Excellent simple to use app for MTD digital. Best bit is the absolutely fabulous support. I'm not tech savvy but Jeremy from the Coconut support team has been there at every hurdle swiftly offering cl... See more
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See what reviewers are saying
Coconut’s bank integration used to work fine, but now it’s completely broken for me. I reached out to support and only got a vague responses after chasing it up several times saying they’re aware of a... See more
Company replied
As a sole trader I’ve used many accounting softwares in the past & coconut is by far the best, most straightforward & reliable. Being able to attach my receipts, so not having to keep the paper copy... See more
Company replied
While I like the app and it is useful, I’m giving 2 stars because now I have to open yet another bank account to link since they are dumping their integrated accounts. Dealing with 2 apps, two set... See more
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Company details
Written by the company
Coconut is simple accounting & tax software for self-employed people and accountants. Our mobile-first tax app helps self-employed people track income, send invoices, categorise expenses, and work out how much tax they owe in real-time. And through the Coconut Portal, accountants and bookkeepers can get instant access to all of their clients’ real-time accounting information, whenever they need it—making it easy to prepare their sole traders for Making Tax Digital for Income Tax, spend less time chasing paperwork, and uncover major opportunities for revenue growth.
Contact info
London, United Kingdom
- hello@getcoconut.com
- getcoconut.com
4.1
Great
776 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Time Saver and Stress Reducer!
I’ve been using Coconut for a couple of years and it’s been a total lifesaver. I just completed my tax return in a couple of hours from start to finish, which used to take days! The app’s really easy to use and the team are super helpful if you get stuck. Thanks Coconut!
16 January 2023
Unprompted review
Reply from Coconut
Hi Jessica, Thank you for your review! 😍 We're glad to hear everything is working well for you and saving you time.
Made my self-assessment nice and easy
Just used Coconut for my self-assessment and it took me a fraction of time it usually takes. Nice intuitive website, clean, friendly, easy-to-use. Thanks!
13 January 2023
Unprompted review
Reply from Coconut
Fantastic! 🎉 Thank you for the great feedback, Daniel. We love hearing about positive experiences like this! We're here if you need anything.
Can't live/work without it
I honestly don't know what I would do without this app - its like having a much more organised and knowledgeable friend keeping everything in order for you, answering questions I didn't know I even had to ask. If I ever have to go back to life before it, I'd cry.
16 January 2023
Unprompted review
Reply from Coconut
Hi Nancy, Thank you for your feedback, this is music to our ears! 🤗 We’re here if you need help with anything.
Payment methods are really bad,
Payment methods are really bad,
Got charged the monthly fee and another £3+
On top without explanation as to what it is
2 December 2022
Unprompted review
Reply from Coconut
Hi Hamza, sorry to read you've had a negative experience. We've reached out to clear up some confusion and to answer any further questions you may have around your subscription, if you could double check your emails to make sure this has arrived.
Amazing app for sole traders
Really easy to use and understand app. Great features for small businesses/sole traders and took minutes to set up and connect to bank account.
17 November 2022
Unprompted review
Reply from Coconut
Hi Amy, Thank you! 😍 We're glad to hear everything is working well for you. Please let us know if we can help you with anything.
Just used Coconut to produce a tax…
Just used Coconut to produce a tax return in under an hour. Amazing software. That would usually have been 2-3 hours plus time to obtain data from client.
9 November 2022
Unprompted review
Reply from Coconut
Hi Lee, that's fantastic! 🎉 We love to hear about positive time-saving experiences like this. Shout if we can help you with anything.
Excellent software
Excellent software - I am an accountant and my Clients find it very straightforward to use. It is an excellent price and the standard of customer support is second to none. They also have brilliant on line help articles which are very easy to follow and overall the software is well thought through, and delivers exactly what it says it will
1 November 2022
Unprompted review
Reply from Coconut
Hi Nicola, thank you for taking the time to leave such a lovely review. 🙌 It's great to hear that Coconut is working well for both you and your clients! As you know, we'll be here to help you with anything you need.
5 star
It Is Easy to use gives lot of advice. Help with your accountacy profile.
5 October 2022
Unprompted review
Reply from Coconut
Hey Pietro, thank you for your review, this made us all smile! 😃 As always, we’re here if you need help with anything.
Made simple the things about what I…
Made simple the things about what I imagined would be a nightmare as a sole trader
2 October 2022
Unprompted review
Reply from Coconut
Hi Kate, Thank you! 😍 We're glad to hear everything is working well for you. Shout if we can help you with anything.
Great app and updated website.
New website, updates on the app, keeps getting better. Just seen a new landlord feature too, keep it coming this app is great.
8 September 2022
Unprompted review
Reply from Coconut
Awesome! Thank you for your feedback, Jam, this is music to our ears! It's great to hear that you're enjoying our latest new features. 🙌 We’re here if you need help with anything.
Amazing app
Amazing app , this is how to make all of these bits and pieces simple !
24 August 2022
Unprompted review
Reply from Coconut
Hi Dawid, thanks for leaving us a review! We're glad to hear everything is working well for you. 💪
Very good app
Very good app. Simple and easy to use. Customer support was super helpful in dealing with my questions. I just wish the web app provided help text on the different categories like the mobile app does.
20 August 2022
Unprompted review
Reply from Coconut
Thank you for the feedback, Yemisi, your suggestion has been shared with our product team. We love hearing new thoughts and ideas!
Fantastic! 🎉 This made the team smile and we're glad to hear you're enjoying the app. Shout if we can help you with anything.
A dynamic and helpful team that really…
A dynamic and helpful team that really helped me through a tough spot. Efficient and fast. Highly recommend!
18 August 2022
Unprompted review
Reply from Coconut
Hey Abbie, thank you for the awesome feedback! 😍 We're happy to hear you’re enjoying Coconut. As you know, we’re here if you need help with anything.
Easy and Friendly!
Easy to use software, very friendly customer service, I’d recommend!
18 August 2022
Unprompted review
Reply from Coconut
Hey Coach, thank you for taking time to leave us a review and for your kind words about the team. Glad to hear you're enjoying Coconut so far! 🌟
Reply from Coconut
Hey Mike, Love to hear your feedback here! Shout if we can help you with anything. 💪
Coconut are brilliant.
Coconut are brilliant.
I have really appreciated everything about banking with them. They have always been so responsive and efficient with customer service and the app has been easy to use and provided everything I needed.
Now they are focussing on accounting and tax, the hand over to the new provider has been smooth and well explained. Always fantastic customer service.
Thank you to the team for your hard, efficient work.
18 August 2022
Unprompted review
Reply from Coconut
Hi Flora, thank you for your lovely review! 🙌
We know we can be the best accounting and tax app for self-employed people and accountants. While we are closing our current accounts, we will still aim to make these strides in order to make tax easier for you and your friends.
We're here if you need help with anything.
Top company I’d definitely recommend!
18 August 2022
Unprompted review
Reply from Coconut
Hey Akeem, thank you for your review! 😃 As always, we’re here if you need help with anything.
I love this software
I love this software ! It’s made my life so much easier ! Will definitely be using more often ! Thanks so much very happy customer :)
18 August 2022
Unprompted review
Reply from Coconut
Your comments are like music to our ears Jade! 🌟 Thank you so much for the awesome feedback here. As you know, we will always be available if you need help with anything.
Helpful and easy to use
An overall helpful and easy to use service! Couldn’t recommend more
18 August 2022
Unprompted review
Reply from Coconut
Hi Stan, Thank you! 😍 We're glad to hear everything is working well for you.
You can't get a phone number in the US
Can't get a phone number in the US
12 August 2022
Unprompted review
Reply from Coconut
Hi Ronald, I'm sorry you're having trouble here.
If you would like to update the phone number associated with your account you can do so in-app by heading to your More tab > Personal Profile > Mobile number, or reach out to us directly via the in-app chat or email support@getcoconut.com.
If you're looking for help with logging in or with anything else please send us a message and the team will be happy to help.
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