Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonu... See more
Company replied
Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2... See more
Company replied
An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all don... See more
Company replied
Company details
Written by the company
Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.
Contact info
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
- 020 3695 2463
- hello@getlaidbeds.co.uk
- getlaidbeds.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Excellent customer service
Great customer service. Needed to arrange a change to my order - Spencer and Lewis made it very easy to do this by communicating clearly with me, letting me know the options and facilitating the change. Really looking forward to seeing the end result. Thanks to all.
10 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Tessa,
Thank you for this lovely review we cannot wait for you to get your order too!
Chris
Getlaid bed assembly
Adam and Sean were friendly, efficient and did a great job, with good communication in advance
10 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Joe,
Thank you for this feedback the guys are brilliant!
Chris
Sean and Adam were friendly, professional guys
Sean and Adam were friendly guys, delivered and assembled the bed very quickly and carefully. Very pleased with the service
10 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Majid,
The guys are a real credit so thank you for this review!
Chris
Amazing company and product
Great service from a outstanding company
I dealt with Chris Brown from the moment I received the samples all the way through to the bed arriving.
The bed arrived earlier than estimated and handled with care by FEDEX. No quality issues whatsoever (I am very attentive to this)
The bed was very easy to assemble. I note a few people suggest otherwise but in my opinion that’s just complete incompetency to basic DIY. Parts are labeled and there is a manual.
I will definitely be buying the rest of my beds from this company. Everything is well thought out and designed.
I have full confidence that should there be any problems Chris and the team would give their full support.
10 July 2026
Unprompted review
Reply from Get Laid Beds
Hello David,
It really was my pleasure! I am glad to see the the rest of the journey went so smoothly!
If you do need anything further we will be here!
Chris
Love my new bed
Love my new bed, expertly assembled by the lovely Adam and Sean! Great customer service and a great product. Can highly recommend.
9 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Bea,
The guys do a fantastic job so thank you for leaving such a kind review.
Chris
Amazing team
Amazing team came out yesterday morning! Friendly, quick and on time, 100% recommendation
9 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Sam,
Thank you for taking the time to leave this review!
Please do recommend us it really helps!
Chris
What a fantastic UK based company
What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonus points for a free EV charger in the carpark. The gentleman that delt with was brilliant from start to finish. Delivery and installation was easy. We highly recommend get laid beds.
9 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Grant,
We really appreciate you coming to visit! I am glad to see the rest of your journey with us went so well!
Chris
Brilliant Service and Product
Everyone was very helpful from start to finish in us deciding which bed/frame and finish we wanted! Love the wood and end product and Todd was great. Quick fast efficient and very helpful and agreeable! Top service Thank you ☺️
9 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Ian,
Thank you for this review I am so pleased to here you love your new bed!
Chris
Amazing service
Amazing service. Paulo was so helpful and so professional. The bed base is brilliant quality and looks perfect.
9 July 2026
Unprompted review
Reply from Get Laid Beds
Hello,
Thank you for this review I am so pleased that you love your new bed!
Chris
Great service from start to finish
Great service from start to finish. Easy to order, quick delivery from two top blokes and super easy to assemble an excellent quality bed. Very happy with our purchase.
24 June 2026
Unprompted review
Reply from Get Laid Beds
Hello Helen,
I am so pleased to see you had such a positive experience!
Chris
Fast and detailed…
Needed detailed bed frame measurements that I couldn’t find on the web site. Lucky for me, my inquiry was responded to by Elisha Shelley who provided the requested info down to the very last centimeter and with a super fast response time. Her efficiency gave me a confidence boost to make the decision where to make my purchase. Thanks, Elisha.
7 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Rob,
Thank you for this review it means a lot to us!
Elisha is a real credit to both herself and the company!
Chris
Amazing service!
Lewis was really helpful and a friendly voice at the end of the phone when I had some questions! Can't wait for the bed to arrive.
Cheers!
8 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Callum,
Thank you for leaving this feedback Lewis is a star!
Chris
Very quick and efficient service
Very quick and efficient service from Steven and Elisha. I needed a bespoke leg length and all my requirements were dealt with quickly and professionally.
From first contact to ordering it was a very positive customer service/experience.
🙂
8 July 2026
Unprompted review
Reply from Get Laid Beds
Hello David,
Steven and Elisha are fantastic so it lovely to see they gave you such a positive experience!
Chris
Reply from Get Laid Beds
Hello Benjamin,
Thank you for leaving this it means a lot!
Chris
Great customer service and quality beds
We required two additional bed slats due to changing our mattress. Elisha was very helpful in assisting us with that additional order and the slats were received the following week. We originally ordered our bed in 2021 and the quality of the bed is excellent. That, combined with the good customer service we have had recently are deserving of 5 stars.
7 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Lydia,
Thank you for leaving this review Elisha really is a star!
Chris
Elisha was fantastic at helping me…
Elisha was fantastic at helping me decide what bed to purchase. She was very informative and honest.
We already have 3 beds from here and I can’t fault them at all
8 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Karen,
Thank you for coming in to see us at our showroom!
We appreciate your continued support!
Chris
Very helpful and polite service from…
Very helpful and polite service from Todd and Paulo. They were very quick as well assembling the bed
8 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Ben,
Thank you for taking the time to leave this review it means a lot to us!
Chris
I totally love the bed
I totally love the bed. It’s so sleek and super comfy. Todd and Paulo were great and very efficient at building the bed in our loft room. Even when there was a slight issue with the bed. They sorted it really quickly and the customer services were extremely helpful. I would absolutely recommend Get Laid Beds.
8 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Elizabeth,
Todd and Paulo do a fantastic job so thank you for this! I am pleased to see we could sort your issue out so quickly.
Chris
Reply from Get Laid Beds
Hello Lorenzo,
Thank you for leaving this review it means a lot!
Chris
Delivery and installation in a small…
Delivery and installation in a small space was conducted brilliantly with no fuss or bother - highly recommend!
8 July 2026
Unprompted review
Reply from Get Laid Beds
Hello Matthew,
Thank you for this review and please do recommend us!
Chris
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