Wellue Reviews 373

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, finding them to work as advertised and provide peace of mind for health monitoring. People appreciate the quality and functionality of various devices, including O2 rings, CPAP units, and blood pressure monitors, noting their effectiveness and ease of use. The customer service is frequently praised for being efficient, responsive, and providing excellent support, often replacing faulty units without hassle. However, some customers experienced issues with product accuracy, with devices occasionally providing inconsistent readings or failing to work correctly after a short period. A few other people also felt that some products had poor battery life or defective charging ports, and in some cases, received used or faulty items. There were also concerns about customer support in some instances, with reports of slow responses or difficulties in resolving issues.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many praising the accuracy and reliability of devices such as... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of use and convenience... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering direct is easy and fast and always a good bit less expensive than Amazon. We use the finger monitor to track a health issue and the ring style is much more useful than the end of finger clip... See more

Company replied

Rated 4 out of 5 stars

We bought a blood pressure wrist monitor. Turned up, worked fine - for 4 days (seems pretty accurate). Now will never give a reading. Contacted them - they purport to respond within one business day.... See more

Company replied

Rated 4 out of 5 stars

I purchased the Resvent iBreeze CPAP unit together with the Dynamic ECG Recorder ER1-LW. I received both items in good condition (well securely packed) including all items as advertized and sales agr... See more

Rated 4 out of 5 stars

I like the product. Works as advertised. Unfortunately order processing was very slow. It arrived late. Also, they process payments through PayPal. I personally don't use PayPal but recieved scam PayP... See more

Company replied


Company details

  1. Medical Equipment Manufacturer
  2. Family Service Center
  3. Home Health Care Service
  4. Medical Supply Store

Written by the company

Wellue was founded in 2013, specializing in developing electronic devices with medical-grade accuracy and consumer-friendly. Our mission is to bring peace of mind by finding an easy and intelligent way to deliver health data to patients and clinicians. Wellue focuses on a number of blood oxygen monitor, ECG monitor and handheld ultrasound type products,etc. Our products include various vital signs monitoring equipment and fitness and health-related products and are exported to more than 40 countries and regions around the world.


Contact info

4.1

Great

TrustScore 4 out of 5

373 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Clod laser could not hold a charge for…

Clod laser could not hold a charge for more than 5 minutes.
Return to Wellue vis USPS DIFFICULT because Wellue does not have a phone number which USPS requires.

15 August 2025
Unprompted review
Wellue logo

Reply from Wellue

We understand you want to return the Clod Laser. Our team has emailed you from support@getwellue.com
with return instructions. Please check your inbox (and spam folder).

Rated 3 out of 5 stars

Wellue WearO2 Ring

Just purchased a Wellue WearO2 Ring, what a piece of junk how can a company sell such an inaccurate device that’s close to being dangerous to use.
Keeps failing to read and when it does telling me sats are in low 90s and pulse rate mid 50s.
Appears to be a random number generator rather than a serious measuring device.
Money wasted.
From other devices pulse is low to mid 80s.
No other method to check sats.

UPDATE
Still think accuracy not great but some problem solved after talking to friend told to give finger a good clean with wipe to remove grease before wearing , they had similiar problems and seems to have helped.

20 August 2025
Unprompted review
Wellue logo

Reply from Wellue

Hello, we’re sorry for your bad experience. Readings may be affected by finger fit or placement. Please contact our support team support@getwellue.com so we can help troubleshoot or arrange a replacement/return for you.

Rated 5 out of 5 stars

A Pulmonologist’s Trusted Choice for Sleep Monitoring

As a pulmonologist specializing in sleep disorders, I have found these devices extremely valuable in both patient screening and treatment follow-up. They are very easy to use, and the software is straightforward, user-friendly, and provides excellent data.

Unlike measurements from a typical smartwatch, this device performs high-frequency monitoring, which allows me to observe detailed overnight oxygen saturation patterns — an important tool in evaluating sleep disorders.

I also appreciate the company’s prompt and constructive support in resolving a technical issue I encountered. Highly recommended.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Great sales process and product

The sales process was smooth and delivery was fast I have been using it nightly for a year now and the information sync’s with my ASV data seamlessly providing a lot of therapy information. It has performed flawlessly. My only regret is that I am trying to buy two more O2rings and they no longer ship to Canada.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Magic ring

Hello everyone! I am very happy to receive this ring. Today I have already seen what happens when I sleep. Now it has become clear what to do and how to change everything. Thank you for the device, I hope it will serve me for a long time.

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Great Purchase!

Great Purchase!
Very happy with my apap machine from Wellue! Received it quickly and it was exactly as described. I did a lot of price comparison before I made my decision and I'm glad I picked Wellue. Best priced brand new apap bundle that includes everything you need to use right out of the box!

9 July 2025
Unprompted review
Rated 5 out of 5 stars

The BPW1 works

The BPW1 works. Will have to see how long it works for with regular use. The manual states it should last for 3 years.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

A breath of fresh air concerning my nights

The integration of the software on my phone and the ring was so simple. The whole process was quite intuitive and i was never in doubt about how the process would work.
Above all, the knowledge generated by the ring and app partnership is clear and concise. I never had to do an analytical tap-dance to discuss the outcomes with anyone! My doctor, my wife, my brother - everyone that i wanted to share with could tell the tale from this combination immediately. Best health evaluation item I have ever brought!

3 July 2025
Unprompted review
Wellue logo

Reply from Wellue

Thank you so much for your wonderful feedback! We’re glad to hear that the ring and app have made monitoring easy and clear for you and your loved ones. Your satisfaction means a lot to us!

Rated 4 out of 5 stars

It does what it was purchased to do

It does what it was purchased to do, but not much more. If you're looking for a flashy smartwatch with lots of bells and whistles, this isn't it. Watch face selection is not good and most of the other functions are spotty at best. That said, if you're looking for something to give you that 'spur-of-the-moment' assurance your blood pressure is under control - bingo!

1 July 2025
Unprompted review
Wellue logo

Reply from Wellue

We’re glad it works well for checking your blood pressure quickly. As you mentioned, it’s designed mainly for health monitoring rather than as a full-featured smartwatch. If you have any questions or suggestions, feel free to contact us!

Rated 2 out of 5 stars

Struggling to get this BP machine to…

Struggling to get this BP machine to read correctly.

1 June 2025
Unprompted review
Wellue logo

Reply from Wellue

Thank you for your feedback. We’re sorry to hear about the difficulties you’re experiencing with getting accurate readings from the BP machine. Please feel free to contact us at support@getwellue.com—we’d be happy to assist you further.

Rated 5 out of 5 stars

A great health product

The O2 ring is the only continuous SpO2 pulse oximeter I've found that takes readings continuously every second or so and will beep at you if your O2 level dips too much. My sleep doctor suggested I buy the watch band version, which I also have, but the ring is just as accurate (it seems to have the same sensor and chip, just in a different form factor).

30 June 2025
Unprompted review
Rated 5 out of 5 stars

My oxygen concentrator by wellue was a…

My oxygen concentrator by wellue was a great purchase. It is quiet and so easy to operate. It arrived promptly packaged well. It weighs 30 pounds compared to the older unit I had that was 52 pounds. The quietness id wonderful. It sits beside my bed as opposed to having to put it in the hallway like my old loud unit. I highly recommend this product. Its a great value for the price!!

30 June 2025
Unprompted review

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