getsoftwaredeals.com Reviews 174

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the purchase, setup, and installation of software to be very easy and straightforward, often praising the clear, step-by-step instructions provided. Reviewers frequently highlighted the quick response times and helpfulness of the support team when issues arose, with some receiving solutions within minutes. The product itself was often described as working as advertised, with many expressing satisfaction with the activation and functionality of their software. However, some people were dissatisfied with the product, experiencing issues such as invalid product keys, software deactivation over time, or receiving incorrect versions that lacked advertised features. A number of customers also reported problems with the website, including redemption links being blocked by antivirus software or pages not opening. Additionally, some reviewers mentioned a lack of response to emails and non-functional chat support, leading to frustration when seeking assistance.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reporting issues such as invalid product keys,... See more

Website

Customers had negative experiences with the website, with many reporting that links provided were blocked or... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the process from purchase to... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising outstanding... See more

Customer communications

Consumers find contact to be ambiguous, with many reporting difficulties reaching support through various... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently purchased a Microsoft package (bargain) via Groupon however i kept running into issues when entering the product key online and via phone. I emailed this company ‘Get Software Deals’ as adv... See more

Rated 4 out of 5 stars

The information was emailed clearly and quickly. When I had an issue (which was of my own making), I sent a message in the "contact us" page and got a reply and solution quickly - good service.

Rated 5 out of 5 stars

I brought Office from this company via Groupon UK. When I originally downloaded, either I didn’t complete the task correctly, or something went wrong during the download. It was 4 weeks before I rea... See more

Rated 5 out of 5 stars

I bought Microsoft Office 2024 months ago and finally got around activating it, but it failed activation. Reach out to customer service for a valid key and got a response from them with a working key.... See more



Contact info

3.3

Average

TrustScore 3.5 out of 5

174 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A bit hectic, but not unbearable.

After multiple attempts in activating my Microsoft office purchase, The final provided key worked (with a removal & re-install).
Through it all, my emails were were responded to in relative short order, and never rudely.

29 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent deal

As an elderly customer, I was delighted that the installation process was very easy and user friendly. I was also extremely happy with the price. Great deal, thanks.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this Company

Do not buy from this Company even though I have not been able to install the software I purchased and the activation key is still intact they refuse to refund saying it has been redeemed. Customer service very abrupt and totally unprofessional Microsoft blocked installation as this was not a genuine licence. This Company advised I should uninstall Microsoft 365 basic install Office Professional 24 plus reinstall 365 and everything will work not so Microsoft say this is not possible

You will not get a refund from this Company in the end I told them to keep the money as this is obviously what they wanted

stay well clear

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Great value -easy to install!

I purchased this for my Mac - email link came quickly with simple 3 step instructions- which even a fool like me didn’t manage to mess up. I was so impressed I purchased another one for my desktop Mac. Highly recommended.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from this company

DO NOT buy from this company. They send the email quickly so they can claim they have provided the service. They refuse to cancel even within minutes of the purchase! SCAM!!! Groupon shouldn't be promoting this business!!!

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Successful download Groupon Microsoft Office

I tried to install this through my Microsoft browser and it wouldn’t let me and gave error message that it was a scam website I then went into the site through google and everything loaded fine. It would appear that Microsoft have blocked access to the software deals account that the code is downloaded from.

26 April 2025
Unprompted review
Rated 1 out of 5 stars

Don't trust this shady company

You buy 'Microsoft Office' for £15 from Groupon and then they send you this dodgy looking email to 'download the licence'... If this was genuine there would be a code surely? I'm really not happy with this experience and reading all the other reviews it seems other users have had bad experiences too. Now trying to get a refund as I'm not happy to download random .pkg files onto my mac :( This could be a phishing attempt.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

Good old fashion service at Groupon

I was not able to install the Office software from Groupon@getsoftwaredesls. There were technical issues issues at the Microsoft end. Microsoft was unable to help. So I turned to Groupon. They cheerfully and promptly replied me and within 2 days everything was installed and running. No problems, no delays, no fuss. Thanks to David at Groupon.

23 April 2025
Unprompted review
Rated 1 out of 5 stars

This is very much a scam

This is very much a scam. Do not buy this Groupon. The product key suddenly stopped working and the "customer service" not only wouldn't solve the problem, they were horrifically I professional. I am shocked that groupon allows this type of scammer take advantage of its customers.

17 April 2025
Unprompted review
Rated 4 out of 5 stars

Some mixed reviews here but…

Some mixed reviews here, but my experience has been pretty good. I did have an issue but my email on the topic was responded to same day and the problem fixed also same day along including one very prompt response to a supplementary question. So right now I have no problems and am happy with the product and service provided.

13 April 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT PURCHASE THIS FROM GROUPON

DO NOT PURCHASE THIS FROM GROUPON: clearly not a genuine product or legitimate company. I purchased on Groupon after my subscription ended (from Microsoft) and after inputting the provided purchase codes I have heard nothing. Groupon will not refund me as the seller has said I am using the software. I have not received any communication from company so not sure how that figures. SCAM and I hope nobody else buys from this bogus company.

11 April 2025
Unprompted review

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