Healthspan Reviews 345

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 303 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge and helpfulness, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting that representatives are attentive, supportive, and genuinely invested in their well-being. The overall service is frequently described as excellent, with consumers appreciating the efficiency and ease of the entire process, from initial consultations to ongoing support. Reviewers are particularly impressed with the product's effectiveness and the smooth user experience. However, some people experienced difficulties understanding what representatives were saying during phone meetings due to issues with the phone line quality.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, helpfulness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the helpfulness, knowledge, and... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

Product

Clients share positive opinions on product. Many reviewers are impressed with the anti-aging treatments like... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the clarity,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Healthspan has been amazing! Every interaction felt personal and thoughtful, like they truly cared about my health journey. They listened closely, answered every question with clarity, and made sure I... See more

Company replied

Rated 5 out of 5 stars

I had my first Healthspan lab consult today with Brandon Feller after my baseline blood test and it was so helpful! I just got on the Rapamycin, so I'm still waiting to see how it effects my numbers,... See more

Company replied

Rated 5 out of 5 stars

Kristen gave me all the information I had hoped for and helped me make up my own mind as to what molecule I want to start with. She has a very kind yet professional demeanor that in addition to her k... See more

Company replied


Company details

Written by the company

Healthspan is the first-ever digital longevity clinic, transforming how the world understands, treats, and prevents age-related disease. We conduct and curate groundbreaking medical research in the areas of cellular senescence and metabolic dysfunction for the purpose of developing treatment protocols that enhance and extend life. We help those confronted by the technical complexity and prohibitive cost of cutting-edge treatments by making the latest scientific breakthroughs and highest standards of care accessible and affordable to everyone. Our medical professionals consult with patients to design, deliver, and monitor personalized treatment protocols, then optimize them over time to maximize benefits for their health and wellbeing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very informative the 45 min flies by!

Very informative the 45 min flies by!

23 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi John, thank you for the kind feedback! We're so glad Rich was able to help you understand your lab results so clearly. We look forward to continuing to support your health journey! The Healthspan Team

Rated 5 out of 5 stars

Good information

JIm helped me better understand your program and helped me think about what other supplements i might like to start taking.

9 December 2025
Unprompted review
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Reply from Healthspan

Hi Jacqueline, thank you for the kind review! We're so glad Jim was able to help you better understand our program and explore the right supplements for your journey. We look forward to supporting you! The Healthspan Team

Rated 5 out of 5 stars

Knowledgeable and helpful

She was knowledgeable, helpful and sincere

10 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Nick, thank you! Knowledgeable, helpful, and sincere — we love to hear it. The Healthspan Team

Rated 5 out of 5 stars

Rich is always great to talk with

Rich is always great to talk with, very helpful and knowledgeable!

19 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Nia, thank you! We're so glad Kristen was able to help you make sense of your lab values with practical, actionable recommendations. The Healthspan Team

Rated 5 out of 5 stars

Rich was knowledgeable and caring

Rich was really helpful in explaining what the markers indicate and was an understanding listener when I voiced concerns. I felt like he thought seriously and deeply about my health.

19 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Thomas, thank you for the feedback! We're glad Rich has been both knowledgeable and easy to work with. The Healthspan Team

Rated 5 out of 5 stars

Kristen was great and listened…

Kristen was great and listened carefully to my concerns and provided great health advice!

18 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Thomas, thank you for the feedback! We're glad Rich has been both knowledgeable and easy to work with. The Healthspan Team

Rated 5 out of 5 stars

Exceptional expertise, dedication, and breadth of knowledge

Jim is incredibly knowledgeable, attentive, and experienced, his expertise and passion for this work are evident in everything he shared. He addresses the whole human being and lifestyle with impressive integration and breadth of knowledge. I feel privileged to recieve his guidance and look forward to working together.

17 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Nia, thank you! We're so glad Kristen was able to help you make sense of your lab values with practical, actionable recommendations. The Healthspan Team

Rated 5 out of 5 stars

He took the time to explain to me what…

He took the time to explain to me what was going on and made recommendations accordingly without rushing me off the phone. I just wish the products you offer were not so expensive.

12 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for the feedback! We're glad all your questions were answered and the consultation was a great experience. The Healthspan Team

Rated 5 out of 5 stars

Clinical Health Coach - Impressive!

The credentials, experience, and knowledge that Jim Lanzilotti brings to a conversation regarding, health, fitness, and maximizing Healthspan exceeded my expectations. He was very personable, wonderful to talk to, and most helpful.

12 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Wade, thank you for the great feedback! Jim's depth of experience and knowledge are something we're really proud of — glad it came through in your conversation. The Healthspan Team

Rated 5 out of 5 stars

A highly recommended health partner

I have had very good experience with gethealthspan.com. The team handled my sirolimus trough test with responsiveness and efficiency. The medical professional I interacted with demonstrated a strong ability to listen to my questions, and I felt I received thoughtful and well-articulated responses that addressed my concerns. This combination of timely service and attentive, informative communication makes them a highly recommended health partner.

11 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Monica, thank you for the kind words! We're glad the information and suggestions were helpful. The Healthspan Team

Rated 5 out of 5 stars

Brandon is great and I appreciate that…

Brandon is great and I appreciate that he is willing to answer questions that I have and provide guidance withmy inputs.

11 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Jim, thank you for the kind words! We're so glad Brandon's walkthrough of your biomarkers and longevity roadmap was so valuable. The Healthspan Team

Rated 1 out of 5 stars

The person never called me so the…

The person never called me so the consult didn’t happen.

10 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Kevin,

My name is Daniel Tawfik, and I’m the CEO and one of the founders of Healthspan. I’m so sorry to hear about your experience. This is not the level of reliability or care we ever want any of our patients to feel. Your frustration is completely understandable, and I genuinely appreciate you bringing this to our attention.

We’re looking into the situation right now. It appears the appointment did not show up in Kristen’s calendar due to a technical issue that we are looking into. This should not have happened, and we want to understand exactly what went wrong so we can ensure it doesn’t happen again.

Our Head of Clinical Care, Dr. Jim Lanzilotti, has already reached out to you personally to schedule a time for your consultation directly with him. We want to make sure you get the experience you were expecting. We want to make this right.

It’s really important to me that you receive an exceptional experience from Healthspan. To that end, I’m here to help facilitate any future care. Please feel free to email me directly at daniel@gethealthspan.com with any concerns that I can personally assist with.

Warmly,

Daniel Tawfik
CEO & Founder, Healthspan



— Daniel Tawfik, CEO, Healthspan

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent
We were able to get right to the hot topics and discuss why and how the numbers were to high. We were also able to discuss how Healthspan can continue to improve my health and life!!

9 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Linda, thank you for the feedback! We're glad you were able to get right to the important topics and leave with a clear plan for improving your health. The Healthspan Team

Rated 5 out of 5 stars

Rich was excellent!

I had a great chat with Rich. He is full of knowledge. He provided several ideas for me to bring to my doctor and followed up with a link to NIH research, which I found very helpful.

7 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Nick, thank you! Knowledgeable, helpful, and sincere — we love to hear it. The Healthspan Team

Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, friendly and timely

9 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Jennifer, thank you for sharing! Dr. Lanzilotti's professionalism and respect for your time are qualities we're proud of — so glad the consultation was such a positive experience. The Healthspan Team

Rated 5 out of 5 stars

It was great

It was great! It was very nice comparing what I thought and what she already knew!
I hope we can do at least once a year.

5 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Stephen, thank you for the feedback! We're so glad the session was a great experience and that comparing notes and insights was so valuable. The Healthspan Team

Rated 5 out of 5 stars

Helpful conversation helpful

The conversation was helpful and relevant to my health needs at this time.

8 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Thank you for the kind feedback! We're so glad the conversation was helpful and relevant to your health needs. That's exactly what we aim for in every interaction. We look forward to supporting you! The Healthspan Team

Rated 5 out of 5 stars

Rich was super knowledgeable and very…

Rich was super knowledgeable and very helpful. Excellent coaching session. I left with a much clearer understanding of my lab results.

8 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Monica, thank you for the kind words! We're glad the information and suggestions were helpful. The Healthspan Team

Rated 5 out of 5 stars

Kristen listened to my concerns

Kristen listened to my concerns and responded with suggestions of things I could do now, as well as tests to be done with follow up by MD.

4 December 2025
Unprompted review
Healthspan logo

Reply from Healthspan

Hi Diane, thank you for sharing your experience! We're so glad Kristen listened carefully and provided actionable suggestions along with a clear follow-up plan. That kind of comprehensive care is what we strive for! The Healthspan Team

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