Really really lovely company, Nick from customer service was so helpful. Had a glitch with my app and Nick was able to help. The constant update during the process of sorting my account was very ad... See more
Company replied
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See what reviewers are saying
Great app for booking flights quickly and easily. Smooth interface, clear pricing, and reliable service. Highly recommend Vuelo for hassle-free travel planning!
Company replied
This company not only gives families/people opportunities to travel. They are real people behind the back ground who will go out of there way to sort any issues out for you. Gene and nick really are l... See more
Company replied
I had a really smooth experience using the Vuelo app to book our summer trip. The whole process was quick, intuitive, and easy to navigate. I especially liked how simple it was to compare options an... See more
Company replied
Company details
Written by the company
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Contact info
222 Regent Street, W1B 5TR, London, United Kingdom
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4.6
Excellent
463 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and was able to book…
Great service and was able to book exactly what I wanted at a better price than other sites
28 January 2026
Unprompted review
Reply from Vuelo
Thanks for sharing this, Joanne 💜
We’re happy to hear you found exactly what you wanted at a great price.
Love that!
Absolutely worth the try!!
I have come across Vuelo in one of my soc med a bit hesitant to begin with, but read all the reviews and I got interested, I have booked our hotel through Vuelo just yesterday it is so much easy and friendly to use, it gives us a lot of options of hotels, affordable prices and the most important thing is spread out the payment, you can even choose the one that suits your budget which us really great.!
Will definitely use it again and again for our future holidays.
27 January 2026
Unprompted review
Reply from Vuelo
Thank you so much for the lovely review and we’re really glad you gave Vuelo a try 💜
It’s great to hear that you found the booking experience easy and flexible, especially being able to spread the cost in a way that suits your budget. That’s exactly what we’re here for.
We’re excited to be part of your future holidays and can’t wait to welcome you back again soon.
Saw the ad on Facebook
Saw the ad on Facebook , signed up filled in a few details , and boom I got a great credit limit that meant I could book any getaway or family holiday with easy monthly payments , so simple and the one time card feature is great.
24 January 2026
Unprompted review
Reply from Vuelo
Love to hear that and thanks so much for the great review
We’re really glad the signup was smooth and that the credit limit and one-time card made booking your getaway easy and flexible 💜
Reply from Vuelo
Thanks so much, Jeffrey 💜
We’re really glad to hear everything went smoothly.
Enjoy your trip, and we’ll be here if you ever need us.
It was a good service at first but…
It was a good service at first but doesn’t make sense how they gradually reduce your credit without giving you heads up, this is the worst form of BNPL
26 January 2026
Unprompted review
Reply from Vuelo
Thanks for sharing your feedback.
We’re really sorry this experience felt frustrating. That’s definitely not how we want things to come across.
Credit limits are reviewed regularly to make sure repayments stay affordable, but we understand that changes without clear context can feel unexpected.
We’ve reached out to you directly so we can look into your account and explain what happened in more detail.
We’d really like the chance to make this right and clear things up with you 💜
Vuelo
Review: A Dream Come True with Vuelo! ⭐⭐⭐⭐⭐💐💐💐💐💐💐❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️💯💯💯💯💯💯💯💯💯💯💯💯❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🫂🫂🫂
I will forever be grateful for Vuelo. This company literally turns dreams into reality. If there is a country you’ve always dreamed of visiting but felt it was out of reach, Vuelo is the one to take you there. That is how much I love this company!
I want to be honest for anyone reading this: at first, I was fearful. I thought it might not be real or was too good to be true. But I decided to take the risk and give it a try, and it is the best decision I have ever made. I have absolutely no regrets.
Why I recommend Vuelo to the entire world:
• True Financial Freedom: They offer amazing interest-free (0%) installment plans, allowing you to spread the cost of your trip over several months. It makes "trips of a lifetime" actually affordable.
• Complete Peace of Mind: They have Buyer Protection, which means if something goes wrong with your booking, they have your back. It takes all the anxiety out of travel planning.
• Access to Everything: From the app, you can book with thousands of top brands like British Airways and Expedia. It’s like a one-stop shop for your heart’s desire.
• User-Friendly & Fast: The app is so intuitive and the sign-up is quick. It doesn't even impact your credit score to check your eligibility!
Vuelo has given me so much joy—it’s like they’ve opened doors for me that I never thought would open. It is a total blessing to have a company like this that makes the world accessible to everyone.
To whoever is reading this: please, download the app and give it a try. You will not regret it. I am telling the world—don't let fear stop you. Take the leap and let Vuelo take you where you want to go!
22 January 2026
Unprompted review
Reply from Vuelo
Wow! Thank you so much for taking the time to share this. Reading your review genuinely made our day.
Helping people turn travel dreams into real trips is exactly why Vuelo exists, and it means the world to hear that it’s had such a positive impact for you. Thank you for trusting us, taking the leap, and for recommending Vuelo so wholeheartedly 💜
10/10
super easy to use and come in handy when i’ve needed it 100% recommend this hidden gem!
18 December 2025
Unprompted review
Reply from Vuelo
Thanks so much for the lovely review.
We’re really glad to hear Vuelo came in handy when you needed it.
“Hidden gem” made our day 💜
Reply from Vuelo
Thanks so much for the lovely feedback.
We’re really glad you found Vuelo easy to use and that the approval was quick. Enjoy planning your next trip 💜
Absolutely love the app
Absolutely love the app, being able to spread the cost has given me so many opportunities to go new places and pay securely!
21 January 2026
Unprompted review
Reply from Vuelo
This means a lot to us, thank you!
Helping you spread the cost and travel with confidence is exactly what Vuelo is about. Wishing you many more adventures ahead 💜
This is a great idea for holidays
This is a great idea for holidays!
Pay monthly instead of having to pay everything all at once ! Helpful staff too
11 November 2025
Unprompted review
Reply from Vuelo
Thank you for the kind words!
We’re happy Vuelo made paying monthly easier for your holiday plans, and it’s great to hear the team was helpful too 💜
My experience was great because Vuelo…
My experience was great because Vuelo helped when I was really struggling to get a ticket paid for
18 January 2026
Unprompted review
Reply from Vuelo
Thank you for sharing this 💜
We’re really glad Vuelo could help at the right moment and make things easier for you. That’s exactly why we built it.
Easy to use and great payment terms
Easy to use, finds most of the flights you need, excellent payment terms! Very happy with this app!
20 January 2026
Unprompted review
Reply from Vuelo
Thanks so much for the lovely feedback.
We’re really glad to hear you’re enjoying how easy the app is to use and the payment options available.
It means a lot to us that Vuelo is helping make booking flights simpler and more flexible 💜
Well I heard about vuelvo through…
Well I heard about vuelvo through instagram and that it is one of the best form to paying method I’ve used so far. I be booked a flight from London to Guatemala and took me a few seconds to get it sorted. Definitely the best app.
20 January 2026
Unprompted review
Reply from Vuelo
Thanks so much for sharing this, Cavin! 💜
We’re really glad you discovered Vuelo and that booking your flight was quick and easy. Hearing that it only took a few seconds to get sorted is exactly what we aim for.
Reliable and easy to use
Reliable and easy to use.
I had to create a one time card to pay for hotel on a different site and it was very easy and not time consuming . Exactly what i needed!
19 January 2026
Unprompted review
Reply from Vuelo
Thank you for your lovely review 💜
We are really pleased to hear that you found Vuelo reliable and easy to use, and that creating a one time card for your hotel booking was quick and straightforward. Making payments simple and stress free is exactly what we aim for, so it means a lot to know it worked just as you needed.
Thank you again for choosing Vuelo and we look forward to supporting you again in the future ✈️
I had smooth transaction with vuelo
I had smooth transaction with vuelo. It was straightforward and its easy to use the app.
18 January 2026
Unprompted review
Reply from Vuelo
Thank you so much for your lovely review💜
We are really pleased to hear that your experience with Vuelo was smooth and that you found the app easy to use. Making things simple and straightforward for our customers is exactly what we aim for, so your feedback truly means a lot to us.
Thank you again for choosing Vuelo and we look forward to supporting you again in the future ✈️
Very easy to use and lovely experience
Very easy to use and lovely experience
16 January 2026
Unprompted review
Reply from Vuelo
Thanks so much for the lovely feedback.
We’re really happy to hear you found Vuelo easy to use and had a great experience 💜
Great credit company easy to apply and…
Great credit company easy to apply and easy to use no hidden fees all very simple
15 January 2026
Unprompted review
Reply from Vuelo
Thanks for the great review!
We’re glad you found the application simple and everything clear with no hidden fees and that’s exactly what we aim for 😊
Once you follow the step by step…
Once you follow the step by step instructions you are good to go
15 January 2026
Unprompted review
Reply from Vuelo
Thanks for your feedback!
We’re glad the step-by-step process made things easy and smooth for you.
If you ever need help, we’re just a message away 💜
Very good experience
Very good experience
One time card was the best you can use any company but the app is a little confused they need sort the app out.
Thank you
14 January 2026
Unprompted review
Reply from Vuelo
Thanks so much for the great review — we’re really happy to hear you enjoyed using the one-time card 💜
We also appreciate the honest feedback about the app. Improving clarity and usability is something we’re actively working on, and comments like yours genuinely help us make it better.
Excellent and simple process
Excellent and simple process, easily managed to book, would definitely recommend
13 January 2026
Unprompted review
Reply from Vuelo
Thanks so much for the kind words!
We’re really glad you found the process simple and easy to manage.
Your recommendation means a lot to us 💜
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