Geniee International Reviews 12

TrustScore 4 out of 5

4.0

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Company details

  1. Software Vendor
  2. Advertising Agency
  3. Marketing Agency

Written by the company

Geniee is a Japan-based company specializing in digital advertising technology. Its offerings are diverse, from high-performance, transparent programmatic ad tech to marketing automation solutions that drive measurable results for both publishers and advertisers. Geniee provides well-rounded solutions that facilitate both supply-side monetization and demand-side efficiency. Specifically, while Geniee SSP enables publishers to monetize web and mobile properties more effectively, Geniee DSP ensures access to high-quality inventory and cost-effective campaign delivery. With a growing global presence that extends from Japan to Singapore, Vietnam, Indonesia, Thailand, India, and the United States, Geniee has gained hands-on experience in delivering localized adtech excellence across diverse markets. Its expertise is further solidified with its status as a Google Certified Publishing Partner (GCPP) and a member of the Mobile Marketing Association (MMA) in Indonesia. Geniee is dedicated to simplifying the marketing journey and becoming the trusted partner of choice for businesses seeking sustainable growth in the fast-evolving digital advertising landscape.


Contact info

4.0

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

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Rated 2 out of 5 stars

Disregarding potential customers

Perhaps they have good results, perhaps not. I couldn't verify this because they are completely unprofessional. First, their representative, Febru F., asked me for confidential business information, so I sent it to him. He responded very late, and then stopped communicating altogether. This was about working on websites with hundreds of thousands of views per month. This is a very poor representation of the company and discouraged me from considering their offer.

11 March 2026
Unprompted review
Geniee International logo

Reply from Geniee International

Hi Krzysztof,

Thank you for sharing your feedback, and we sincerely apologize for the experience you had with our team.

We understand your frustration, especially after taking the time to provide business information and not receiving the level of communication you expected. This is not the standard of professionalism or responsiveness we strive to provide at Geniee.

Please rest assured that any information shared with our team is treated with strict confidentiality and handled with the utmost care. While we do have specific evaluation criteria for publisher partnerships, we should have communicated the process and updates more clearly and promptly.

Your feedback has been shared internally so we can review what happened and improve our communication moving forward.

We genuinely appreciate your consideration of Geniee and would welcome the opportunity to reconnect and properly evaluate your project should you be open to it in the future.

Best regards,
Geniee International

Rated 5 out of 5 stars

Very active and always follow up on the work

We’ve had a good experience working with this company. They are very active and always follow up on the work, so nothing is missed. The staff are friendly and easy to talk to, which makes things simple and smooth. They also reply quickly and give fast feedback, which really helps us move forward without delay.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Since partnering with Geniee

Since partnering with Geniee, we've seen consistent performance improvements, especially in eCPM and fill rate. Whenever we have a question, Geniee’s team is always available to help. Highly recommended for any publisher!

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Good memory with Geniee partner.

Hi,
I am a partner from Medai in Thailand. I have been working with Geniee for a long time, and I think your team can provide good help and support me consistently. They can find new solutions and suggest a format ad.

Let me share a case. I have a problem with my website, I can't to know what happened? Miss Nga (Zoe) can try to support and suggest about a problem. She helped me very much I feel good.

10 October 2025
Unprompted review
Rated 5 out of 5 stars

We truly enjoyed our discussion with…

We truly enjoyed our discussion with Geniee International Group. They provided us with valuable insights for the future, and we greatly appreciate their humble approach to collaboration. Beyond work, they also encouraged open sharing and meaningful exchange.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Geniee International has been great to work.

I’ve had a very good experience with Geniee International. Their advertising and marketing solutions are effective, reliable, and easy to work with. The team is professional, responsive, and always willing to provide support when needed. I also appreciate the transparency and efficiency in the way they work. Overall, Geniee has been a trustworthy partner, and I would recommend them to any business looking for strong adtech and martech solutions.

11 September 2025
Rated 1 out of 5 stars

We tried to partnership and requested…

We tried to partnership and requested to Indonesia team support. but they are responded properly. very poor service. kindly help us to support further from other team.

4 September 2025
Unprompted review
Geniee International logo

Reply from Geniee International

Hi Saravanan,
Thank you for taking the time to share your feedback. At Geniee, we always strive to provide the highest level of service and attentive support to all our clients, and we regret that in this instance we were unable to move forward with your request.
As explained during our communication, certain issues prevented us from proceeding further despite our best efforts to assist. We understand this may have been disappointing, and we sincerely apologize for any inconvenience caused.
Please know that we value your input and remain committed to upholding the standards of service and support that our customers expect from us. We wish you the very best in finding a suitable solution.

Rated 5 out of 5 stars

Trustworthy organization.

Genuine and supportive people. They have been a trustworthy partner for a long time.

2 September 2025
Unprompted review
Geniee International logo

Reply from Geniee International

Hi Tuấn,
Thank you very much for your kind review. We truly appreciate your trust in Geniee and are delighted to know that our service has met your expectations. Your feedback is a great encouragement for us to continue striving for excellence and delivering the highest level of support to our partners.

Rated 5 out of 5 stars

Professional and Reliable Service

I had a great experience working with Geniee International. The team is very professional, responsive, and easy to communicate with. Their solutions are effective and tailored to our needs. Everything was delivered on time, and the support we received was excellent. Highly recommended for anyone looking for trustworthy and innovative digital solutions.

6 August 2025
Unprompted review
Geniee International logo

Reply from Geniee International

Hi Pattarawadee Srirawongsa,
Thank you for your thoughtful feedback. We are pleased to know that our solutions and support have met your expectations, and we greatly value your trust in Geniee International.

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