get eSIM travel Reviews 

1,956
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 203 reviews, reviewers had a great experience with this company. Customers praise the intuitive and easy process for purchasing, setting up, and activating the eSIM. The service is often reliable, providing good coverage and working flawlessly across many international destinations. Reviewers also appreciate the competitive and fair pricing, offering good value compared to other providers. Conversely, a small portion of people felt the eSIM product sometimes did not work, resulting in no service or poor connection, which led to wasted purchases. Some also found activation problematic, especially on specific devices or when installed too early, and a few desired more detailed data usage statistics in the app.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of activation,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers reporting reliable connections, good... See more

Product

Customers had ambiguous experiences with the product, with many reviewers finding the eSIM to be cheap, easy... See more

Price

Reviewers highlight positive aspects of price, with many finding the prices to be the best or very... See more

Application

Clients share ambiguous opinions on the app, with many praising its user-friendliness, ease of activation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience using data in Moroco. The only part that should be improved is the activation. Should be more intuitive or with more instrucción.

Company replied

Rated 4 out of 5 stars

It worked relatively well in Angola... sometimes we lost network. The only downside was the eSIM we bought for an iPhone 16 Pro that never worked.

Company replied

Rated 4 out of 5 stars

Buying the package, installing and activation was seamlessly. I have a problem with the statistics, that I cannot see when and for what my GBs where used

Company replied

Rated 3 out of 5 stars

Quick and intuitive installation on Android and on iOS it's a bit more complex and without much help or guide lines. We were in Sri Lanka and often lost network (mobile data) due to what I believe wa... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Say goodbye to those massive roaming fees and embrace stress-free exploration. With get eSIM, enjoy uninterrupted connectivity wherever your adventures take you! We offer products for over 70 countries and continue to expand our offerings to provide even more coverage worldwide.


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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3.8

All reviews

(1,956)

287 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Card charge fraud.

Tried charging my cancelled card €14.99, never heard of the company before let alone used them for them to have my card details. Something fishy going on here. People beware.

25 September 2025
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

Thank you for sharing your experience with us, and we’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 1 out of 5 stars

Brought it and it took the money out…

Brought it and it took the money out and didn’t give me the QR code ! Scam

2 September 2025
Unprompted review
get eSIM travel logo

Reply from get eSIM travel

We’re really sorry to hear about your experience. That’s definitely not how things should work. We’d love to take a closer look at your case and help you resolve this as quickly as possible. Please get in touch with us so we can assist you directly

Rated 5 out of 5 stars

The signal was fine and the…

The signal was fine and the instructions to download the e-SIM were easy

1 September 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! 😊 We're happy to hear the signal was good and that the installation process was easy. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Good connection

Great connection

10 March 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! 😊 We're glad to hear you had a great connection. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Good eSIM

Good eSIM, helped during my stay in Morocco. Fair prices.

22 February 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! We're glad the eSIM helped during your stay in Morocco. Safe travels! 🌍✈️

Rated 1 out of 5 stars

Worthless service and data speed

Bought 60 day unlimited data for Brazil. Getesimtravel uses Revolut. Supposed to work via Vivo and Claro which are quality providers.
Only worked in Fortaleza. Not at all or superslow traveling south to Jao Pessoa. Completely useless. No help or contact possible via email. Bad product and no service. Worst data only sim to experience ever. Waste of money!

16 August 2025
get eSIM travel logo

Reply from get eSIM travel

Hi Jeronimo, we're sorry the experience didn't meet your expectations, that's not our goal. We’ve already sent you an email to address your concerns and work on a solution. We're here to ensure you have the best experience with us!

Rated 1 out of 5 stars

I have been trying to contact for…

I have been trying to contact for support as my eSIM QR code is not working and so far I have no help at all. I am very upset with it!

27 June 2025
get eSIM travel logo

Reply from get eSIM travel

We’re sorry for the issues you've faced. We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. 🌎

Rated 5 out of 5 stars

Works like a charm

12 August 2025
get eSIM travel logo

Reply from get eSIM travel

Excellent, thank you very much for your feedback, we are very happy that the service worked correctly and we hope that you will purchase one of our eSIMs again on a future trip. 😊

Rated 3 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

Hi y Puneet, we understand that pricing is an important factor, and we’re always working to offer competitive plans that match the needs and expectations of our customers. Your comment has been noted and will be shared with the relevant teams. Nice travels ✈️

Rated 5 out of 5 stars

At first I didn’t know how to set

At first I didn’t know how to set. When I went to Dominican Republic it was working fine. But when I went to Thailand I had hard time to set. But after I was setting, it started to working fine. I had 5G for 7 days. Except hotel I was using eSIM it was working without any issue. Next traveling also I will use get eSIM.
It’s easy to purchase and cheap. Highly recommend.

11 August 2025
get eSIM travel logo

Reply from get eSIM travel

We appreciate you sharing your experience using it in different countries. It's good to know it worked well for you, and we appreciate your recommendation. For future reference, feel free to check our FAQs anytime, they can be really helpful: getesimtravel.com/en/faqs/ 😊
Happy travels ☀️

Rated 1 out of 5 stars
get eSIM travel logo

Reply from get eSIM travel

Hello Andino, we are very sorry that this difficulty made your experience less pleasant.
We’ve already sent you an email to address your concerns and work on a solution. Please check your inbox, and don’t hesitate to reach out if you need further assistance. We truly appreciate your feedback! 🌍

Rated 5 out of 5 stars

A lovely experience!

A lovely experience! The internet works very nice!

9 August 2025
get eSIM travel logo

Reply from get eSIM travel

We're glad you enjoyed your experience and appreciate you pointing out the internet service. Thank you for your positive feedback!

Rated 2 out of 5 stars

We thought 2 esims not great

We bought 2 esims. 1 loaded OK the other didn’t and had to contact for another. That one was Ok and worked. The one that loaded ok never worked. Showed 4 bars but neither 3G or 4G just bars. Was useless. The other that worked was mainly 3G which was awful but occasionally I got 4G. That was acceptable. Never 5G. Worth noting this is data only. No texts or calls. Just Whattsapp for those. To be honest a waste of money. We ended up paying for premium WiFi at our hotel in DomRep which was way better value. $15.

20 July 2025
get eSIM travel logo

Reply from get eSIM travel

We are very sorry for the experience you had with our company. We have verified that we already took a measure to compensate you for the situation on July 20th. We understand that this doesn’t make up for the less pleasant experience, but it’s a way for us to try to minimize it. Don’t hesitate to reach out if you need further assistance. Safe travels ✈️

Rated 5 out of 5 stars

Excellent service in Toronto

Excellent service in Toronto, blue mountain village, and Niagara Falls! No problem with the eSIM at all! Recommended

2 August 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much for your kind review! 😊
It means a lot to know you’d recommend us, we truly appreciate your support! Safe travels and we hope to see you again on your next adventure! 🌍✈️

Rated 5 out of 5 stars

Very cool for me

Very cool for me

28 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you! 😊 We're happy to hear it worked out very cool for you. Safe travels and happy exploring! ✈️

Rated 5 out of 5 stars

Good esim

Good esim , but need to have same promotion for how is using often.

4 August 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you for your feedback! 😊 We're glad you’re enjoying the eSIM. We really appreciate your suggestion rewarding our frequent users is definitely something we’re always looking to improve. Wishing you safe travels and amazing adventures! ✈️

Rated 5 out of 5 stars

Vera very good

25 July 2025
get eSIM travel logo

Reply from get eSIM travel

Thank you so much! 😊 We're really happy to hear you had a very, very good experience. Safe travels and amazing adventures! ✈️

Rated 5 out of 5 stars

Easy

This was extremely easy

22 July 2025
get eSIM travel logo

Reply from get eSIM travel

We're happy to hear that your experience was so easy! Thank you for your positive feedback. It means a lot to us. Safe travels and happy exploring's! ✈️🌍

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