gianna Bellucci Team ❤️

Rated 5 out of 5 stars

Fastv shipping sizing was great

Fastv shipping sizing was great. I recommend it.

13 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much for your kind review!
We’re thrilled to hear that your order arrived quickly and that the sizing was just right. 💗

If you ever need help choosing your next favourite piece, we’re always here for you! Enjoy your beautiful items. 🩷

Your Gianna Bellucci Team

Rated 5 out of 5 stars

Beautiful underwear!❤️

11 November 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you so much! ❤️
We’re delighted you love our lingerie — your kind words mean a lot to us.
Hope to see you again soon!

— Gianna Bellucci Team

Rated 4 out of 5 stars

very sexy

The fit is perfect, and the designs are elegant without being over the top. I bought the Gabriella set and it fits like a glove – supportive yet sexy. Customer service was also incredibly kind when I had a question about returns. I’ve already placed my second order.

31 October 2025
Unprompted review
Gianna Bellucci logo

Reply from Gianna Bellucci

Thank you for your kind words! We’re so happy to hear you’re satisfied with your purchase and with the support from our team. Knowing that you’ve already returned for another order truly makes our day. We hope your next pieces make you feel just as amazing!
Gianna Bellucci Team

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