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Review summary

Created with AI, based on recent reviews

Looking at 1,328 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, often describing it as an excellent choice, easy to install, and packed with useful features. Many appreciate how the car tablet upgrades older vehicles, making driving more enjoyable and relaxing. The customer service is frequently praised for being excellent, responsive, and helpful, with many people highlighting the ease of resolving issues. The user experience is consistently described as straightforward and intuitive. However, some people were dissatisfied with the quality of certain items, mentioning issues like foreign matter between the screen and digitizer, or screens that stopped working shortly after purchase. A few other people also felt that customer service was not always effective in resolving their specific problems, citing slow communication or a lack of resolution for faulty products.

What people talk about most

Product

Clients share positive opinions on the product, often praising its features like the large screen, Android... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting experiences where support agents... See more

User experience

Consumers generally find the user experience to be positive, highlighting the ease of installation and setup,... See more

Quality

Users describe ambiguous interactions with quality. Many customers praise the product's quality, highlighting... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the excellent and brilliant service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product is an excellent choice for older cars that don’t have apple carplay capability. Easy installation took less than one minute and I really like the features such as large screen, sturdy mounts a... See more

Company replied

Rated 5 out of 5 stars

My car tablet pro came well packaged and was delivered without any issues. I received an email shortly after delivery asking if I had anny questions. Installation was easy and it’s great having wir... See more

Company replied

Rated 5 out of 5 stars

Ive had the device for a little under a year. It works great and has helped me on my daily driving. From navigation to getting my music right without using my phone has been extremely helpful. Can't... See more

Company replied

Rated 5 out of 5 stars

Excellent build quality, easy to use and software was well put together and easy to figure out. Driving camera on the front of the unit was excellent with a super view of the road ahead. Recently my c... See more

Company replied


Company details

  1. Car Equipment Accessories Store

Written by the company

Make CarPlay The Standard In Every Car Experience the convenience of CarPlay in your vehicle - the CarTablet safely integrates all your favorite apps in your car from navigation to entertainment


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding customer service

The Car Tablet is a easy to use, easy to install, exceptional piece of equipment. Even better is the amazing customer service I encountered. Having had an issue with the mounting suction cup the guys couldn't have been more helpful. A short video to show the issue and they were on it immediately, replacement part in the post no quibbles, no stress. Excellent customer service just when I needed it the most.

13 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Martin, thank you for the fantastic review. It’s great to hear you’re enjoying the CarTablet and that the installation was smooth for you. We’re especially happy to hear our support team could quickly help with the suction cup issue and get a replacement on the way without any hassle. Feedback like this really means a lot to us, and we’re glad we could help when you needed it. Enjoy the CarTablet and safe driving!

Rated 5 out of 5 stars

Easy to install

Easy to install, easy to handel 😜

30 November 2025
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Rune, thanks for the great feedback! We're really glad to hear you found the CarTablet easy to install and use. That’s exactly what we designed it for. Enjoy the drive and thanks again for sharing your experience.

Rated 5 out of 5 stars

Great little bit of kit

Great little bit of kit, my car is quite old and the car tablet brings it right upto date. Also as a built in camera, I recommend this car tablet for everyone.
It's Awesome

20 February 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Philip, thank you for the great review! We're really happy to hear the CarTablet helped bring your older car up to date and that you're enjoying the built-in dashcam as well. It means a lot to us that you’d recommend it to others. Enjoy the drive and thanks again for sharing your experience!

Rated 4 out of 5 stars

Love the tablet but had a hiccup

Love the tablet but had problems with the backup camera. After emails back and forth for a while, it was determined that the tablet was flawed so they quickly sent me another one. Love having this in my 40 year old Volkswagen.

1 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Barry, thank you for the great review! We're really glad to hear you love the tablet and that it’s working well in your 40-year-old Volkswagen. Sorry again for the hiccup with the backup camera, but I’m happy our team was able to quickly sort it out and get a replacement to you. Enjoy the upgraded drive and thanks again for your support!

Rated 5 out of 5 stars

This works great

This works great, it was easy to set up and synced right up with my stock truck stereo system thats very limited.
This just CarTablet brought my truck up to modern day tech level and my iPhone works very good with.

12 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Rocky, thank you for the great review! We're really glad to hear the setup was easy and that it synced right up with your truck’s stereo. It’s awesome to know the CarTablet helped bring your truck up to modern tech and works smoothly with your iPhone. Enjoy the upgraded driving experience!

Rated 5 out of 5 stars

Love the product

Love the product, and when I needed help with a replacement cable they were super fast to take care of it! Really appreciate the quality service it means a lot!

12 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Mike, thank you so much for the kind words! We're really happy to hear you love the CarTablet and that our team could quickly help with the replacement cable. Providing fast and reliable support is very important to us, and it means a lot to hear that it made a difference. We truly appreciate your support and wish you many great drives ahead!

Rated 5 out of 5 stars

Modernized 2007 Jeep JK 4DR!

Jeep 2007 JK install was Great!
Got the Car tablet Promax for a 2007 Jeep Wrangler JK 4DR - my stock radio is pre-Bluetooth. I had been using a cheap Bluetooth adapter to my iPhone but was getting frustrated by driving other cars that had full screen. This CarTablet solved the problem instantly. For the money, it's perfect for what I needed. Good Map screens, good airplay screen and icons. Dashcam is a bonus. I had an old memory card that fit right in. Kicking myself for not getting the rear camera - looks like an easy hookup if it has enough wire? Just ordered the rearview camera to add on!

5 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Ted, thank you for the fantastic review! It’s great to hear the CarTablet Pro Max was such a perfect upgrade for your 2007 Jeep JK and solved the Bluetooth and screen issue right away. Glad you’re enjoying the maps, AirPlay, and the dashcam as well. The rear camera is indeed a pretty straightforward install and comes with a long cable, so it should work well with your setup. Really appreciate you sharing your experience and enjoy the upgraded ride!

Rated 5 out of 5 stars

10 stars!

10 stars! I love this. I drive an older vehicle and the CarTablet is a life saver! Super easy to get set up. Takes a few minutes and it's good to go. Customer service is fantastic as well. Definitely recommend.

12 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Alan, thank you so much for the amazing review! We're really happy to hear the CarTablet made such a difference in your older vehicle and that the setup was quick and easy. It also means a lot to hear that you had a great experience with our customer service. We truly appreciate the recommendation and hope you continue enjoying every drive with it!

Rated 5 out of 5 stars

Excellent Customer Support

The Car Tablet Pro Max is an excellent addition to my cars. I used it in my 1975 MGB GT and it is currently in my Volvo V50.
On the 2 occasions I have dealt with customer service, their response has been very quick and efficient in handling my enquiries.

12 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Tim, thank you for the wonderful review! It’s great to hear the CarTablet Pro Max works well in both your 1975 MGB GT and your Volvo V50. We’re especially glad our customer support team could assist you quickly when needed. Your support means a lot to us, and we hope you continue enjoying it on every drive!

Rated 5 out of 5 stars

This is a great piece of kit

This is a great piece of kit. it connected easily to my phone and was straight forward connecting all the cables.

12 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Paul, thank you for the great review! We're really glad to hear everything connected easily with your phone and that the installation was straightforward. That’s exactly the experience we aim for. Enjoy your CarTablet and safe driving!

Rated 1 out of 5 stars

CUSTOMER SERVICE NIGHTMARE!

I ordered this item last night and I am now trying to cancel it and get a refund. I have sent NUMEROUS EMAILS and only got a couple responses before they finally stopped responding. The item HAS NOT SHIPPED YET even though I got told the first time it did. I have the proof it hasn’t shipped yet. All I want is for them to cancel it and I can’t get them to do that. I sent a dispute to my bank to see if they can just cancel the purchase themselves. DO NOT BUY FROM THESE PEOPLE! IT IS A CLEAR SCAM! ORDER NUMBER: #9111789

UPDATE: Was able to get my order cancelled and refunded in full. You really have to bother them about it though for it to happen. I hate that I had to be as annoying as I had to be, but hey… I got my money back. Never doing business with these guys again. If you really want a good CarPlay system or even a decent dash cam, just go to any Best Buy or auto parts store, or order one on Amazon even. At least any of these options you get to cancel it right away and not have to deal with the most inept customer service I’ve ever dealt with.

11 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hello Ryan, thank you for sharing your experience. I’m truly sorry to hear how frustrating this situation was for you. I completely understand how upsetting it can be when you’re trying to cancel an order and feel like you’re not getting the help you need.

I’m glad to hear that your order was ultimately cancelled and that you received your full refund, but it’s clear that the process should have been much smoother. I will personally let the team know about this experience so we can review what happened and improve how these requests are handled in the future.

Your feedback is taken seriously, and we truly regret that this was your experience with us. If there’s anything further you’d like us to look into, you can always reach us at support@motortablet.com

Rated 5 out of 5 stars

Dashboard bracket for Prius

I purchased the unit for my Prius which has a bit of a brow on the dashboard which makes placement a little wonky. Later, I was seeing on their advertisement a bracket to attach the unit via the CD opening (for some reason, I missed this previously). I sent emails to the wrong address (my bad), but then got ahold of Maibel, who immediately sent me the bracket, I received my bracket, I installed the bracket and life is great!!!

11 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Thank you for taking the time to share your experience. I’m really glad to hear that everything worked out in the end and that the new bracket solved the placement issue in your Prius. It’s great to know Maibel was able to step in and help get the correct bracket out to you quickly.

Feedback like this means a lot to us, and I truly appreciate you highlighting the support you received. I’ll make sure the team hears about your kind words as well. Enjoy your setup!

Rated 5 out of 5 stars

Fantastic Product & Service

I will admit I was very leery about this product and how it popped up on my Instagram feed. It seemed too good to be true, as well as not knowing anything about the company. I decided to take a chance on the CarTablet and I'm so glad that I did. It works flawlessly, easy to set up, completely compatible with my vehicle, and the customer service was impecable. Buy with confidence, this IS the product you are looking for.

11 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Thank you so much for sharing this, AJ. I completely understand the hesitation when discovering a product online, especially through social media, so it really means a lot that you decided to give it a try. I’m truly glad to hear that the CarTablet has been working flawlessly for you and that the setup and compatibility met your expectations.

Your kind words about the customer service are also greatly appreciated, and I will make sure the team hears about your feedback. Thank you again for taking the time to share your experience and for your trust in our product.

Rated 5 out of 5 stars

I was a bit skeptical with a bunch of…

I was a bit skeptical with a bunch of the social media posts and so forth, but I decided to take a chance, after all I was tired of having to use my phone for GPS. Not a big deal until I wanted to flip to Spotify to change the song. Since I did not want to ton of money on a new head unit, I decided to give the CarTablet a try. With anticipation over I tried it out! It worked but, there was a small problem. There was a weird buzz through audio when music was played. "Not cool" I said to customer support. Well they worked with me and we tried things, and even sent me a replacement! The replacement worked great and I decided to compare settings and I found a difference. I changed it and the buzz went away! I shared my findings with customer service and they were pleased I was able to pin it down. As I asked for an RMA to return the replacement, I thought I might as well buy this since I have another car it would be good for. They gifted it to me for doing the testing and sending my results! How about that for customer service!
And they work great! They do everything advertised, and then some. I have been pleased with the support around it from the company.

11 June 2025
Unprompted review
CarTablet logo

Reply from CarTablet

Thank you for taking the time to share such a detailed experience, Travis. I completely understand the initial skepticism, especially with products discovered through social media, so it really means a lot that you decided to give the CarTablet a chance.

I’m also very glad to hear that our support team was able to work with you to troubleshoot the audio issue and that everything is now working the way it should. Your willingness to test, compare settings, and share your findings with us is greatly appreciated. I will personally let the team know about your feedback and the effort you put into helping identify the solution.

It’s wonderful to hear that the CarTablet is now working great for you in both vehicles and that it’s making your driving experience easier. Thank you again for your trust and for sharing your experience.

Rated 5 out of 5 stars

very quick delivery

very quick delivery and questions answered in good time
very easy to connect to my phone and look forward to using it

7 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Thank you for sharing your experience, Trevor. I’m really glad to hear that your order arrived quickly and that our team was able to answer your questions in a timely manner. It’s also great to know the setup with your phone was easy.

We truly appreciate you taking the time to leave this feedback, and I hope you continue to enjoy using your CarTablet.

Rated 4 out of 5 stars

Unit is well made and screen resolution…

Unit is well made and screen resolution good. Finally got car Bluetooth working with it although not straightforward. Can't work out how to get maps convert to night running. Also, how to replay camera footage when needed. Booklet is very brief

10 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Mike, thank you for taking the time to share your feedback. It’s great to hear you’re happy with the build quality and screen resolution, and that you were able to get the Bluetooth connected in the end.

I’m sorry to hear the setup and instructions weren’t as clear as they should be. Your feedback about the booklet being too brief is very helpful, and I will personally let the team know so we can improve the guide and make these features easier to find.

For the maps switching to night mode and replaying dashcam footage, our support team can walk you through the steps quickly. Please reach out to support@getcartablet.com and we’ll be happy to help you get the most out of your device.

Rated 5 out of 5 stars

Bought as an upgrade to existing car…

Bought as an upgrade to existing car radio. And wasn’t disappointed. Easy to install.easy to connect to car play on iPhone Bluetooth.

10 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Martin, thank you for sharing your experience. It’s great to hear the upgrade worked out well for you and that the installation and connection with Apple CarPlay were quick and straightforward. That’s exactly the kind of experience we hope drivers have when adding the CarTablet to their car.

Really appreciate you taking the time to leave your feedback and enjoy the drives ahead!

Rated 5 out of 5 stars

Amazing company

Amazing company. The unit itself is incredible but the customer service is even better! They respond quickly and went beyond my expectations to assist me.
Thank you!

10 March 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Chip, thank you so much for the kind words. It really means a lot to hear that you’re enjoying the unit and that our customer service made such a positive impression.

We always aim to respond quickly and go the extra mile whenever someone needs help, so your feedback truly motivates the whole team. Thanks again for taking the time to share your experience and enjoy the drives ahead!

Rated 5 out of 5 stars

Instant hands-free carplay/android auto

Plug and play instant hands-free carplay or android auto!
Big, bright, super responsive screen, plenty of mounting options.
I used the AUX connection option and the audio quality is great.
Saves having to mess around with replacing the head unit. Highly recommend!

26 February 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Hi Brock, thank you for the fantastic review. It’s great to hear you’re enjoying the quick plug-and-play setup and that CarPlay/Android Auto worked instantly for you. The AUX connection is definitely a great choice for getting the best audio quality, so I’m glad that worked well in your setup.

Really appreciate you highlighting the screen quality and mounting options too. Thanks again for the recommendation—it means a lot!

Rated 5 out of 5 stars

The customer service was fantastic!

The customer service was fantastic! I received regular email shipping updates. I would purchase Car Tablet again if I replace my car.

23 February 2026
Unprompted review
CarTablet logo

Reply from CarTablet

Thank you so much for your kind words, Jeffrey! We're really happy to hear that you had a great experience with our customer service and that the shipping updates kept you well informed along the way. It means a lot to know you'd consider purchasing a CarTablet again in the future. We truly appreciate your support and hope you continue enjoying the upgrade in your car!

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