It took like 2 weeks or more to get my refill filled. I couldn't do it online so had to call in. The lady I got I couldn't understand anything she Said. All and all a very poor experience. I always... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was confused and misunderstood some things with Zealthy. Placed an appointment that I did not mean to do and could not afford. After explaining rudely to them how they charged me they responded pro... See more
Company replied
AM RX has been wonderful in staying in contact and checking my progress. I just finished the first 4 weeks (5 units per week), and I'm surprised that I went from 230 to 226! Weeks 5 thru 8 I will in... See more
Company replied
This is one of the few times weight loss has felt realistic and manageable for me. The first month showed steady progress, making it easier to stay consistent. My appetite feels more controlled, and I... See more
Company replied
Company details
Written by the company
High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
Contact info
429 Lenox Avenue, 33139, Miami Beach, United States
- (877)870-0323
- carolina@getzealthy.com
- getzealthy.com
3.2
Average
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You are quick on ordering
You are quick on ordering. It is making me have energy as I loose my wait.
4 May 2026
Reply from Zealthy
Hi there, love hearing this. Getting your orders quickly and noticing an increase in energy while you’re losing weight is such a positive sign. We’re really glad it’s been a smooth and helpful experience for you. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
The Zealthy team has made my whole…
The Zealthy team has made my whole experience so easy. The whole process has been quick. They always answer my questions quickly and efficiently.
4 May 2026
Reply from Zealthy
Hi Amber, so glad to hear this. Having a smooth, quick process and getting fast, clear answers to your questions makes such a difference. We’re happy the team has made things easy for you. Thanks for sharing your experience! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
HEALTHCARE FAIL
This is what happens when the Healthcare system fails. Health apps like this pop up, claim to be credible and take advantage or desperate, uninsured people looking to improve their lives. They take the money and run, so-to-speak. There is not one actual provider assigned to each person...its a random message board of bots telling you, 'we'll take care of you.' When really they mean 'I'll send your drugs when I feel like and charge you as much as I can before you realize we dont give a fudge about you, the actual human patient.' They refuse a refund after charging you on completely random days and not fulfilling their prescription promise. THESE ARE DRUGS THEY ARE SELLING TO US, WE PUT THESE IN OUR BODY. WE SHOULD BE ABLE TO TRUST WE ARE BEING TAKEN CARE OF.
24 April 2026
Unprompted review
Reply from Zealthy
Hi Emily, we’re truly sorry to hear this. It sounds like you experienced unexpected charges, delays with your prescription, and felt unsupported throughout the process. We understand how concerning and frustrating that is, especially when it involves your health and trust in care, and we apologize for the experience you described. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you
I was confused and misunderstood some…
I was confused and misunderstood some things with Zealthy. Placed an appointment that I did not mean to do and could not afford.
After explaining rudely to them how they charged me they responded promptly, professionally and politely treated me with kindness. Then refunded my money quickly. I appreciate their quick responses to my situation.
3 May 2026
Reply from Zealthy
Hi Tracye, we appreciate you sharing this. Sounds like there was some confusion around scheduling and charges, which we’re sorry for, but we’re really glad our team was able to respond quickly, treat you with kindness, and get your refund resolved promptly. That means a lot to us. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
That I receive my medication on time
That I receive my medication on time. Quick response to questions. That I was able to reach my goal
25 April 2026
Reply from Zealthy
Hi Lori, this is great to hear. Staying on schedule with your product, getting quick answers when you need them, and reaching your goal is exactly what we hope for. Really appreciate you sharing your experience! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Do not use zealthy
Do not use zealthy. I paid for 6 months of GLP1 which was 1700. They sent me the first two months of medication and then would not send the rest. They are very slow about responding on their app. They are a scam.
1 May 2026
Unprompted review
Reply from Zealthy
Hi,
Thank you for reaching out to us. My name is Apple, and I’m one of the Care Coordinators at Zealthy. I’m happy to assist you.
To better help you, I attempted to locate your account using the email address provided, but I wasn’t able to find an account associated with it. To ensure we pull up the correct profile, could you please share the following details?
• Full name
• Phone number
• State
• Date of birth
Once we have this information, we’ll be able to assist you more effectively. If you have any questions in the meantime, please don’t hesitate to let me know.
Kind regards,
Apple
Care Coordinator
Zealthy
Stay clear of this company
Stay clear of this company! They start out strong and then crickets! No response to calls or message through portal. Sent a incident report including pictures of broken vial. They conveniently didn't get the pictures and then said it was past the time for review of incident. Prepaid for 6 months. What a waste of time and money. And they never responded when I was a non responder. Find a more dependable company
30 April 2026
Unprompted review
Reply from Zealthy
Hi Sherri, we’re really sorry this was your experience. Starting off strong and then feeling left without support, especially after reporting a broken vial and not getting a response in time, is understandably frustrating. We hear your concern about the lack of follow-up and how the situation was handled, and we sincerely apologize for that. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you
The website is so easy
The website is so easy, it’s self explanatory and it doesn’t take much time. I’ve lost a lot of weight, fast. My husband says I look amazing! I definitely recommend anyone that needs to loose weight to go through Amex. The costumer service is amazing.
3 March 2026
Reply from Zealthy
Hi DeAnn, so happy to hear this. Glad the site felt easy to use and that you’ve seen such great results so quickly. It’s also wonderful to know you’ve felt supported by the team along the way. Thanks for sharing your experience with us! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
The first few months were great
The first few months I had a great experience, but now for the last eight weeks, I have felt like I have been on the back burner
After 25 messages over the last six weeks and eight phone calls I have not had anyone respond to me yet. They are really good at taking your money, but if there is a problem with your order, it might take a while to get it figured out.
29 April 2026
Reply from Zealthy
Hi Dylan, we’re really sorry this has been your experience. Going from a great start to feeling pushed aside, especially after 25 messages and multiple calls with no response, is understandably upsetting. We hear your concern about delays when something goes wrong, and we apologize for the lack of follow-up and support. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Everyone has been very helpful and…
Everyone has been very helpful and accommodating when I request something or ask questions
28 April 2026
Reply from Zealthy
Hi Sandra, really glad to hear this. Knowing the team has been helpful and accommodating whenever you’ve had questions or requests means a lot to us. That kind of support is exactly what we aim to provide, so we appreciate you sharing your experience. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Reply from Zealthy
Hi Brooke, really glad to hear this. Happy that the service felt both helpful and quick for you. That’s exactly what we aim for, and we appreciate you sharing it. If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Reply from Zealthy
Hi there, so happy to hear this has been an awesome experience for you. That really means a lot to us. We’re glad everything has been going smoothly and that you’re feeling good about your journey with us. Thanks for taking the time to share your feedback! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Difficult at best.
Difficult at best.
I have found communication difficult. Whether it's by phone or email, it's not a pleasant experience.
27 April 2026
Reply from Zealthy
Hi Lara, sorry to hear this. When reaching out by phone or email feels difficult and unpleasant, it makes everything harder than it should be. We understand your frustration and apologize that communication hasn’t been a better experience. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you
So far my experience has been very…
So far my experience has been very positive this company is not pushy and they just want what is best and try and make it available to you at a decent price. I greatly appreciate it.
27 April 2026
Reply from Zealthy
Hi Pique, really glad to hear your experience has been positive and that you’ve felt supported without any pressure. It’s great to know the pricing and care approach have been working well for you. That means a lot to us. We appreciate you sharing this! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Operating under fitrx I paid for a 3…
Operating under fitrx I paid for a 3 month supply of medication they send me one month and continue to state they sent me the full amount. Secondly they charged me an additional $200 membership fee. I have called and been contacted by the lowest bidder third would customer service agents that do not attempt to help at all. Not trust worthy.
11 March 2026
Unprompted review
Reply from Zealthy
Hi Andy, sorry you ran into this. Getting only part of your product order, being charged an extra membership fee, and then not feeling helped when you reached out is understandably frustrating. We also hear your concern about being told different things regarding what was sent, and we apologize for the confusion and poor support you experienced. Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you.
Ordering is very easy and weight loss…
Ordering is very easy and weight loss was easy. I could just eat three times a day and was never sick. Awesome program... Also there is always someone there to help!
26 April 2026
Reply from Zealthy
Hi Elizabeth, so glad to hear this, easy ordering, steady weight loss, and feeling well throughout makes a big difference. We’re also happy our team has been there to support you when needed. Thanks for sharing your experience! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Reply from Zealthy
Hi Michelle, That’s amazing to hear, dropping 8 lbs in just two weeks is a big milestone! We’re so glad it’s working for you and that you’re seeing real results already. Thanks for sharing your progress with us! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Loving my results
Loving my results. This company has help me reach some goals with plenty of support and ease of refills.
25 April 2026
Reply from Zealthy
Hi Susan, love hearing this, so glad you’re seeing results and that the support and easy refills have helped you stay on track with your goals. Thanks for sharing your experience with us! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Quick service
24 April 2026
Reply from Zealthy
Hi William, happy to hear this was quick and easy for you. That’s exactly the kind of experience we want you to have. Thanks for letting us know! If you ever need anything or have questions in the future, please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
Reply from Zealthy
Hi Malcolm, Great to hear this went smoothly for you and that your product arrived quickly. That reliability really matters, and we’re glad we delivered that for you. Thanks for taking the time to share it! Please feel free to email community@zealthy.com with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you ever need assistance, you can always reach out right away. Thank you!
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