GetmsOffice UK Reviews 674

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Joe answered my pre-order questions...I needed to know if there wld be support offered if I had questions re: Word--formatting, etc. No help is available via Microsoft directly, so Joe's info convince... See more

Rated 1 out of 5 stars

A typical SCAM site. I ordered MS Publisher 2021 but they sent me MS Office Pro Plus 2021 and claimed that they ran out of Publisher licenses so they upgraded me free of charge. I know by 1st hand exp... See more

Rated 5 out of 5 stars

I contacted Getsmoffice today and was delighted to be helped by John Zarandin. He was fantastic and solved my problems when I told him I had "lost" Office. John with my permission, took control of my... See more

Rated 5 out of 5 stars

Bought Microsoft Office 2016 through Getmsoffice UK. That was the easy bit... Due to Microsoft's unbelievably bad customer service, it took three days to finally get it working on my machine. Thanks t... See more

3.4

Average

TrustScore 3.5 out of 5

674 reviews

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Rated 5 out of 5 stars

I was assisted by Carl and he was able…

I was assisted by Carl and he was able to answered all my queries fast without having to put me on wait. And the swift supports is what makes me decided to go ahead and purchase the MS Outlook from the site instead!! Rgds David Lam

18 July 2022
Unprompted review
Rated 5 out of 5 stars

First time install MS office

This is the first time I purchased laptop without MS office installed, at first feel a bit helpless, but thank God with the guides from your service support, I can installed the office successfully. Many thanks

5 June 2022
Unprompted review
Rated 5 out of 5 stars

This was the best help I have ever got

This was the best help I have ever got. I was completely baffled during this download. If not for Anna I would have fallen apart. And I was so happy that she was available by coming to the computer and taking over and getting me through this nightmare. Thank you very much for having her on board with your company. You have a customer for life.
Richard thank's you much.

7 May 2022
Unprompted review
Rated 5 out of 5 stars

Top quality services

I have a new iMac of OS12.2.1. I ordered and paid HKD575 for a wrong version of Ms Office 2011 software. I installed it and before I used my security key code, I just noticed that the software won't be compatible to my iMac; Immediately I contacted your office and chatted with Anne who, after having listened my story, took prompt and necessary actions and get my problem solved. She also suggested me to get a newer Ms Office 2019 or 2021 version. Her customer-oriented service attitude was very impressive. So I must say, GetmsOffice, you have a fantastic Top Quality Service staff. Anne, you deserve a "Thumb UP".

27 March 2022
Unprompted review
Rated 5 out of 5 stars

I was having a lot of trouble figuring…

I was having a lot of trouble figuring out how to install Word 2019 on my new computer. Joe (a technician) jumped in and asked a couple of questions and had it done in minutes. It was such a relief. I used to be a LAN Administrator but that was years ago and have not don't that sort of work in a long time. Joe's help was wonderful. Thank you so much!

17 March 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Technical Support

Can't say enough about the support I received from Jesus and Joe in getting my Word downloaded. Jesus did a great job in helping me purchase the program. Joe was exceptional in walking me through the downloading process. His patience and competence helped me (an older person) get everything downloaded and set. Thanks for all of your help.

23 February 2022
Unprompted review
Rated 1 out of 5 stars

Be wary

Be wary. I ordered Office home & student and they sent me Office Business Pro, When I contacted them they told me I had been "upgraded". I felt duped and wasn't happy about it. When I asked for a refund he tried to convince me to accept it but at this point, I didn't feel comfortable buying from them. I made it clear I wanted a refund as it wasn't what I ordered. Thank god, I was one of the lucky ones judging by these reviews. So it's obvious they are selling multi activation keys at top prices, If they were upfront about it and charged less I could accept that but it's the misleading customers in this underhand way that I don't like. And if they are a sister company of Microsoft - does that mean MS are aware the same product keys are been sold to multi people??

18 February 2022
Unprompted review
Rated 5 out of 5 stars

Anne was absolutely fabulous

Anne was absolutely fabulous, what a response! What would have taken me so much time to do, she did in a few minutes! Can't sing her praises enough! I'll absolutely be recommending everyone to your company! Thank you so much.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Anne is great

Anne is great, response fast solution to my problem with my new product. Lucky to meet with such a lovely service.

Thank you Anne.

6 February 2022
Unprompted review

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