Getgalagoods Reviews 

24
TrustScore 4 out of 5

4.1

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4.1

Great

TrustScore 4 out of 5

24 reviews

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1-star

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4.1

All reviews

(24)

1 review in the last 12 months

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Rated 5 out of 5 stars

Issue resolved.

I had a minor issue, which was quickly and perfectly resolved by Anne. She is totally professional and a pleasure to deal with.

19 March 2025
Unprompted review
Rated 1 out of 5 stars

Scam Alert – Misusing Virgin’s Name

Beware of a scam falsely using Virgin’s name to promote discounted Marshall speakers. I fell for it,
I was charged for an unauthorized $12.98/month subscription.

This has nothing to do with Virgin, but the scammers are using their name to gain trust. I’ve contacted the company involved, but they refused to refund me, citing terms I never agreed to.

Don’t fall for this! Report any suspicious ads or emails claiming to be from Virgin offering discounts. Virgin should take action to protect their brand and customers from such fraudulent schemes.

18 December 2024
Unprompted review
Getgalagoods logo

Reply from Getgalagoods

Hello,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@getGalaGoods.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Jay

Rated 1 out of 5 stars

Total Scam – Avoid at All Costs

Total Scam – Avoid at All Costs

I was tricked into signing up for a $12.98/month subscription while trying to buy a product. I never agreed to any membership, and the company refuses to refund me, hiding behind unclear terms. This is a classic scam using deceptive tactics—stay away and report them if you’ve been charged!

16 December 2024
Unprompted review
Getgalagoods logo

Reply from Getgalagoods

Hello,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@getGalaGoods.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Jay

Rated 1 out of 5 stars

Beware spamm

Beware – This is a Scam!

I recently fell victim to a fraudulent offer claiming to sell Marshall speakers at a discount. After making what I thought was a legitimate purchase, I discovered I was signed up for an unauthorized subscription costing $12.98 per month. At no point did I consent to this subscription, nor was it made clear that I was paying for anything other than the product I wanted to buy.

When I reached out to the company, they refused to refund me, citing vague “terms and conditions” that I never agreed to. Their customer service was unhelpful and dismissive, offering no real solution other than a delayed cancellation of the subscription I never wanted in the first place.

This company uses misleading tactics to trick people into signing up for memberships and hides behind fine print to avoid issuing refunds. Save yourself the headache and steer clear of this scam. I’ll be reporting this incident to my bank and consumer protection agencies to warn others about their shady practices.

17 December 2024
Unprompted review
Rated 4 out of 5 stars

Good effort by Jeremy

Glad to have had Jeremy the Escalation Supervisor reach out to me. He proposed a solution to reach an agreement. Good to have him.

4 November 2024
Unprompted review
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