I have never had life insurance before but wanted to make sure that my son would have something to pay for my funeral and give him a small buffer when the time comes. Rhia talked me through all the op... See more
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Rendel Meneses was an absolute superstar. He made the whole process very simple an easy to understand. He answered all the questions for me an the whole time he was a delight to talk to. Excellent c... See more
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I had such an exceptional experience with Keah, when purchasing life insurance. Initially, I was entirely unaware of what insurance cover I would require - but felt entirely at ease when Keah was expl... See more
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I recently had the pleasure of speaking with Ben Moss to go through my life insurance options, and I couldn’t be more grateful for his help. He took the time to clearly explain everything, an... See more
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Company details
Written by the company
GetProtected offers tailored life insurance designed to safeguard your family’s future. Providing financial security through flexible term cover, it ensures peace of mind when it matters most. Simple, trusted protection for life's uncertainties — your loved ones, always protected.
Contact info
United Kingdom
- getprotected.co.uk
4.8
Excellent
572 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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⭐ 1/5
⭐ 1/5 — ABSOLUTELY RELENTLESS. AVOID GIVING THEM YOUR DETAILS.
I seriously regret ever sharing my phone number with this company. For MONTHS my phone has been ringing every single day — minimum twice a day, and some days 4–5 times from different people and different numbers.
I have explained OVER AND OVER AGAIN that I am NOT interested and that I already have insurance. Every time I’m told, “We’ll remove your number from the system.” Then BOOM — another call 10 minutes later. 🤦♂️
I block one number and they simply call from another. I am trying to run a business and work, and I genuinely do not have time to keep answering the same unwanted sales calls and repeating myself 100 times.
At this point, after repeatedly telling them to stop contacting me and months of constant calls, it feels like harassment. “Remove my number” apparently means absolutely nothing.
My advice: THINK VERY CAREFULLY before giving this company your phone number or personal details unless you want to risk dealing with the same nightmare of constant calls that I have been dealing with every single day.
Enough is enough. STOP CALLING ME.
23 September 2026
Unprompted review
Reply from GetProtected
Dear Ozan,
Thank you for bringing this matter to our attention. We take this concern seriously and can confirm it has been escalated internally, where our compliance team may be in touch with you directly.
If you would like to speak to somebody urgently, please contact our Compliance Manager, Michael Cullen, directly at m.cullen@smartercover.co.uk.
Thank you again for taking the time to raise this with us.
Kind regards,
Michael Cullen
Compliance Manager
m.cullen@smartercover.co.uk
I had a brilliant customer service…
I had a brilliant customer service experience with Reon Williams, aka the one and only “Oliver Twist”.
Reon was extremely helpful, friendly, and professional, but what really stood out was his lively personality and ability to make the experience enjoyable.I gave him the funniest customer service experience of his life. I honestly wasn’t sure whether I was dealing with customer service or a comedy show.
Someone needs to give this man a raise and a promotion immediately. If making customers happy and laughing is part of the job description, Reon deserves Employee of the Year ⭐️
Excellent service, great personality, and plenty of laughs. Thank you, Reon you made my day.
18 September 2026
Reply from GetProtected
Thank you, Oladayo, for such a wonderfully written review, we'll be sure to pass your kind words on to Reon. It's brilliant to hear the call was both helpful and genuinely enjoyable. Depending on the options selected, your policy may also allow you to request a cover increase after certain qualifying life events, so it's worth checking this alongside your policy documents. And if you know a friend or family member who might benefit from cover like yours, we're always glad to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for making us smile, and for choosing us.
Great staff
Great staff Tristan and Ishmal were really helpful explaining everything and offering advice.
17 September 2026
Reply from GetProtected
Thank you, Suzanne, for your kind review, we'll make sure Tristan and Ishmal hear how much their help was appreciated. It's great that everything was explained clearly along with some useful advice. You're also able to nominate beneficiaries on your policy and update these later if your circumstances change, so it's worth checking this when you review your documents. Should you refer a friend or family member who takes out a policy, we're happy to thank you with a voucher once the qualifying period has passed. Thank you for your business.
This is for Reon (oliver)
This is for Reon (oliver)
My husband and i just had the pleasure of speaking with Reon a.k.a (Our Oliver) and I can't express enough how truly exceptional he is! He is not only incredibly patient but also radiates warmth and friendliness. His expertise shines through in everything he does and I believe he absolutely deserves a raise for his outstanding contributions. Reon went above and beyond to assist me, making the entire experience not only helpful but genuinely delightful. Thank you, Reon, for being such a remarkable human.
Oladayo & Rebecca.
17 September 2026
Unprompted review
Reply from GetProtected
Thank you, Bukunola, for such a heartfelt review, we'll be sure to let Reon know how much he's appreciated by you and your husband. It's wonderful to hear the call felt both helpful and delightful throughout. Your policy also gives you access to Square Health Digital Health Services, where you can view and book a range of health and medical services through the app, and some services may carry a small charge. And if you know a friend or family member who might benefit from similar cover, we like to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for choosing us.
Excellent customer service with a lot…
Excellent customer service with a lot of detail to make you understand full what you signing up to. I wasn’t going to fully get a policy but after listening to the agent I choose to get a policy due to the detailed explanation.
17 September 2026
Reply from GetProtected
Thank you, Romz, for your thoughtful review. It's great to hear the detail in how everything was explained made the difference in understanding what you were signing up to, that's exactly the kind of clarity we aim for. Please do check through your policy documents to make sure everything is accurate and meets your needs, and get in touch if anything needs updating. We're also always glad to say thank you with a voucher to anyone who refers a friend or family member who takes out a policy, once the qualifying period has passed. Thank you for your business.
My experience so far so good.
17 September 2026
Reply from GetProtected
Thank you for your review, we're glad things are going well so far. Do take a moment to check through your policy documents to make sure everything is accurate and suits your needs, and let us know if anything needs updating. And if you know a friend or family member who might benefit from similar cover, we're always glad to say thank you with a voucher once they've taken out a policy and the qualifying period has passed. Thank you for choosing us.
The adviser made the process easy to…
The adviser made the process easy to understand
15 September 2026
Reply from GetProtected
Thank you, Moses, for your review. We're pleased the adviser made everything easy to understand throughout the process. Depending on the options selected, your policy may also allow you to request a cover increase after certain qualifying life events, worth checking this alongside your policy documents. Should you refer someone close to you who later takes out a policy, we're happy to thank you with a voucher once the qualifying period has passed. Thank you for your business.
Reply from GetProtected
Thank you, Ehichioya, for your review. We're glad things have been good so far. It's worth checking through your policy documents to make sure everything is accurate and meets your needs, and letting us know if anything needs updating. We're also always glad to say thank you with a voucher to anyone who refers a friend or family member who takes out a policy, once the qualifying period has passed. Thank you for choosing us.
Sergey was lovely
Sergey was lovely, helped me with my life insurance and advised me on which worked best for me and my family. Process was very easy and now i have peace of mind.
9 September 2026
Reply from GetProtected
Thank you, Emma, for such a lovely review. We're delighted Sergey took the time to talk through your options and find the right cover for you and your family. Your policy also allows you to nominate a beneficiary and update this at any time, so you can be confident it is set up the way you intend. If you refer a friend or family member who takes out a policy, we say thank you with vouchers once their qualifying period is complete. It's a good idea to check your policy documents periodically, including your nominated beneficiary, to make sure everything is accurate, and do let us know if anything needs updating. Thank you again for choosing us to protect your family.
The Get Protected Team
I had an agent called Leon Clarke he…
I had an agent called Leon Clarke he was very helpful and easy to talk to, he talked me through everything and explained something when I didn’t understand, I couldn’t have asked for a better agent friendly, kind, caring, would defo recommend 😊
10 September 2026
Reply from GetProtected
Thank you, Rachel, for such a warm review, we're delighted Leon made things so clear and easy for you. Your Life Insurance policy also includes terminal illness cover, so the cover amount may be paid early where the policy definition is met. If you refer a friend or family member who takes out a policy, we say thank you with vouchers once their qualifying period is complete. It's always worth checking your policy documents periodically to make sure everything's accurate, and do let us know if anything needs updating. Thank you again for your business.
The Get Protected Team
Reply from GetProtected
Thank you, GC, for taking the time to leave a review. We're really pleased to hear Cher explained everything so clearly for you. As a Get Protected customer, your policy also gives you access to Square Health's digital health services, which can be a useful additional resource alongside your cover. If you refer a friend or family member who goes on to take out a policy, we say thank you with vouchers once their qualifying period is complete. It's also worth taking a moment to check your policy documents to make sure everything on file is accurate, and let us know if anything needs updating. Thank you again for your business.
The Get Protected Team
Explained everything and helped me…
Explained everything and helped me choose the right plan for myself . Excellent services that put my mind at ease 👌 I highly recommend GetProtected .
24 August 2026
Reply from GetProtected
Thank you, Amanda, for your lovely review. We're delighted our team took the time to explain everything and helped you choose the right plan, and that it put your mind at ease. Your policy also gives you access to Square Health Digital Health Services, where you can view and book a range of health and medical services through the app, some services may carry a small charge. It's worth checking through your policy documents to make sure everything is accurate and meets your needs, and letting us know if anything needs updating. If you refer a friend or family member who takes out a policy with us, we're always glad to say thank you with vouchers after the qualifying period. Thank you for choosing Get Protected.
Its was am amazing conversation and…
Its was am amazing conversation and everything went really fine.. very impressive
28 August 2026
Reply from GetProtected
Thank you, Maudlin, for your review. We're really pleased the conversation went so well and left such a good impression. Depending on the options on your policy, you may also be able to request a cover increase without further medical information after certain life events, subject to eligibility and limits. It's worth checking through your policy documents to make sure everything is accurate and meets your needs, and letting us know if anything needs updating. If you refer a friend or family member who takes out a policy with us, we're always glad to say thank you with vouchers after the qualifying period. Thank you for your business.
Communication is a big problem
Communication is a big problem. Their customer service number 08005200103 Open from 8am-5pm option 2, NEVER GETS ANSWERED. It's very disappointing as I need to get my copy of my policy from them. Is there a number that actually works?
3 September 2026
Unprompted review
Reply from GetProtected
Thank you for letting us know about this. I have passed your comments to our internal compliance team for review, and a member of the team may be in touch with you for further information. If you would like to discuss this urgently, please contact me directly at m.cullen@smartercover.co.uk. Thank you again for getting in touch.
Michael Cullen
Compliance Manager
The customer service guy
The customer service guy, Leo was excellent in explaining and answering my concern
3 September 2026
Reply from GetProtected
Thank you, Miss Daniel, for your review. We're glad Leo was able to explain things clearly and put your concern to rest. Your policy is also protected by the Financial Services Compensation Scheme, which may cover up to 100% of a valid claim if we were ever unable to meet our obligations. It's worth checking through your policy documents to make sure everything is accurate and meets your needs, and letting us know if anything needs updating. If you refer a friend or family member who takes out a policy with us, we're always glad to say thank you with vouchers after the qualifying period. Thank you for your business.
Get protected realy good i want…
Get protected realy good i want everyone go with life insurance thanks
16 July 2026
Reply from GetProtected
Thank you for taking the time to leave us a review, Surender. We are glad you are happy with the cover you have arranged. Your Life Insurance includes terminal illness cover, where the policy definition is met, alongside the main cover itself. When your policy documents arrive, please read through them to make sure everything is accurate and meets your needs, and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we send vouchers as a thank you once the qualifying period has passed. Thank you for choosing Get Protected.
Great customer service
Great customer service, no hard sell
I have has calls from 2 people from this company both conducted themselves in a professional manner throughout cannot fault them at all
20 August 2026
Reply from GetProtected
Thank you for such a considered review, Audrey. Conducting every conversation professionally and without a hard sell is exactly what we ask of our team. Your policy also gives you access to Square Health Digital Health Services, where you can view and book a range of health and medical services through the app, and some services may carry a small charge. Please do check your policy documents when they arrive so you are happy everything is accurate and meets your needs, and let us know if anything needs changing. If you recommend us to a friend or family member and they take out a policy, we issue vouchers as a thank you after the qualifying period. Thank you for choosing Get Protected.
Rendel Meneses was an absolute…
Rendel Meneses was an absolute superstar. He made the whole process very simple an easy to understand. He answered all the questions for me an the whole time he was a delight to talk to. Excellent customer services an a proper asset to your company. Nothing was too much trouble for him an I felt like I could of spent hours just chatting with him. It's not often these days you can actually get another person on the other end of the phone as everything is either automated or done via email. Well done can't praise you any higher God bless an thank you.
27 August 2026
Reply from GetProtected
Thank you for taking the time to write such a warm review, Lesley. We will make sure Rendel hears every word of it, as making the process simple and taking the time to answer each question is exactly what we ask of our team. Depending on your circumstances, you may also be able to ask us to increase your cover after certain life events without further medical information, subject to eligibility and the policy limits. When your policy documents arrive, please check everything is accurate and meets your needs and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we send vouchers as a thank you once the qualifying period has passed. Thank you for choosing Get Protected.
Reply from GetProtected
Thank you for your review, Stanley. It is good to know the service met your expectations. Your policy is protected by the Financial Services Compensation Scheme, subject to its eligibility and compensation rules. Please do look through your policy documents when they arrive to make sure the details are accurate and meet your needs, and get in touch if anything needs changing. If a friend or family member takes out a policy after you refer them, we issue vouchers as a thank you after the qualifying period. Thank you for choosing Get Protected.
The entire process wash smooth and user…
The entire process wash smooth and user friendly.
27 August 2026
Reply from GetProtected
Thank you for your feedback. A smooth and straightforward process is exactly what we aim for, so it is helpful to know that is how it felt. Your policy also gives you access to Square Health Digital Health Services, where you can view and book a range of health and medical services through the app, and some services may carry a small charge. When your policy documents arrive, please check everything is accurate and meets your needs and contact us if anything needs updating. If you refer a friend or family member and they take out a policy, we send vouchers as a thank you once the qualifying period has passed. Thank you for choosing Get Protected.
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