Balance Reviews 

3
TrustScore 3 out of 5

2.9

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Company details

  1. Payment Service

Written by the company

Balance is a B2B payments experience company offering the first online checkout built for businesses. With Balance, companies can process any payment method, offer flexible terms, and get paid instantly — all in one place.


Contact info

2.9

Average

TrustScore 3 out of 5

3 reviews

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2.9

All reviews

(3)

2 reviews in the last 12 months

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Rated 2 out of 5 stars

They have ZERO customer service

They have ZERO customer service. We used them for payments through B-stock. We sent a wire payment as we always do on the payment due date. Later that day, they took the money via ACH. When we attempted to contact them via their site, they responded 3 days later. Didn't address the wire and just said ACH withdrawals take 3 days to apply. When we wrote back, still haven't recieved a response after two days. Will likely have to report it stolen through our bank.

10 July 2026
Unprompted review
Rated 1 out of 5 stars

DONT ALLOW ACCESS TO FINANCIAL DATA WHEN THEY ARE OFFERING LOAN

I had to had experience with getbalance. They offered me loan through alibaba. I am Alibaba premier buyer and have been trading since 2017 with highest purchase.
Getbalance first offered loan to my company while i was not interested. They got all access to my banks and after few days declined the application.
This is what i am sure that they are doing this to get access to your financial transactions for their own business needs.
Beware of this scam as they will share your important security and private data to other agencies/ banks/competitors.

23 March 2026
Unprompted review

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