Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more
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Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
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Replied to 65% of negative reviews
Typically replies within 1 week
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I placed an order, but made a mistake on the delivery/installation. Contact was made with Get-Laid-Beds, which was very easy. Steven contacted me and worked quickly and diligently to resolve my error. Exceptional service. I have even greater confidence the item will be delivered and installed on time with outstanding quality.

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Steven and George were excellent: very focused on my requirements and patient with my questions. They also seemed very well informed about all aspects of the company. I hope the product turns out as good as the service they provided!

Reply from Get Laid Beds
Just made a purchase from Get Laid Beds and wanted to say that the customer service team were fantastic. Talked to Spencer and Grace. Both of them were very helpful, guiding me through the process of choosing the right wood and mattress. Great service. Thank you.

Reply from Get Laid Beds
We ordered a bed a couple of days ago, but we needed and extra slat because of the type of mattress we wanted. I messaged the Get Laid and they were super helpful and responsive.
Thanks so much!
Marta

Reply from Get Laid Beds
George was great at guiding me through the ordering process. He was pleasant and helpful

Reply from Get Laid Beds
I ordered a Chelsea bed frame last month and have been extremely impressed with the quality. I have since purchased the floating shelves, and the experience was just as positive. Grace was very helpful and made placing the order very straightforward. Highly recommended.

Reply from Get Laid Beds
I have just bought a low Tokyo space saver bed. It’s great, a good quality, well-built bed and perfect for my loft space.
This company was great to deal with from start to finish, from George on customer services to Paulo who delivered and put together the bed. I couldn’t recommend them higher.

Reply from Get Laid Beds
Paulo and Tod were super quick, efficient and friendly. The bed in beautiful and we couldn't be happier with the service. Thanks guys!

Reply from Get Laid Beds
I needed a few questions answered.
Spencer was really helpful and answered all my questions, regarding the bed I was looking at. Really helpful, polite and professional.
Thank you.

Reply from Get Laid Beds
Bed delivered and assembled by Aaron on the date and time booked, all done quickly, without fuss and to a high spec. Thank you!

Reply from Get Laid Beds
Todd and Paulo arrived early and finished quickly. They were professional and friendly. Great service. I would recommend them.

Reply from Get Laid Beds
Adam and Shawn did an excellent job fitting the beds in. Fantastic service and brilliant beds.

Reply from Get Laid Beds
Great communication from the team and our delivery driver Todd was great. Todd called ahead before delivery, built the bed in no time and was very polite and respectful of our home whilst he was here.

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Reply from Get Laid Beds
Adam and Aaron were fantastic assembling the bed! Quick and efficient! Bed looking awesome!

Reply from Get Laid Beds
An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all done in the blink of an eye. The bed looks glorious too.

Reply from Get Laid Beds
A really solid bed that was delivered and installed by a great set of guys called Adam and Aaron. Service was 10 out of 10 and the bed looks great. Would highly recommend.

Reply from Get Laid Beds
Super-efficient, polite visit from Todd today. Assembled and done inside 20 mins. No fuss.

Reply from Get Laid Beds
Super quick, responsive, helpful, patient, personal customer service on the online chat - not a bot!

Reply from Get Laid Beds
Adam & Sean were fantastic from start to finish. Despite being in the middle of a heatwave and being one of their last deliveries of the day, they set about their work with zero fuss and were done in short order. They even went the extra mile and made sure our new mattress was set up on the new bed they'd just put together, making sure everything was good to go before they left. Whenever we, or others, need a new bed, we'll be sure to use Get Laid Beds again/shoot a recommendation for using the assembly service. Couldn't have asked for more!

Reply from Get Laid Beds
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