GetDismissed Reviews 1,470

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 101 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff as professional, helpful, and patient, often praising their communication and quick responses. Many people found the service effective in getting their tickets dismissed, appreciating the ease and convenience of the process. Reviewers often recommend the company for its ability to handle traffic situations without accruing points or requiring traffic school. However, some customers were dissatisfied with the service, feeling that the value did not justify the cost and that they were left to handle much of the process themselves after paying. There were also concerns about the company's claims, with some people noting that the service provided did not align with their expectations regarding the company's involvement in the process. Additionally, a few reviewers found the customer service to be horrible, citing issues with responsiveness and the information provided.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. Many reviewers express disappointment, citing... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the professionalism,... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Claim

Reviewers highlight ambiguous aspects of claim. While some customers, like those with three tickets dismissed... See more

Price

Consumers express dissatisfaction with the pricing, often feeling that the value provided does not justify... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I hired get dismissed they filed a declaration on my behalf . It was not quite explained to me the procedure to go forward. I contacted get dismissed a month later and was informed that I had to mail... See more

Company replied

Rated 4 out of 5 stars

They made it easy for me to fight my speeding ticket. They had the knowledge of how to format a declaration and set it up so all I had to do was fill in the blanks.

Company replied

Rated 5 out of 5 stars

I haven't heard back yet from the court yet, but everything has been submitted. I cant believe how easy the process was. I had my documents ready to print within 24 hours. Such clear instructions made... See more

Company replied

Rated 5 out of 5 stars

Get dismissed.com Staff did everything to keep me satisfied and im so happy to use their services and gonna use them again for further tickets . Im very thankful i met this company they do everything... See more

Company replied


Company details

  1. Legal Services

About GetDismissed

Written by the company

GetDismissed has helped tens of thousands of California drivers fight their traffic tickets, and we can help you too. GetDismissed for most California traffic tickets including: Speeding tickets, Red light tickets, Red light camera tickets, Road sign tickets, Carpool tickets, Cell phone tickets, Commercial driver tickets, & Other violations. You don't need a traffic lawyer or ticket attorney to get off! Call us or visit our website. Act promptly to initiate the process and avoid these common pitfalls that can affect your case. Your hassle-free solution begins here! It is called Trial by Written Declaration, a real court trial, just in written form instead of in person. To make it even easier for you, at GetDismissed we developed an easy system to help you fight your traffic ticket without going to court! Backed by 20 years of experience helping CA drivers fight their traffic tickets! Benefits of GetDismissed: Taking advantage of the GetDismissed system is easy! All you need to do is take a picture of your traffic ticket and driver’s license. You can even use your phone or scanner. Then, tell us a little more about your circumstances in 5 minutes by answering a few specific questions. Our system knows exactly how to build a solid defense based on your answers. When your defense is ready, we will notify you to print, sign, and send your documents to the court to fight your traffic ticket. That’s all. We make it simple. Wherever You Drive, We’ve Got You Covered!

Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Shady Billing Practices

Shady Billing Practices – Be Careful With Your Card Info

I used GetDismissed back in 2023, but my case wasn’t successful. Not only did I pay for their service, I still had to cover the traffic violation fine. That was disappointing, but I moved on.

What really shocked me was what happened recently: two years later, they charged my card again without any notice or authorization, twice in June and July. I never agreed for them to keep my card on file, and I certainly didn’t sign up for any kind of auto-renewal. This feels deceptive and unethical and a blatant scam.

Even if some customers have had success with their cases, this kind of behavior makes me seriously question the integrity of their business. I do not recommend

12 July 2025
Unprompted review
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Reply from GetDismissed

When you engaged our services you also engaged our traffic ticket protection. We sent you 3 renewal notices to turn off the renewal if you don't want it prior to billing. We also are happy to refund the current charge if you do not want the renewal just call the office.

Rated 1 out of 5 stars

I can't believe the terrible service I…

I can't believe the terrible service I received! The lady who assisted me on the phone was incredibly rude and disrespectful.

1 July 2025
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Reply from GetDismissed

We pride ourselves on our excellent service. Revieing the notes on your account it seems that you did not follow the instructions and unfortunately we cannot make up for the fact that you were negligent.

Rated 1 out of 5 stars

Scam

Be aware that they will hold your credit card number hostage and charge you $69 two years later. Be prepared to dispute with bank...

24 April 2025
Unprompted review
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Reply from GetDismissed

You are not correct. We only process renewals for people that sign up for our traffic ticket protection. This is a valid service provided to drivers that want to fight traffic tickets.

Rated 5 out of 5 stars

Easy

It was easy, as could be very easily explained very affordable such a simple process. I will always use the service in the future. Wish I knew about it sooner.

30 April 2025
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Reply from GetDismissed

Thank you we appreciate your business and support and will be happy to help you anytime.

Rated 5 out of 5 stars

I challenged a mean police officer

I received a ticket from a very mean police officer. He threw the book at me. I had to go through multiple physical examinations, eye tests, interviews, psychological tests, driving test and more. When I went to the county clerk court, the clerk there said “We get a lot of complaints about that officer’. That’s when I knew that I had to challenge my ticket. I hired Get Dismissed and they gave me a report the next day. I was acquitted. This is an exceptional service, which I highly recommend.

23 April 2025
Unprompted review
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Reply from GetDismissed

Fantastic to hear your ticket was fully dismissed with no points or fines by using the getdismissed.com services. We are here for you if you ever need us again.

Rated 1 out of 5 stars

The information relayed was bad i was…

The information relayed was bad i was miss led on the process and the court has not even filed the ticket within there own system so I could not even mail in the information. I was the one that made all the calls to your office and none in return. Poor customer service 😢

1 April 2025
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Reply from GetDismissed

We believe you are mistaken as information provided is exactly correct and nobody was misled. Yes you make the calls to the court if you need to as that is not what you engaged us to do nor are we authorized to do that. Yes you must wait until the ticket is in the system to send your documents to the court, that just the requirement.

Rated 1 out of 5 stars

This is a scam took my money didn't get…

This is a scam took my money didn't get anything dismissed I still got a red light ticket in the rain you could clearly see me sliding through the light in heavy rain . I could have done what they did on my own and saved myself money. Paid them and the ticket. Then they told me basically to bad we don't guarantee anything.

11 March 2024
Unprompted review
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Reply from GetDismissed

You seen to be extremely confused and misguided. This is not a scam, this is a service that provides you with a defense package so that you can fight the traffic ticket that you received. This is a court case just like any court case, the judge makes the decision and nobody can guarantee a ticket gets dismissed. You received the ticket an you need to deal with the ticket.

Rated 1 out of 5 stars

You guys suck !

You guys suck !! Didnt get my ticket fixed !!

7 February 2024
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Reply from GetDismissed

Sorry to hear you were found guilty. We do our best to assist our clients in getting every ticket they can dismissed but not everyone does as the decision is always up to the court.

Rated 1 out of 5 stars

Don’t waste your money …

Well after reading how even a person who works there had a 20MPH AND A15 MPH speeding tickets within a few months dismissed I thought I would give them my money . My speeding wasn’t even close to that and of course I was fined the full amount and the services didn’t work so I’m not exactly sure how honest their reviews and services are ! I don’t recommend them whatsoever because once they have your money they send you some paperwork via email and YOU NEVER hear from them again . Oh and it’s not cheap . Be careful

2 December 2024
Unprompted review
GetDismissed logo

Reply from GetDismissed

Sorry to hear you were found guilty. We do our best to assist our clients in getting every ticket they can dismissed but not everyone does as the decision is always up to the court.

Rated 5 out of 5 stars

Took my case when no one else would

Took my case when no one else would! Truly grateful & thankful for this company to listen to my case & keep it going! Thank you GetDismissed!

12 January 2025
Unprompted review
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Reply from GetDismissed

Thank you Joanne, we appreciate your business and support and will always do our best to help with any ticket we can.

Rated 5 out of 5 stars

Very helpful and patient

Very helpful and patient. Explained the whole process…twice.

31 December 2024
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Reply from GetDismissed

Thank you, we appreciate your business and support and will always do our best to help with any ticket we can

Rated 1 out of 5 stars

no good

They only help you get in, but once you're in, it's incredibly difficult to get in touch with anyone. Would not recommend

30 September 2024
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Reply from GetDismissed

We pride ourselves on our excellent customer service. In fact we have people here from 8am to 5pm monday - friday. All you need to do is call and we can help you. If fact customer service spoke to you on 10/4, 10/7, 10/14 and 10/21 for your questions

Rated 5 out of 5 stars

Rarely Impressed

Bottom line, this is my second round with Get Dismissed. First round resulted in a dismissal. This round is my wife, and I have little doubt that this violation will also be dismissed.

This company is efficient polite and informative and always answer the phone without long wait times. So far, I am most impressed, and I'm rarely impressed these days with much.

2 December 2024
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Reply from GetDismissed

Fantastic, so happy for you that your first ticket was fully dismissed with no points or fines using the getdismissed.com service. We appreciate you coming back to us for your next ticket we will also do our best to help

Rated 1 out of 5 stars

I had 2 speeding tickets close together…

I had 2 speeding tickets close together I just got my second one back and both were found guilty these guys didn't help me out in anyway I was waiting for my second one to get back before leaving a review I think all the reviews on there website are either super old or

9 December 2024
Unprompted review
GetDismissed logo

Reply from GetDismissed

Sorry to hear you were found guilty. We do our best to assist our clients in getting every ticket they can dismissed but not everyone does as the decision is always up to the court.

Rated 5 out of 5 stars

You guys Saved My License and helped Me…

You guys Saved My License and helped Me Get thru The Scandlous Disrespectful LAW enforcement of Corruption that these police an highway patrol officers are doin trying to Mess up us truck drivers life's by Giving us these Bogus tickets I Seriously Appreciate An Respect you guys for helping Me Try to get thru all this MADNESS ✅️

2 December 2024
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Reply from GetDismissed

Fantastic Brandon always happy to help with your traffic tickets with the getdismissed.com service and keep your driving record clean with no points or fines.

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