The actual positive reinforcement, is quite good, but didn’t feel it was long enough, which was exacerbated by his use of counting, which I found a bit abrupt, at first, but I got used to. His relaxat... See more
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The Happyo Team is made up of a variety of professionals, including Productivity & Success Coaches, doctors, hypnotherapists, and psychologists. Our main focus is to help people be more productive in today's busy world. We use proven methods to make sure Happyo keeps its promises. We know that being productive leads to happiness, and we want to help as many people as we can to make the world a better place.
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The actual positive reinforcement, is quite good, but didn’t feel it was long enough, which was exacerbated by his use of counting, which I found a bit abrupt, at first, but I got used to. His relaxation script goes up and down the body, rather than flowing down, and the use of stairs to go deeper, was confusing and a little bit scary. We’ve all fallen down stairs, so it felt dangerous. The male voice, was disconcerting, so I would have liked the option, of staying with the female voice.

Reply from Happyo
I love this program. It definitely helps me to be more focused during my high demanding workdays.

Reply from Happyo
regret to say that my experience with this company has been nothing short of a waste of time and money. Their website is difficult to navigate, with videos often failing to load, and they lack an app for easier access, relying solely on a web browser. Despite cancelling my subscription, they have continued to take money from my account for a product that is simply not fit for purpose. I have attempted to access it twice, but otherwise, I have not used it as it is completely useless. I am extremely dissatisfied with both the service and the lack of support.

Reply from Happyo
Work amazing, change the mindset and bring fresh new feeling and acfions that lead to move farward fo achivments and goals.

Reply from Happyo
Scam company, don't get involved, they are thieves. I intentionally DECLINED an offer they emailed me when I was browsing what they had sent. I discovered, some 5 days later that they went ahead a took my money anyway. I emailed, requesting an immediate cancellation and a full refund as I had not used their app whatsoever. They cancelled my membership but REFUSED to REFUND. I am well within my 14 days cooling off period. Under Directive 2011/83/EU on Consumer Rights (and its UK equivalent, the Consumer Contracts Regulations 2013), I exercised my statutory right to cancel within the 14-day cooling-off period. My cancellation request was made well within this timeframe.
While they cite the digital content exemption, I note that this exemption only applies where the consumer has given explicit prior consent to immediate provision of digital content and has expressly acknowledged the loss of the right to cancel. I do not recall giving any such explicit, informed waiver at the point of checkout. A general reference within lengthy Terms of Service does not meet the legal threshold for an explicit waiver.
As such, their refusal to refund appears to be inconsistent with EU consumer protection law, and a blanket “no refund” position may constitute an unfair contract term, which is unenforceable regardless of inclusion in their Terms.
I also cancelled promptly, did not use the service, and acted in good faith immediately upon becoming aware of the charge.

Reply from Happyo
I’ve been listening to this series of hypnotherapy sessions nearly every night for months. I pick a topic that speaks to me that day and try to listen a minimum of 3 x as recommended. I don’t do them in a row. I mix it up. And the app keeps track. But invariably I’m asleep before the 15 min are up every time. I don’t know if the topics are “ sticking” while I fall sleep but they certainly aren’t hurting. Highly recommend.

Reply from Happyo
I thought I had cancelled my subscription by deleting my account through the app but I was charged
a further subscription payment a couple of months later. Apparently you have to cancel your subscription through the app - cancelling your account through the app does not cancel automatic debits to your bank account. Not impressed at all :(

Reply from Happyo
If this TL:dnr for you, my experience and advice is not to purchase this product. The company is not transparent nor truthful with their customer service.
I cancelled my subscription to this service soon after first signing up and thought that the situation was resolved. I deleted any access to the platform. Today, my credit card was charged yet again for the product. I attempted to send an email to the 'contact' email listed for the company, but the email was returned with a message stating the email 'doesn't exist'. In spite of that, I eventually received a reply from a support person, 'Sarah', using a different domain, 'hypnozio', requesting the email I used for signing up and/or a subscription number. As I originally signed up over 4 months ago, I had to carefully search through all of my email. (This company apparently uses several different names... Happyo, Hypnozio, and Hypnopulse...so it can be a bit tedious and confusing to track things down.) Also, the address for the company is listed as Vilnius, Lithuania, so expect a foreign tag on any charge notice and different laws governing oversight for companies. I did locate the original invoice and replied to the support message with a copy of the invoice, stating that I would wait to hear back. I did hear back, and the support person stated that they represented 'Hypnozio' and not 'Happyo'. Further research revealed that 'Hypnopulse' is the corporate entity behind both 'Happyo' and 'Hypnozio'. So, in spite of what the support person stated, these are not three unrelated companies! My guess is that they hope to hide behind a series of different company names, hoping to confuse their clients. Later I also heard from the same support person, 'Sarah', using a 'happyo' domain, but the same first name and writing style. She immediately pushed the TOS towards me and said that I had missed the 30 day cut off for requesting refunds. It didn't seem to matter that I had canceled only 2 weeks after signing up. Finally I heard from yet another person, 'Mark' who claimed to be the 'head of support'. He stated that he had assigned me to the Paypal 'VIP service', would be looking into my case, and expected a chargeback within 3 months. So I don't know who to believe. In any event, I was assured that my subscription was now cancelled and there would be no further charges. They were unwilling to provide any kind of refund for this December charge on my account. Stay away from them!
**Update: I sent a copy of the original invoice and the email address used early on, to “Sarah” when she requested them. The order number was on the invoice. So you already have that information.
****Additional update: I have received, via email, an additional request for this information which I already provided. Included in this email was a request for my phone number which I will not provide. This is what happens when companies use AI for customer support instead of actual human oversight. Customers get stuck in email loops with eventual dead ends and multiple replies from the AI. I repeat two things: first to the Happyo company 1. Refund my recent charge, and second to TrustPilot readers 2. STAY AWAY FROM HAPPYO, HYNOZIO, AND ANY RELATED COMPANIES
****Final Update: Once again, I submitted a copy of the original invoice along with the order number and the email address I used when signing up.

Reply from Happyo
I could visualize my lake, sky and clouds, not to mention my overused path

Reply from Happyo
Love this app. Know there are ones that are free and have used them. And it is as though i have built a trusted relationship with these hypnotherapists addressing these core challenges. There are other challenges i’d loved to see addressed. Perhaps you all will ask me about them. Thank you!

Reply from Happyo
Success in overcoming procrastination! Don't allow your past failures happened again . Learn on your own mistakes and victories , and use that knowledge as a fuel for future successes !

Reply from Happyo
It addressed my core problems and made me see they are surpassable, most of the times. Its a question of self- doubt. But that is just a way of looking at situations - and there is another way to look at them. I have the qualities to win my quest.

Reply from Happyo

Reply from Happyo
I have never used the app not subscribed, yet had 17 unsolicited charges on my paypal. When contacting customer service they claimed its's another company instead of responding to my request to know how this subscription was initiated. I am certain the reviews on here are paid for by fake people, since many people complain about unauthorized charges and cancellations.

Reply from Happyo
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