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GGBET Reviews 

3,025
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 394 reviews, most reviewers were somewhat happy with their experience overall. However, many customers encountered significant issues, particularly concerning payment processing and withdrawals. People frequently report extensive waiting times for funds, with some experiencing delays of weeks or even months. Withdrawals are often rejected without clear explanations, and users face considerable difficulties with the verification processes. Customer service is a major point of dissatisfaction, as many describe receiving only templated responses and a lack of meaningful updates or solutions regarding their payment issues. However, some customers also noted positive experiences, with a few reporting fast withdrawals and helpful customer support.

What people talk about most

Payment

Reviewers highlight significant dissatisfaction with the payment process, particularly concerning... See more

Website

People report negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Customer service

Clients share negative opinions on customer service, with many reviewers reporting that support is unhelpful,... See more

Refund

Reviewers express significant frustration and dissatisfaction regarding the refund process, with many... See more

Response time

Customers consistently note negative experiences with response times, particularly regarding withdrawals and... See more

Reviews shaping this summary

Rated 3 out of 5 stars

withdraw id - d31758e3-d672-4694-8751-21d0bb4241ed I first gave them 5 stars . having great expirence until this withdraw. this withdraw was marked success but i did not got funds in bank . they r... See more

Company replied

Rated 3 out of 5 stars

I received my withdrawal. I just had to wait 4 days. I hope future withdrawals will be processed faster.big advantage is that there is a wide selection of casinos. However, I don’t understand one... See more

Company replied

Rated 3 out of 5 stars

first withdrawal was smooth after KYC , after that lost a few times, then now win and made a withdrawal almost a week and still in progress, customer service give a same answer asking to wai... See more

Company replied

Rated 3 out of 5 stars

dated @10th july transaction id: e5e1be0b-5ef7-4435-9854-b10c7c8e3c2e I have made the withdrawal at 2nd july and they said that the withdrawal will be done before 23:59UTC 9JULY 2026, becau... See more

Company replied


Company details

  1. Bookmaker

Written by the company

GG.BET – Your Ultimate Playground for Esports, Sports, and Casino Thrills! 🎮⚽🎰 🔸 GG.BET isn’t just a platform—it’s a vibrant community where esports fans, sports enthusiasts, and casino lovers come together to play, bet, and win big! 🔸Bet on iconic esports tournaments like CS:GO and Dota 2, or dive into traditional sports like football, basketball, and tennis, with competitive odds and exciting live betting options. 🔸Ready for more? Spin the reels on top slots, challenge live dealers in blackjack or roulette, and experience the fun of our online casino. 🔸With fast payouts and exclusive bonuses, your gaming experience is seamless and rewarding.🔸 Our user-friendly platform makes it fun to play, while our 24/7 support team is always here to help. 🔸Plus, with GG.BET, you’re not just betting—you’re part of a global community where the thrill never stops.🔸 Unleash your passion for gaming, cheer for your favorites. GG.BET is where the action happens—are you in? 🚀


Contact info

2.9

Average

TrustScore 3 out of 5

3K reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(3,025)

489 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice platform, could improve bonuses

Games and betting work well, but some promotions are confusing. Withdrawals are fast, and customer support is responsive, which makes up for it.

19 November 2025
Unprompted review
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Reply from GGBET

Thanks a lot for sharing your experience! It’s great to hear that everything runs smoothly with games, bets, and withdrawals, and that our support team has been responsive. We appreciate your note about the promotions, we’ll work on improving clarity!

Rated 1 out of 5 stars

!!!! Danger

Stay away guys. 50 deposits just 2 wins afters winning eat all money every week day by day. Withrawal take ages. Better chance to win in local pub !!!

30 November 2025
Unprompted review
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Reply from GGBET

Thank you for your feedback. We’re sorry to hear about the difficulties you experienced. Please be assured that we are a licensed company, and all actions are conducted fairly and transparently — there is no intention to deceive anyone.
To help us review your specific case more quickly, please provide your account ID so we can check the details and give you a precise response.

Rated 5 out of 5 stars

Perfect for sports fans

Placing bets on favorite football teams has never been this enjoyable. Live betting options make matches much more exciting. The interface is intuitive and easy to navigate.

16 October 2025
Unprompted review
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Reply from GGBET

Thanks for sharing your thoughts! ⚽️
Here’s to many more exciting matches and wins ahead!

Rated 1 out of 5 stars

Scam

Scam, taking teens money. They banned the account without reason when I had 200$ in the account. Have tried contacting the support but they keep ignoring me. Stay away!!

25 November 2025
Unprompted review
GGBET logo

Reply from GGBET

Hello,
We’re truly sorry to hear about your experience. 😔

All accounts are managed according to our Terms and Conditions, and any actions, including account suspensions, follow a review process. If you believe a mistake has occurred, please provide your account ID or contact our support team again via live chat or email so we can review your case individually. We strive to handle every situation transparently and fairly.

Your feedback is important, and we’ll make sure it reaches the appropriate team.

Rated 4 out of 5 stars

Best

ID: 1666314

I loved gg.bet and maybe I still love it! The design,games,live bet the Best.
Nov 10. I uploaded 600€ and I just won 16.600€ next day. I was very happy and that was 2 weeks ago. I need to verify my banks cards. One card approved but the other two I just closed at Sept. So I get two bank statements to prove it those two cards. And now I am waiting for approving... Btw I think this is the Best online betting Site so far

11 November 2025
Unprompted review
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Reply from GGBET

Hello Kisházi!
Thank you for sharing your experience, it’s great to hear how much you enjoy GG.BET, from the design to the live betting and games! 🎉
We truly appreciate your patience and your kind words about our platform. We’re always working to make the experience as smooth and enjoyable as possible, and feedback like yours means a lot!

Rated 1 out of 5 stars

DO NOT USE

DO NOT USE - WITHDRAWALS NEVER ARRIVE
Do not sign up to this betting site - I have been waiting for two weeks now for a withdrawal. Any contact has been an automated fob off from an AI bot, can’t seem to speak to a human.
After digging a bit deeper and looking at the finances of the holding company, Rednines Gaming on Companies House, they are in dire financial straits. £14m in the red, obviously about to go bust. Which makes sense why they can’t payout any withdrawals.
I notice there are many other customers who are having the same problem. I have raised a complaint to the company and also the gambling commission, it’s a disgrace they are allowed to take customer deposits knowing they can’t afford to payout any winnings.

23 November 2025
Unprompted review
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Reply from GGBET

Hello Ed,
Thank you for sharing your concerns, it’s truly unfortunate to hear about this experience.

We were unable to locate an account using the information provided, so please confirm your current details to allow a thorough review of your case.

Regarding withdrawal times, waiting can be frustrating. Each transaction undergoes a series of security and technical checks, which can affect processing speed. The finance team works diligently to ensure withdrawals are completed as quickly as possible.

We apologize if previous responses from support felt insufficient. Your feedback is very important and helps improve the service for all players.

It’s also important to note that all operations are conducted strictly according to our license, and there is no intention to withhold funds. Every player’s experience matters, and we aim to provide a smooth and fair process.

Please provide your full account details or account ID so that current transactions can be carefully reviewed.

Rated 1 out of 5 stars

Total scammers

Total scammers, it's obvious with the bonuses and the terms and conditions they have for them. They are silently screaming "" SCAM"" to all of their ""new"" players because no selfrespected casino that care a little than 0 for the players will do such a scum promotions. Their goal is to take from a lot of people not big sums of money. I suggest that we collectively sue them, and the license operator that provides them with legitimacy for their shady operations.

19 November 2025
Unprompted review
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Reply from GGBET

Hello Dimo,
We’re sorry to hear that you feel this way, and we understand how frustrating such an experience can be.

All promotions on our platform follow clearly outlined Terms and Conditions, which are available for review before activation. Participation is always optional, and we encourage players to check the rules in advance to avoid any confusion.

If you’d like us to review your specific case, please share your account ID or reach out to our support team via live chat or email. We’ll be glad to look into the situation individually and provide you with clear, detailed feedback.

Rated 1 out of 5 stars

They Stole 340 EUR

"Your account was blocked in accordance with the GG.BET Terms and Conditions. You can find the extended information in the rules in Section 17.3 (subsections 1-3) for violating the website rules, and 8.7 and 8.12."

I managed a chargeback because they have denied 2 of my withdrawals. For obvious reasons i thought this is a scam so i asked for a chargeback. Now they suspended my acc and took my money with it.

How can these sites be legal? My bet is that they are not right GG? You guys are worm on the body of society and all you do is pull everyone down so you can have a better meal for yourselves tomorrow. Truly outrageous and frankly this behavious should be included in the crimes against against humanity section

Thank you GG bet for stealing 130 000 HUF (340 EUR) from me.

20 November 2025
Unprompted review
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Reply from GGBET

Dear Márton,
We understand how upsetting this situation feels, and we’re sorry that you’re experiencing such frustration.

To review your case thoroughly, we need to verify all the details on our side. Please provide your account email or user ID so we can carefully check the situation and give you a clear explanation.

Account blocks and balance actions are applied strictly in accordance with our Terms and Conditions, but we are ready to review your case in more detail to ensure everything was handled correctly.

Rated 4 out of 5 stars

Greatest site for slots - can improve

Id: 46999683
I've been a user for a couple of years, so here it is a complete and honest review of GGBet

Pros

1. Greatest for slots gaming, tons of variety with different slot gaming providres, unlimited fun with almost any game you want. Its my go to place for playing slots - have won a couple of times and is friendly with your own currency.

2. Good on esports betting.

3. Really good bonuses, weekly and others.

Cons

1. Transactions were easy to submit and receive but recently it has been a pain. With a technical limit of 1,100 usd per transaction (this limit did not existed previosul) it hinders if your balance is higher than that. I'm currenntly holding 60+ transactions unsolved.

2. Followed up with this is on recent weeks, it has been a pain to receive withdrawals. With extended wait times that did not happened before. So with points 1 and 2 if you score a great win, it is way to difficult to have it withdrawed fast.

3. Finally, customer support is great and very kind, but they do not have any leeway to act or help when situations come up, so they stick to scripted answers which really don't help on user experience (not lashing out on the cs team, they are trying their best), it is difficult to escalate a matter to someone else if you need additional helo (my case, having quite a balance and not being able to withdraw it or talk to a company representative to set an agreement on my funds)

If these 3 points are solved, the site is a 5 out of 5, in the mean time, they are getting deducted for my last user experiences.

Hope it helps anyone, and have fun

19 November 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for sharing such a detailed and honest review, we truly appreciate you taking the time to describe both the positives and the areas that need improvement!

Regarding the issues you mentioned:
- We understand how frustrating the recent transaction limit and the large number of pending withdrawals can be. Each payout goes through an individual verification process, and in some cases this can extend the timeframe, especially when there are many requests at once.
- Our team is already reviewing these new limits and the delays to ensure that withdrawals become smoother again.
- As for support, you’re right, agents must follow certain protocols, which can sometimes feel scripted. We’re working on improving escalation options so complex cases like yours receive faster and more direct assistance.

Your feedback is extremely valuable, and we’re committed to making the experience better. If you have any additional questions or need clarification on your pending transactions, we’re here to help.

Rated 1 out of 5 stars

Withdraw request not getting processed

Made withdrawl request on 12th Nov and ive been chasing the company every day since then. All I get is a template response saying, its currently under manual review. Has any one been able to receive their withdrawls?
I'll leave an update to let everyone know how my experience goes but so far its been very dissapointing and the payment is still showing as pending and no progress has been made.

12 November 2025
Unprompted review
GGBET logo

Reply from GGBET

Hi,
We’re sorry to hear about the delay you’re experiencing.

We’d also like to note that each withdrawal goes through several security and verification steps, so processing times may vary from one transaction to another.

To check the status of your request in detail, please share your account email or user ID. With this information, we’ll be able to review your case directly and provide you with an accurate update.

Rated 1 out of 5 stars

I couldn't even get a withdrawal…

I couldn't even get a withdrawal because the KYC required certain requirements, which required either a recent phone or a camera. So the whole page makes no sense.
-For the sake of clarity, I can't take a picture where my ID is legible when held up to my face.

19 November 2025
Unprompted review
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Reply from GGBET

Thanks for sharing this, we understand how frustrating that situation must feel. Our verification system does require clear, readable photos for security reasons, but you definitely shouldn’t be stuck because of camera limitations.

However, the requirement we asked for is simply to take a photo of the document next to the account owner to confirm the ownership of the account.
Security and fairness are important to us, so these requirements apply equally to every account.

If you experience any additional difficulties, you can always contact our support chat. We’re here to help you get this solved.

Rated 1 out of 5 stars

Do not use this site! It’s a scam

Do not use this site!! I’d give them a 0 star if I could. Bonus rules like I have never experienced. They make you have an insane rollover, had to bet like 15k in 2 weeks and after I completed the bonus they took $4,000 from me, stating I could only win $300 from the bonus. Betting 15k in 2 weeks with max win of $300 is theft in my eyes. Now I am trying to withdraw $750 left in my account, it’s been pending for 2 weeks. After they already stole 4k I can’t imagine a world they give me money. Avoid this site at all costs! Absolute SCAM

17 November 2025
Unprompted review
GGBET logo

Reply from GGBET

We understand why this situation may feel frustrating, but there are a few important points to clarify so your situation is seen in the right context.

On our platform, every bonus comes with clearly stated terms - including wagering requirements, maximum win limits, and all other conditions. Nothing is hidden, and every player can freely choose whether to accept a bonus or play without one. Bonuses are an optional add-on, not an obligation, and we offer various types so players can pick what suits them best.

We also reviewed your account history and can confirm that our support team explained the specific bonus conditions to you several times. You acknowledged these terms and agreed to them before activating the bonus. The final payout limit you mentioned is part of those published rules.

Regarding your withdrawal request - it is processed according to our standard procedures and regulatory requirements. We operate legally under an official license, and withdrawals cannot be “denied” or “taken away” without a valid reason. Your request is going through the required security checks and will be completed once those steps are finalized.

We understand bonus systems can sometimes feel restrictive, which is exactly why reading the terms before accepting a promotion is so important. If anything in the rules seems unclear, our support team is always available to explain it in detail.

Rated 2 out of 5 stars

I really wanted to like GG.BET

I really wanted to like GG.BET, however I have a few problems.

1. KYC Verification - the system they have is awful. Having to send a photo with your account number and ID to get a $500 withdrawal is wild. I have heard some horror stories from others that have had their money locked. I eventually got my withdrawal after sending 5+ pictures to support that they deemed too "blurry" or "unreadable." I've never seen anything like this with any other website.

2. Withdrawal Policy - GG.BET has a 2X deposit wager requirement, this means that if you deposit $100 you have to wager $200 worth of bets or you will get a 20% commission taken of your withdrawal. You are already playing with a house edge, this is just greedy.

3. Identity - GG.BET doesn't do anything particular well - If you are looking for a crypto casino, stake, shuffle, roobet, BC.Game are all better platforms. If you are looking for sportsbook, bet365, Fanduel, Draftkings are all better. If you are looking for an esports specific sports book, Thunderpick, BC.Game, Stake are all miles ahead. GG.BET doesn't excel in a niche and is just mediocre on all fronts.

Final Review: 2/5 - I like the app and I like the website structure, odds are good and better then most sites, bet selection on sport events leave a lot to be desired.

14 November 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for taking the time to share such a thorough review. Let usaddress each of your concerns one by one, and give you full context on how things actually work.

1. KYC Verification
We understand why the verification process felt frustrating. The purpose of KYC on our platform is to confirm that each account belongs to a unique, real player, ensuring: the safety of your funds, the protection of your personal data, compliance with international anti-fraud and anti-money-laundering regulations, and secure access to your account and transactions.

That’s why we sometimes requests additional photos - we need to be sure the document belongs to you and isn’t edited or unclear. It’s never intended to make withdrawals difficult; it’s simply part of the legal process of operating as a regulated platform.

We understand that sometimes repeated photo requests can feel excessive, and feedback like yours helps us refine the process so it becomes smoother in the future.

2. Wagering Requirement
This rule isn’t something we hide - it’s explicitly stated in our Terms & Conditions under 8.13.6, which says:
If the total amount placed in bets from the customer’s account is less than double the deposit amount, we reserve the right to deduct a fee of 20% from the withdrawal amount to cover payment-processing costs (minimum 0.50 USD).

When registering on the platform, you agreed to these terms along with all other users.

The logic behind the rule is not to create extra house edge - it's to prevent situations where accounts are used for direct money transfers without any betting activity, something payment providers strictly regulate.

We completely understand why it may feel restrictive, but it exists purely for compliance reasons.

3. Platform Identity
It’s absolutely fair for you to compare us to other platforms - you’ve clearly used multiple services and know what you’re looking for. While you feel GG.BET doesn’t excel in a single niche. We are continuously upgrading the platform in multiple areas. We’re not standing still - evolution is constant, and input like yours plays a real role in shaping what gets improved next.

We appreciate your balanced approach. Not every platform is perfect for every user. We’re continuously improving, and your feedback matters. Thank you again for such a detailed review.

Rated 1 out of 5 stars

Id- 69331875

Id- 69331875
I am waiting for you till you give time but still not transfer money when I am ask U always tell me same thing please what am going to my withdraw e39602ab-4ac5-4503-8b1e-a33a1b3c9006 I lost more than 12000 after I win they never finished progress where I ask for help I need my money back

12 November 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for reaching out and providing your details. We’ve checked your transaction (ID: e39602ab-4ac5-4503-8b1e-a33a1b3c9006), and it was canceled due to technical reasons.

Please don’t worry — your funds remain safe on your account. We kindly ask you to create a new withdrawal request, and our team will make sure it’s processed correctly this time.

We apologize for the inconvenience and truly appreciate your patience and understanding.

Rated 5 out of 5 stars

Honestly this one’s fire

Honestly this one’s came for the esports odds stayed for everything else. Switching between bets and games is super easy the bonuses are actually worthwhile and cashouts have zero delays. Solid platform all around.

9 November 2025
Unprompted review
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Reply from GGBET

That’s awesome to hear! We’re really glad you’re enjoying both the esports side and the games — it means a lot to see players appreciating the full experience. Thanks for the kind words and for sticking with us!

Rated 1 out of 5 stars

1 month didnt give my widrawal i always…

1 month didnt give my widrawal i always chat on livechat but i am talking to a bot. this site be aware and stay away to this site they gonna steal your money heres my transaction: 00aa8c25-6c5b-42b6-937e-06387d9b0f1f. I will edit this if i get my widrawal

14 October 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for reaching out and sharing your concern. We’d like to assure you that our support team is made up of real people, not bots — every message you send is reviewed and answered by a live representative.

We’ve checked your transaction (ID: 00aa8c25-6c5b-42b6-937e-06387d9b0f1f) and can confirm that everything is in order. Your withdrawal request is currently being processed, and we kindly ask for a bit more patience while it’s completed.

Please don’t worry — your funds are safe, and you’ll receive them as soon as the verification process is finalized.

Rated 2 out of 5 stars

I wont be using ggbet again

I wont be using ggbet again. I bet with a few different websites and ggbet is the worst when it comes to withdrawing your money. Id say every other site is within 24hrs. They process with 48hrs and its mostly the last hour of that 48hrs you hear that its been processed. Its like they are trying to hang on to the money as long as possible. Ggbet sort it out

10 November 2025
Unprompted review
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Reply from GGBET

We completely understand how important fast processing is for our players.

However, based on the information you’ve provided, we’re currently unable to locate your account. Could you please share your account ID or the email address linked to your profile so we can review your case in detail?

Please note that, as outlined in our platform’s rules, the processing time for withdrawal requests may vary depending on regulatory requirements and internal procedures. Each transaction is reviewed individually to ensure the security and integrity of all operations.

We’d be happy to take a closer look once we have your details and make sure everything is handled properly.

Rated 5 out of 5 stars

Engaging, but a few glitches

Been betting on both sports and esports here it’s engaging as hell. odds good live bets add spice. only thing sometimes app lag when too many ppl. but support fixes quick so all good.

8 November 2025
Unprompted review
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Reply from GGBET

Love hearing that you’re having fun with both sports and esports! Thanks for pointing out the lag — our tech team’s on it to keep things running smoothly. Really appreciate your patience and your great vibes!

Rated 2 out of 5 stars

i need a clear update on my withdrawal


ID:53350877
ive been playing in gg.bet for a year now and this is the first time i've had a long withdrawal time how long is the procedure going to be to withdraw my winnings when the said bank for the deposit and the withdrawal for the bank are the same. this is the first time withdrawal takes so long support always give repepetitive answer, it used to take a day to reflect or same day but now it takes longer time? this is bad for the image of ur website
if u want to talk about my transaction heres the ID: 89ea8e06-0be7-402f-b741-63ea695f41b6
i dont want to wait another week for my fund to reflect on my bank since ive been an old player

will edit if i receive my payment

2 November 2025
Unprompted review
GGBET logo

Reply from GGBET

Thank you for reaching out and for being with GG.BET for such a long time — we truly appreciate your loyalty.

We’ve reviewed your transaction (ID: 89ea8e06-0be7-402f-b741-63ea695f41b6) and can confirm that it is currently in processing. Please note that processing times may vary depending on regulatory requirements and our internal verification procedures, as each transaction is reviewed individually. These steps are essential to ensure the security and integrity of all financial operations.

We completely understand your concern. Your withdrawal is being handled with priority, and we kindly ask you to allow a little more time for the process to be completed.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

Weeks of Delays for Small Withdrawals – Not Trustworthy

Verification is only possible with major hurdles and a lot of patience.
My withdrawals were small amounts — first €100, then another €100, and now €400 — with total deposits roughly the same. Even for such small sums, the process has taken far too long. For almost three weeks now, they’ve been stalling me with bullshit messages claiming that withdrawals are processed in order. Everything supposedly according to regulations and security procedures. GGbet is trying to push customers into canceling their withdrawals and gambling the money away again, and they are obviously having serious payment issues.

I can only advise everyone not to deposit there. Very untrustworthy behaviour.

3 November 2025
Unprompted review
GGBET logo

Reply from GGBET

We understand your frustration and truly regret that the withdrawal process has taken longer than expected.

After reviewing your account, we can confirm that your withdrawal requests are being processed normally and there are no issues with your transactions. Please note that, as stated in our platform’s rules, processing times may vary depending on regulatory requirements and internal company procedures. Each transaction is reviewed individually to ensure the security and integrity of all operations.

We kindly ask for a little more patience — your funds are safe.

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