I had a great experience working with Jack from Rent Check. He was patient, fun to deal with, and always very quick to respond to my messages. He made the whole process much easier and less stressful... See more
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See what reviewers are saying
My experience with RentCheck has been very positive. The platform makes inspections much easier to manage. I would especially like to recognize the Human Agents team, specially Tanajah, who has been... See more
I would stay away. The software is okay, but it doesn't integrate well with Appfolio. The real reason for the 1-star review, though, is their cancellation policy. Apparently, they require 30 days' not... See more
Rentcheck has made managing my move ins and move outs SO much more uniform and transparent! The inspection features they provide are much more detailed and usable than the AppFolio included inspectio... See more
Company replied
Company details
Written by the company
Property management solution that helps property managers save time on inspections with resident-led inspections and time-efficient internal inspection processes.
Contact info
1582 Magazine Street, 70130, New Orleans, United States
- (504) 370-3920
- hello@getrentcheck.com
- getrentcheck.com
4.2
Great
159 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick response and solution to issue!
11 June 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Christine!
RentCheck is easy to use
RentCheck is easy to use. Anytime assistance is required, they are fast to respond!
29 May 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Tina! We aim to provide an intuitive inspection process for all RentCheck users.
They have very quick customer service…
They have very quick customer service response times and work on improving the application based off your recommendations
15 May 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Sam! User feedback is a driving force behind our product's releases, improvements and upgrades. Keep the feedback coming!
Quick response and resolution
5 May 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing!
Reply from RentCheck
Thanks so much for sharing, Pearly!
Quick and easy
The staff that helped me, Thomas, was quick to answer and thorough in explanation. He also gave me a link that I can look into with further information. Very happy with my experience.
2 May 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Kristen!
RentCheck is by far the best service in…
RentCheck is by far the best service in the industry for protecting our tenants and owners. The customer service is second to none and they always go above and beyond to help with any questions we might ever have.
1 May 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Jennifer! We're looking forward to helping you level up your inspection process.
Quick Response and very friendly.
1 May 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Lauren!
The customer service is exceptional
The customer service is exceptional! I have had a bazillion questions as I learn the system and they are always so helpful, quick to respond and fix my mess ups!
30 April 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Jen! We're always happy to help.
all 5 stars!
Jack was able to share knowledge, empathy for the situation, AND a solution to the issue we were experiencing even though the issue was internal - client side.
26 March 2024
Unprompted review
Reply from RentCheck
Thank you so much for sharing, Samantha! Your review actually highlights a few of our core values that guide our work here at RentCheck.
Fast Responses!
Team always answers quickly and is able to solve my problems - Jack is the GOAT
18 March 2024
Unprompted review
Reply from RentCheck
Thank you so much for sharing, Stephanie! And, we agree that Jack is a star!
I reached out to Rent Check and they…
I reached out to Rent Check and they handled my question immediately and remedied it right away. The app is easy to use and has lots of great features.
7 March 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Jeanette! Helping fast is just as important to us as helping effectively.
Fast and helpful response to questions
Fast and helpful response to questions. Thank you.
4 March 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Jeffrey!
Always a quick and helpful response!
Always a quick and helpful response!
1 March 2024
Unprompted review
Reply from RentCheck
Thank you so much for sharing!
I had a problem and Thomas took care of…
I had a problem and Thomas took care of it really quick thank you
29 February 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Cynthia!
Jack Stallard was very informative and…
Jack Stallard was very informative and helped me understand RentCheck fully.
23 February 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Bree! Glad to hear your onboarding was a success and that Jack was so helpful.
Great service!
Great service! Software is awesome, and the staff is friendly, helpful, and professional! Thanks!
22 February 2024
Unprompted review
Reply from RentCheck
Thank you so much for sharing! 😍
The RentCheck staff response is quick!
The RentCheck staff response is near-instantaneous. They're always friendly, helpful, and knowledgable. Excellent experience each time!
21 February 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Glenn! We do our best to give the highest quality service as quickly as we can.
Awesome service always.
21 February 2024
Unprompted review
Reply from RentCheck
Thanks so much for sharing, Angie!
Excellent costumer service.
20 February 2024
Unprompted review
Reply from RentCheck
Thank you so much for sharing, Itzel!
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