Callum’s support has been amazing. This has been ongoing for over a month or so around receiving proper tax invoices for my Moshy weight loss program purchases. This has been super important for me as... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hello Team, A quick shout-out to express my appreciation for the continuing great service provided by Mosh. This past weekend - weekend mind you, Marvin BAJA came back to me having solved a prescript... See more
Company replied
I have a holiday that will take me away from my home for around 6 weeks. I wanted to keep my treatment going forward without interruption. This ment I need to order multiple pens to cover this period... See more
Company replied
Mosh has been amazing journey for me they are easy to contact during business hours and are always there to help. The Drs are easily accessible and im so happy with my results it has exceeded my expec... See more
Company replied
Company details
Written by the company
Australia's first end-to-end, entirely digital healthcare platform for prescribing and delivering medicines direct to consumers (partnering with doctors, nurses and pharmacists)
Contact info
Level 2, 25 Cooper Street, 2010, Surry Hills, Australia
- hello@getmosh.com
- getmosh.com.au
4.6
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Callum Daley is very helpful responsive…
Callum Daley is very helpful responsive and accommodating very excellent customer service.
13 August 2026
Unprompted review
Reply from Mosh
Hi HP, thank you very much for this review, we really appreciate it, and its fantastic to see Callum was able to provide helpful & excellent service. Thats what its all about. Thanks again, Alex - Mosh team
A Happy Customer
The personal interaction by the company personnel.
Including health and weight checks.
The timely delivery of the medication.
Prompt replies to inquiries.
An overall good experience and outcome.
12 August 2026
Unprompted review
Reply from Mosh
Hi Laurie, thank you so much for taking the time to leave this review, we really appreciate it, your feedback means a lot, and we'll do our best to keep standards high. Thanks again, Alex - Mosh team
Excellent customer care and service
Excellent customer care and service. Marvin took time to understand my issue and resolved it in a very timely and professional manner.
11 August 2026
Unprompted review
Reply from Mosh
Hi Sadeck, thank you very much for taking the time to leave this review, we really appreciate it, and I'll make sure Marvin see's this feedback too. Thanks again, Alex - Mosh team
Reply from Mosh
Hi James, thank you very much for taking the time to leave this review, we really appreciate it. Thanks again, Alex - Mosh team
Great Customer Service
Hi There
just some feed back on Darlene Malang.
she is a star and so helpful and informative.
what an asset she is to your organization.
thanks Pino Alessi
11 August 2026
Unprompted review
Reply from Mosh
Hi Pino, thank you so much for this amazing review, and feedback on Darlene. We think she is great and its awesome to see you agree. Thanks again, Alex - Mosh team
Very friendly service and easy to renew…
Very friendly service and easy to renew subscription.
20 July 2026
Unprompted review
Reply from Mosh
Hi Matthew, thanks so much for this fantastic review, we really appreciate your feedback, and will do our best to keep standards high. Thanks again, Alex - Mosh team
Always so helpful
Always so helpful, they go above and beyond and very prompt with their replies
6 August 2026
Unprompted review
Reply from Mosh
Thank you so much for this awesome review, we really appreciate it, and will do our best to continue being helpful and prompt. Thanks again, Alex - Mosh team
Darlene made the delivery happen .
Darlene made the delivery happen .. trouble shot and got it to a temporary address before I head overseas .
6 August 2026
Unprompted review
Reply from Mosh
Thank you so much for this fantastic review, we think Darlene is great and its nice to see she was able to help. Thanks again, Alex - Mosh team
Sol is amazing!
Sol is amazing!! Responded quickly and sorted my issue ever quicker. Made it a very simple and easy process. Really appreciate the prompt assistance provided. Wonderful staff make for a successful business and Sol is making that happen!
6 August 2026
Unprompted review
Reply from Mosh
Hi AB, thank you very much for this review. We really appreciate the feedback, and definitely agree Sol is amazing. I'll make sure they see this feedback. Thanks again, Alex - Mosh team
Great customer service from Dennis…
Great customer service from Dennis Briones... I couldn't ask for a better customer service agent. He's a credit to the company.
6 August 2026
Unprompted review
Reply from Mosh
Hi Ken, thanks a lot for taking the time to leave this review, and awesome feedback for Dennis. I'll make he see's this, totally agree with you. Thanks again, Alex - Mosh team
Really prompt and friendly manner
6 August 2026
Unprompted review
Reply from Mosh
Hi Chris, thanks so much for this awesome review. We really appreciate it! Thanks again, Alex - Mosh team
Great customer service !
Very pleased with the service I received. Dianne was fast to answer, polite and very helpful. A very positive experience.
5 August 2026
Unprompted review
Reply from Mosh
Hi Brad, thank you so much for this review, we really appreciate it. Its awesome to see Dianne was fast and helpful, thats what its all about. We'll do our best to keep delivering for you. Thanks again, Alex - Mosh team
Brian has been fantastic at resolving…
Brian has been fantastic at resolving my issue promptly, he has asked all the right questions and has kept me informed every step of the way.
He has a very professional manner that’s getting harder to find these days.
3 August 2026
Unprompted review
Reply from Mosh
Hi Jason, thank you very much for this review. We think Brian is awesome and its great to see you agree. I'll make sure he see's this feedback. Thanks again, Alex - Mosh team
Simply an easy process.
2 August 2026
Reply from Mosh
Hi Peter, thank you very much for taking the time to leave this review, we really appreciate it. Thanks again, Alex - Mosh team
Herman was quick and efficient with my…
Herman was quick and efficient with my request, thanks team!
3 August 2026
Unprompted review
Reply from Mosh
Hi Zach, thank you very much for taking the time to leave this review, we really appreciate it. Thanks again, Alex - Mosh team
Super quick attention on the chat and…
Super quick attention on the chat and my issue was resolved in a matter of minutes.
3 August 2026
Unprompted review
Reply from Mosh
Hi TM, thank you very much for taking the time to leave this review, it is fantastic to see the team were able to help quickly, thats what its all about. Thanks again, Alex - Mosh team
Hello Team: MOSH demonstrates flexibiity and customer service.
Hello Team,
A quick shout-out to express my appreciation for the continuing great service provided by Mosh. This past weekend - weekend mind you, Marvin BAJA came back to me having solved a prescription delivery request change in view of my overeass travel committments in the very near future. Marvin got his head around my concerns and came up with the solution in quick time and in an affable and efficient manner. Cheeers, Neil
1 August 2026
Unprompted review
Reply from Mosh
Hi Neil, thanks so much for this amazing review. We really appreciate the feedback, and I'll make sure Marvin also see's this. Thanks again, Alex - Mosh team
Juan was extremely helpful and…
Juan was extremely helpful and fulfilled my request quickly and accurately.
19 July 2026
Unprompted review
Reply from Mosh
Hi Zach, thank you very much for this awesome review. It is great to see that Juan was helpful and quick, thats what its all about. Thanks again, Alex - Mosh team
Reply from Mosh
Hi PK, thank you very much for this great review, we really appreciate the nice words, and will do our best to keep these standards high. Thanks again, Alex - Mosh team
Alexander is top notch at Mosh
Alexander has made and continues to be very helpful and really on the ball with my queries and questions. He noticed a problem in my account, I had 2 accounts with Mosh, he fixed it, was able to connect me with my doctor within the hour, and goes out of his way to follow up with customers. An asset and a credit to Mosh.
30 July 2026
Unprompted review
Reply from Mosh
Hi Traci, thank you very much for taking the time to leave this review. We think Alexander is fantastic, and its wonderful to see you agree. Thanks again, we really appreciate it. Mosh team :)
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