GenuineDrugs123 Reviews 

386
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company, reflecting outstanding overall satisfaction. Customers frequently mention that the delivery service is exceptionally fast, with parcels consistently arriving well ahead of schedule in very secure conditions. People also deeply appreciate the remarkably helpful staff, responsive communication, and continuous guidance provided by the team throughout the entire ordering journey. However, some people mentioned that they initially experienced personal doubts or encountered unexpected local delivery payments upon arrival. Despite these minor occasional concerns regarding specific orders, most consumers find the overall service remarkably reliable, efficient, and extremely valuable for everyone involved.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting very quick shipping... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the professional and... See more

Order

Consumers find order to be a seamless experience, frequently highlighting straightforward purchasing... See more

Product

Customers consistently note positive experiences with product, highlighting the high quality of the medicines... See more

Staff

Clients share satisfaction on staff, highlighting a very good and reliable team that provides helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish this company excelled. I had Sam help me, kept me updated, answered all my questions within minutes. Can’t recommend them enough. Il always come back. The medication was exactly a... See more

Rated 5 out of 5 stars

Excellent service. Received the tablets within a week from the day I placed the order and have been updated regularly by Sam. The tablets are not from a known Pharma company and I have just started ta... See more

Company replied

Rated 5 out of 5 stars

Wasn’t too sure at first that these guys were legit, so spoke to their customer service team. They very kindly trusted me enough to pay after delivery once I’d examined the goods for myself. The goods... See more

Rated 5 out of 5 stars

I live in Canada and I ordered the medicine to be shipped to Colombia for my mom, experience was excellent, they answered my questions 24/7 via what's up even on Sundays. Medicine even arrived earlie... See more


Company details

  1. Online Pharmacy
  2. also in
  3. Online Prescription Medication Vendor

Information provided by various external sources

Global Express Shipping # 100% CUSTOMS CLEARED DELIVERY for US, UK, China, Russia, Philippines, Thailand, Japan, Korea, France, Taiwan, UAE, New Zealand, Australia, Saudi Arabia, Vietnam & many other countries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(386)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My first order with GenuineDrugs123, and very positive.

This was the first time that I had placed an order with GenuineDrugs123, but I would happily use them again should I need to. I have been on medication supplied by the UK NHS and prescribed by an NHS consultant for about 24 years. My local pharmacies ran out of this particular medication for several weeks and after searching on-line I ordered similar medication from GenuineDrugs123, which they had available in stock. The shipping charges from their supplier in Turkey seemed a bit high, but I felt that that was an acceptable price to pay to continue with tablets which my local pharmacies were unable to provide. The medication was sent promptly from their supplier, but then confiscated in transit by UK customs. The customs authority had not yet informed me of the confiscation, and without the necessary documentation from them I am unable to appeal their action. GenuineDrugs123 informed me that the medication had been confiscated and immediately despatched a second parcel at their own expense. This safely arrived quickly by post. Jane and Cathy, from GenuineDrugs123, kept me fully informed of the progress of the order and answered any questions that I had, for which I am genuinely grateful.

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Truly a great experience buying from…

Truly a great experience buying from them.
There is guidance through the whole ordering process. First through online chatt and later through email and or whatsapp with a helpdesk repressentative that will be dedicated to your order.
There was a delay in the delivery on the side of the courier but thanks to the great customer service it was resolved quickly.
One of the best service I have ever experienced.
Will never order anywhere else if they keep this quality of service upp

16 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I was kept fully informed all the time. The delivery was surprisingly fast. The item arrived safely. And a little get well card in the box was a really kind gesture. Highly recommend

28 May 2025
Unprompted review
Rated 5 out of 5 stars

They have my medicine

I have found this site because a medicine I need and it was not on my country. All the experience was very good. WhatsApp chat was responsive and supporting all the process from the purchase to the delivery. I will use them in the future.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

10/10

Best service and even better customer service!! Will purchase from here again!

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service!!

Amazing service!!! I was skeptical about the quality of the product and delivery but it was a great experience!
I totally recommend Genuine Drugs 123👍🏻

7 May 2025
Unprompted review
Rated 5 out of 5 stars

Easy site to navigate

Easy site to navigate, very quick delivery and excellent communication from start to finish. Will definitely be looking at their help again. Recommended. Thankyou.

23 April 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look