Getamover Reviews 

114
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I had never used this site before, but when moving decided to check out local removal firms and came across this site. I did use Gilbert & Holle who came through the site and was very satisfied wit... See more

Rated 5 out of 5 stars

So simple and got multiply removal companies to choose from and contact cor a further quotation and to discuss in more detail, what was required and needed from the company. And if they could meet my... See more

Company replied

Rated 5 out of 5 stars

Helpful,professional in allaspects. Nothing too much trouble. Everything I wanted they did and more. Two brilliant men,extremely polite and honest. By mistake I paid them too much and they told me ab... See more

Company replied

Rated 5 out of 5 stars

We moved house during the COVID 19 pandemic in May 2020 which left us to find a suitable removal company that were prepared to move us. My husband found Waters removals from Stafford and are now part... See more

Company details

  1. Online Marketplace

Written by the company

Our mission is to connect people and moving companies. With our advanced matching system and wide-reaching network, we save customers time and money on their move. As for moving companies, we offer the benefits of an all-in-one marketing solution to receive requests from customers actively looking for moving services. With more than 15 years of experience and an international team of experts, it is our goal to take the hassle out of moving.


Contact info

4.0

Great

TrustScore 4 out of 5

114 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

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4.0

All reviews

(114)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Put me in touch with many movers. Moving company I used was excellent. Made the process of finding a company very easy.

11 March 2023
Unprompted review
Rated 5 out of 5 stars

John was fantastic

John was fantastic, arrived on time, removed everything quickly. Highly recommended reliable and friendly service. Great value for money too.

14 January 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this unless you have planned your move already 100%

Wow, the weirdest system in the world!

I wanted to see how much my move potentially will cost at the end of the year and these guys gave my details to all their partners so they are emailing and calling me now asking so when I am moving how much stuff I have etc. This is definitely not a place where you just want to look at info and prices. I literally just wanted to know the difference between my move within London and then move to Scotland. I just needed the info so I can give average number to my partner. Is it like 10 pounds or 10000 pounds. Didn't even need the specific number, just a difference.

One of their partners emailed back to me and said "request your cancellation with getamover so we can get a refund for referral as you dont want to actually move now"? W*f?

No wonder everybody hate platforms like this

20 March 2023
Unprompted review
Rated 5 out of 5 stars

We moved from the U.K

We moved from the U.K. to Spain and it was such a smooth process with came-ro.The drivers were polite, hard working and careful with all of our goods.Once the delivery arrived in Spain once again the drivers were superb and not one bit of damage.The move was also made easier by the brilliant Julie who kept us informed all during the move. I cannot rank this company highly enough and would fully recommend using them.

Lee 2023

22 January 2023
Unprompted review
Rated 1 out of 5 stars

An annoying experience never to be repeated

Made the mistake of putting my details into GetAMover in order to get quotes from 'local companies' for my move. Within minutes I was being bombarded with calls, texts and emails from dozens of companies based all over the country. The website promised quotes from 6 companies, so far I am well into double figures (pushing 20). This experience wasn't helped much when I started getting quotes from another moving comparison site (localmoves.co.uk) whom I had never contacted, so I'm guessing my details may have been sold on by GetAMover. If the experience of trying to move house isn't stressful enough for you then go ahead, pop your details into this site and spend days fending off removals firms who all want a bit of your time.

19 January 2023
Unprompted review
Rated 5 out of 5 stars

“Excellent service

“Excellent service, very easy and quick + simple!”
THANK YOU Getamover
Honestly, I have moved around a lot over the years, and never had I ever had movers as helpful and professional as the three gentlemen from VaiVan who helped me out. Excellent communication, lovely manners, and genuine care to ensure a positive experience. They provided tools to dismantle furniture and were thorough with ensuring all of my belongings were perfectly taken care of. Furthermore, they were constantly very patient and reassuring, it truly helped reduce the stress of it all. Excellent service, absolutely excellent. They had moving blankets and straps which were used to tie and cover my belongings as they were being loaded into the Luton van. Their pricing was cheap and the move didn't cost me that much as the movers were efficient and fast - they wasted no time. Booking with them was no hassle as it was simple, quick and easy I was able to use my card to pay online and I was provided receipts as well immediately after making payment - fully packed and moved my 2 bed home!!!!

6 December 2022
Unprompted review
Rated 1 out of 5 stars

Stay away from this company.

I completed an online request for quotes, indicating on the appropriate tick box, that I required dismantling (of the 2nd-hand bed that I was buying on eBay.)

A company then phoned me, quoted me, I accepted their quote, they asked for a deposit which I paid using my card - concluded the deal - and THEN got a text message, wanting to charge me an additional £100.00 for the dismantling.

Called the company straight back, and they refused to refund the deposit, saying they needed 5 days notice of cancellation (despite the move being two days away, and having only just arranged the move within the previous hour!

Contacted Get-a-move, who were not interested. Said it’s none of their business (despite the fact that they were the middle-man, who either failed to pass on the job request accurately, or else who list unethical traders on their website.)

Stay away! Entirely stressful at a time of great stress.

22 November 2022
Unprompted review
Rated 1 out of 5 stars

Use another service instead

Really unhappy with my experience. The website promises a hassle free experience, and trusted removals companies, yet when I had a terrible experience with the company we picked (who also refuses to respond to my complaints), Getamover's answer is just a "sorry" and "we can't change the past" 😕

7 August 2022
Unprompted review
Rated 1 out of 5 stars

This company employs criminals

This company employs criminals. We were contacted by "Jolene Porter Clearance & Delivery Dept, Get A Mover (Address in Blackburn)" who was employed by Get a Mover (logo on invoice). We transferred money only to then be asked for more money when the removal was cancelled the hour before it was due. This was reported to HSBC who confirmed it was fraudulent and returned the money. Get a mover never got back to us to accept liability.

5 September 2022
Rated 5 out of 5 stars

Good service

Good service. Needed mover at short notice. Getamover gave names of 2 companies, only one responded. Got quote from Butlers removers via Getamover. Quote reasonable and service very good. Would use Butlers again if need a mover. Staff very pleasant and helpful, nothing seemed too much trouble.

24 June 2022
Unprompted review
Rated 5 out of 5 stars

Small removal to Portugal

To start with I had offers but requesting a lot of money I was not prepared to pay for. In the end I managed to get a much lower price and the service was fantastic from beginning to end.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

A choice of removal companies

I was seeking a removal company that could accommodate my particular moving requirements.
Through getamover I was offered a choice of companies and found a very professional company that I was very happy with.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

An excellent service

An excellent service
I contacted Getamover to quickly identify a removals firm available to move my daughter's belongings from one house to another at very short notice. A company was highlighted and I was able to read their reviews posted on Getamover. I contacted the company directly and they were extremely helpful. The move was successful and I would use and definitely recommend Getamover to others. Thank you, Getamover!

23 August 2022
Unprompted review

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