I’ve ordered from here several times, specifically for PS2 and PS3 games, and I am consistently impressed. The condition of the items is incredible—they honestly look brand new every time. My only min... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No issues. Simple to use. Fair prices. Great communication throughout/Received package by recorded Royal Mail. After checking they found one flaw and gave fair explanation and revised price which I ac... See more
Company replied
Unfortunately yodel lost the parcel I sent to them and were totally useless. Luckily Jase dealt with the claim and honoured my full payment even though Yodel only paid them part of the compensation. A... See more
Company replied
Unbelievable service, there was a problem with the courier nothing to do with GEX, but they resolved it asap. Fabulous communication throughout. Really easy to use couldn’t believe how handy it actual... See more
Company replied
Company details
Written by the company
SELL OLD VIDEO GAMES FOR CASH at GEX.co.uk. Great Prices, Fast Payment, Free Post UK Service. Sell games online at our specialist Website. We buy all your old Playstation, Xbox, Nintendo & Sega Games. You can sell 3DS, Dreamcast, Gamecube, Gameboy, Megadrive, N64, NES, SNES, Switch, Wii, PS2, PS3, PS4, PS1, PS5, Vita, PSP, SNES, Wii U, Xbox 360, Xbox One, Xbox Series X.
Contact info
Unit A2, Cefndy Employment Park, Cefndy Rd,, LL182HJ, Rhyl,, United Kingdom
- 01745 799300
- thegamesexchange@btinternet.com
- gex.co.uk
4.9
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service
Brilliant service. Best way of selling unwanted Lego. Will use again.
3 October 2024
Reply from GEX.co.uk
Hi Tina
Thank you for selling your Lego to us and for leaving such a great review!
Cheers,
Jason
Simple to generate cash from Lego that…
Simple to generate cash from Lego that has been under the bed for years! Recommend the service
3 October 2024
Reply from GEX.co.uk
Hi Christina,
Glad we could help free up some space and make you some money at the same time!
Thanks for the 5* review.
Jason
Fast and excellent service
Got a great offer for games, sent them off and got paid full amount. Whole process from first contact to payment in my account was less than a week. I would definitely use GEX again for selling games.
1 October 2024
Reply from GEX.co.uk
Hi Alan
Thank you for such a great review!
Glad you were impressed with the turnaround time at GEX.
Look forward to doing business with you in the future.
Jason
Reply from GEX.co.uk
Hi James
Thank you for the 5* review!
Glad you were impressed with the customer service at GEX!
Thanks,
Jason
Amazing company
Amazing company - processed several large boxes of Lego quickly and efficiently.
Due to some confusion my end, it got shipped in many different boxes, and Jase did his utmost to remedy it.
Big shoutout to him for not only being patient, polite and trying to sort it out for me - but for his awesome customer service.
He rocks!
Great company, one of the most reliable I’ve dealt with when selling items - and highly recommended
26 September 2024
Unprompted review
Reply from GEX.co.uk
"I Rock" yessss I'll take that
Thanks Vanessa for our (my) great review
Jase
Great experience with GEX
Great experience with GEX, simple easy to follow instructions, great communication s d speedy response to a postage issue I had. Payment received quickly too. All round great service from start to finish 😁
21 September 2024
Unprompted review
Reply from GEX.co.uk
Hi
Thanks for a great review. Glad we got the issue sorted
Jase
Reply from GEX.co.uk
Hi Margaret
Thank you for the 5* review!!
Look forward to doing business with you in the future.
Jason
Brilliant site.
Brilliant site.
Bought PS5 games from Amazon where GEX are a 3rd party seller
Games recieved promptly.
Also traded some games back with them. Got great valuation for my old games, they sort out a courier to pick them up and prompt payment recieved.
Excellent experience 👏
6 September 2024
Reply from GEX.co.uk
Hey Steven
Thank you for the 5* review :)
Thanks for using both sides of our company for buying and selling!
Glad you were impressed with both sides!
Jason
Excellent
Excellent, never had any issues with GEX, always good money received.
26 August 2024
Unprompted review
Reply from GEX.co.uk
Hey!
Thank you for using GEX again!
Cheers for the great review.
Jason
Reply from GEX.co.uk
Hi Mark
Thank you for the 5* review!!
Jason
Excellent Service
The website was clear and easy to use...Great communication and super fast payment once everything had been checked. Would certainly use this company again.. Excellent service - thank..
3 September 2024
Reply from GEX.co.uk
Hi Elaine
Glad you were impressed with our service at GEX!
Look forward to doing business with you in the future.
Cheers
Jason
Best price for my sons LEGO
Best price for my sons LEGO. If was easy to send, once recieved they communicated straight away and paid me the next day.
3 September 2024
Reply from GEX.co.uk
Hey!
Glad you were impressed with our Lego buying service :)
Thanks for such a great review!
Jason
Great service & straightforward.
Great service & straightforward.
Would definitely recommend.
3 September 2024
Reply from GEX.co.uk
Hi Tracey,
Thank you for the 5* review!
Jason
Straight forward process with easy to…
Straight forward process with easy to follow guidelines. Faced no issues and was paid for my items in a week. Would definitely use the service again and highly recommend to others.
3 September 2024
Reply from GEX.co.uk
Hi Holly,
Thank you for such a lovely review!
Look forward to doing business with you in the future.
Jason
Reply from GEX.co.uk
Hi,
Thank you for the 5* review!
Jason
Very helpful
Very helpful, good communication.
Super speedy checking the lego and issuing payment - thank you!
2 September 2024
Reply from GEX.co.uk
Hey,
Thank you for the 5* review!
Glad you were impressed with the super speedy service :)
Thanks!
Jason
Get GEXed
First class fast and efficient. Weigh, pack, send, cheque received. That easy!
8 August 2024
Reply from GEX.co.uk
Hi Mary,
Thank you for the 5* review!!
Glad you were happy with the easy transaction.
Jason
Service was all good
Service was all good
Just know you’re gonna make so much money off it. So many good sets but didn’t have the time to get the spares. Enjoy guys
8 August 2024
Reply from GEX.co.uk
Hi Ryan
Thanks for selling to us :)
and for the great review!
Jason
Fair prices.free postage good clear…
Fair prices.free postage good clear communication. Very pleased.
12 August 2024
Reply from GEX.co.uk
Hi,
Thank you for the 5* review!
Jason
Very good with the products that you…
Very good with the products that you can sell they take every games for different console soon as they check the games you sell they pay you for what you sold them excellent service
5 August 2024
Reply from GEX.co.uk
Hey Tracey
Thank you for the great review!!
Jason
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.