Getcarrier.com Reviews 1,769

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a Vintage Yamaha and a Vintage Motorcycle Race/Ride was coming up and I explained that I realize time is tight but is there anyway you can get this to me on time for the race. Kee... See more

Rated 5 out of 5 stars

A great service we've used to transport our car across the country multiple times. Always helpful and responsive, Kelly found us an affordable and timely option and helped coordinate with the carrier... See more

Rated 5 out of 5 stars

Getcarrier was great to work with. They were conscientious and trustworthy. I was kept up to date during the whole process from both my driver and admin team. My car was in perfect condition on arriva... See more

Rated 5 out of 5 stars

John Will was diligent and speedy in getting us a reasonable price on moving our Jeep. He was flexible with us on dates and was willing to keep working on our project until we found a good solution.... See more

Company details

  1. Shipping Company

Information provided by various external sources

If you haven't met a reliable broker company yet, Here We Are. We consider it's important to be in good relationship with each side of the business we deal (whether you are a customer or a driver we’ll do everything that’s in our power to deliver 100% positive experience). Simply google “getcarrier reviews” to see it yourself – we are a company of our words! Dear drivers, while our development department is tirelessly working on teleportation technology, for now the services of a carrier company may be required, so feel free to contact us if you see a load that suits your route! Dear customers, we will make your transportation safe and proper, and we will choose the spot on the truck for you with the same love and meticulousness as Sheldon chooses his spot on the sofa. We are like Lannisters – always pay our debts. As long as our drivers and customers are happy, we are happy too. GetCarrier values long term partnerships, so if you're a dealer, we will absolutely do our best to work out a mutually beneficial agreement that would last months or years to come. Our Reliable, Trustworthy, Reputable, Communicative, Supportive Team is looking forward to work with you! Arrange your reservation now, first available pickup date is coming.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Med size truck shipped

We had an unusual sized truck that needed to be moved from the West Coast to the Mid-West. They were able to get it done safely and within a reasonable time and at a fair price. We have used them twice now and will continue to use them.

2 June 2023
Unprompted review
Rated 4 out of 5 stars

The service was great and transparent

The service was great and transparent. The price we agreed to was the final price and there were no hidden fees or anything. The car made it here in perfect condition. The only reason I’m knocking down one star is because I was told I’d be given one days notice before the car arrived so I could coordinate to be available for the delivery and all I got was 30 min. Additionally, I was told the car would arrive between Saturday and Sunday and my mom who the driver picked the car up from was told between Friday and Saturday. I called, texted and emailed starting Friday to get an ETA and I got nothing. I didn’t hear from them until after the car was delivered on Monday.

Bottom line, they provide transparent service, no hidden fees, good rates and the car arrived in good condition. However, once they get you to sign the contract and send over the deposit, you don’t hear from them or get updates at all until after delivery. Makes you nervous.

16 July 2023
Unprompted review
Rated 4 out of 5 stars

This is the second time I have used…

This is the second time I have used GetCarrier to ship a car. My rep, Eva, was amazing and in constant communication with me The final price was a little higher than the initial quote, but having done this before, I knew that could be the case. The driver was very professional, friendly and excellent at keeping me notified of everything. I would definitely recommend Eva as the person to work with because of her outstanding communication, customer service and professionalism. I would use GetCarrier again if I could work with her. Thank you for making this part of the move stress-free.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

My Motorcycle arrived safe and sound in…

My Motorcycle arrived safe and sound in a enclosed trailer which was very important for me as the transport driver unfortunately experienced very bad weather including nearby a tornado. Bike and driver arrived safe. Happy with the service they provided and a reasonable rate they charged. Would recommend highly.

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Awesome Experience With Andy At Getcarrier…

Andy made my experience with Getcarrier enjoyable by being fast, friendly, upfront and assessable 24/7. The price was extremely competitive and the promptness of the carrier was excellent. It’s good to know that the world still has GREAT customer service representatives out there. I have used many carriers in the past but I have now found my first choice going forward. Job well done, Andy!!

P.S, if you need someone to do a commercial for Getcarrier I got you, lol.

15 June 2023
Unprompted review
Rated 5 out of 5 stars

Andy was extremely helpful in getting…

Andy was extremely helpful in getting me the best driver and the quickest and easiest pick up time. Our driver was very quick, efficient, and communicative. Pick up and drop off were a breeze and car arrived earlier than expected!

19 June 2023
Unprompted review
Rated 5 out of 5 stars

Kelly is awesome!!

Kelly is always very professional and helps me with all my transport needs. Great communicator and keeps me updated on all my request

26 June 2023
Unprompted review
Rated 5 out of 5 stars

A+ Amazing, Stress-free experience

After searching around discovering tons of negative reviews re: the car shipping experience I was nervous about having a Land Rover I purchased online shipped from Seattle to Northern California. I inquired with Getcarrier on a Sunday afternoon, accepted the LOW quote that evening and by early Monday morning, Kelly from Get Carrier called to let me that there was someone waiting to pickup the vehicle at 9 am. The vehicle was delivered Tuesday at lunchtime. The driver requested we meet in a different location for delivery due to the fact that the roads are very curvy and dangerous here, and because of this they discounted the rate by $100 for the inconvenience without me even asking. The whole process was seamless and stress free and I couldn't be more satisfied. I never dreamed I would have the car in 1 day. I recommend Get Carrier (Kelly Paker) and Apis Logistics.

27 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look