Wellue Reviews 374

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the products, finding them to work as advertised and provide peace of mind for health monitoring. People appreciate the quality and functionality of various devices, including O2 rings, CPAP units, and blood pressure monitors, noting their effectiveness and ease of use. The customer service is frequently praised for being efficient, responsive, and providing excellent support, often replacing faulty units without hassle. However, some customers experienced issues with product accuracy, with devices occasionally providing inconsistent readings or failing to work correctly after a short period. A few other people also felt that some products had poor battery life or defective charging ports, and in some cases, received used or faulty items. There were also concerns about customer support in some instances, with reports of slow responses or difficulties in resolving issues.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Quality

Consumers find quality to be positive, with many praising the accuracy and reliability of devices such as... See more

User experience

Users describe positive interactions with user experience, often highlighting the ease of use and convenience... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as exceptional,... See more

Service

Reviewers mention positive feedback about service, with many customers expressing satisfaction with the quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering direct is easy and fast and always a good bit less expensive than Amazon. We use the finger monitor to track a health issue and the ring style is much more useful than the end of finger clip... See more

Company replied

Rated 4 out of 5 stars

We bought a blood pressure wrist monitor. Turned up, worked fine - for 4 days (seems pretty accurate). Now will never give a reading. Contacted them - they purport to respond within one business day.... See more

Company replied

Rated 4 out of 5 stars

I purchased the Resvent iBreeze CPAP unit together with the Dynamic ECG Recorder ER1-LW. I received both items in good condition (well securely packed) including all items as advertized and sales agr... See more

Rated 4 out of 5 stars

I like the product. Works as advertised. Unfortunately order processing was very slow. It arrived late. Also, they process payments through PayPal. I personally don't use PayPal but recieved scam PayP... See more

Company replied


Company details

  1. Medical Equipment Manufacturer
  2. Family Service Center
  3. Home Health Care Service
  4. Medical Supply Store

Written by the company

Wellue was founded in 2013, specializing in developing electronic devices with medical-grade accuracy and consumer-friendly. Our mission is to bring peace of mind by finding an easy and intelligent way to deliver health data to patients and clinicians. Wellue focuses on a number of blood oxygen monitor, ECG monitor and handheld ultrasound type products,etc. Our products include various vital signs monitoring equipment and fitness and health-related products and are exported to more than 40 countries and regions around the world.


Contact info

4.2

Great

TrustScore 4 out of 5

374 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

VIATOM WALLUE ER1-LW

The customer service representative was exceptional. Fast, friendly, and helpful. When I contacted them about a problem with the charging cables, they responded quickly and replaced both. So far, I'm very happy and satisfied.

11 October 2025
Unprompted review
Rated 4 out of 5 stars

Very solid product

They weren't exactly clear about the shipping process, but the ring arrived and it works exactly as advertised. It is more accurate with tracking my REM than my other wearable.

20 October 2025
Rated 4 out of 5 stars

Resvent iBreeze CPAP / ECG Recorder ER1-LW

I purchased the Resvent iBreeze CPAP unit together with the Dynamic ECG Recorder ER1-LW.
I received both items in good condition (well securely packed) including all items as advertized and sales agreement. The Resvent iBreeze CPAP has been working flawlessly over the last 2.month. Unfortunately my ECG Recorder stopped working. However, all Kudos to Wellue, after consultations with Wellue support, Wellue immediately replaced the faulty unit. The new unit has been working well for the last 3.weeks. To get better extensive reports on the ECG recordings, you will need the join ViHealth VIP @ SGD 100/year.

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy to set up

Easy to set up. It has this “ comfortable” setting option, which worked out really well to get adjusted to the blow of air! Slept comfortably the first night! The shipment was really quick!

6 October 2025
Rated 5 out of 5 stars

I received the O2Ring 0796 relatively…

I received the O2Ring 0796 relatively quickly. The design is simple to wear. I believe that the readings are accurate. I have found it to be very helpful, particularly the vibrating alarm with low O2 readings. I would highly recommend this device.

13 October 2025
Rated 3 out of 5 stars

The O2 Rings have poor durability

The O2 Rings seem to do a good job of making oxygen measurements. However the product quality is generally not good at all. We’ve had to replace four rings in just over two years.

13 October 2025
Wellue logo

Reply from Wellue

We’re sorry to hear about the issues you’ve experienced. Thank you for your feedback — we’ll continue working to improve the durability of our O2 Rings. Our support team will also reach out to you shortly to assist with your concerns.

Rated 5 out of 5 stars

Great company to work with

Great company to work with. When I received my new blood pressure monitor, the screen was not working and they immediately shipped me a replacement. Very good customer service.

22 October 2025
Unprompted review
Rated 4 out of 5 stars

The product wasn't the problem.

I like the product. Works as advertised. Unfortunately order processing was very slow. It arrived late. Also, they process payments through PayPal. I personally don't use PayPal but recieved scam PayPal email associated with this transaction - can't say if this company was at fault or not - so be aware the problem exists.

4 October 2025
Wellue logo

Reply from Wellue

Thank you for your feedback. We’re glad you are satisfied with the product. We’re sorry for the shipping delay and the unfortunate scam situation. For clarification, your order was shipped from the United States, and our support team will contact you shortly to assist further.

Rated 1 out of 5 stars

Inaccurate

I bought this for my father who needed to monitor his BP during the night. Unfortunately, the accuracy is way off and we are having to return this.

29 September 2025
Wellue logo

Reply from Wellue

We’re sorry to hear that the device did not meet your expectations. Accuracy is very important, and we understand your concern. Our support team will assist you with the process.

Rated 2 out of 5 stars

I found no benefit whatsoever from…

I found no benefit whatsoever from their Cold Laser & TENS device; & if anything it made my shoulder worse. High quality trials of more expensive cold laser therapy devices are mixed, yet all the reviews are positive on their site? The company did reach out to me & initially offered either a keep/rebate or a return/refund; but when I said that I would not change my initial review (now removed from their site) to being more positive they did not contact me again. So how many of the positive reviews on there have actually been changed following an offer of rebate/refund?

13 October 2025
Unprompted review
Wellue logo

Reply from Wellue

Of course, writing a review is entirely up to the customer. Our priority is to assist you with any issues you may have. Should you encounter any further problems, please don’t hesitate to reach out to us—we’ll be happy to help.

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