Gelous Reviews 

9
•
TrustScore 4.5 out of 5

4.3

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Company details

  1. Cosmetics Store
  2. also in
  3. Beauty Product Supplier
  4. Beauty Supply Store
  5. Health and Beauty Shop

Written by the company

Gelous is NZ's #1 Gel Nail Polish & Starter Kits brand, your go-to for salon-quality gel manicures at home. Our vegan, cruelty-free, HEMA & TPO-Free formula is simple to apply and remove: prep, paint, cure, and enjoy chip-free, high-shine nails that last over two weeks. Explore our expanding collection of 300+ polishes, manicure tools, gel nail lamps, and customisable starter kits, available online and in our Rosedale, Auckland store. Every Starter Kit includes free access to Gelous Academy, our step-by-step video education platform, so customers with no prior experience can get salon-quality results from their first kit. We ship across New Zealand, Australia, and worldwide. Founded in Auckland in 2018 as New Zealand's first homegrown DIY gel nail polish company, Gelous is backed by 29,000+ customer reviews across Google, Facebook, and gelous.co, with hundreds of tutorials, thousands of community members, and dedicated customer support, plus a 30-day money-back guarantee on Starter Kits.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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4-star
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1-star

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4.3

All reviews

(9)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

This is a fantastic local NZ company…

This is a fantastic local NZ company with excellent customer service and amazing products. Ive been a customer for over 4 years and I continue to be impressed by them. Their products are excellent with an excellent range. The website is super easy to use. And the sales are amazing. Postage is always fast. I honestly cannot recommend them enough!

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Gelous

I have been a Gelous customer for a few years now and bought a lot of their products. Gelous has amazing customer service and products. They have a Gelous community Facebook page that you can follow for tips and advice from other customers. They also have links on their Gelous website where you can watch tutorials on how to apply their products, perfect for beginners! I highly recommended Gelous, their customer service is 10/10

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Impressive

New to gel nails, and have found this system really easy to use. The YouTube videos have been particularly helpful! Great products, huge range, quick delivery, plus really helpful customer service. Highly recommend!

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Gelous have fantastic products

Gelous have fantastic products, their packing of orders and delivery is consistently super quick, love the tutorials on their YouTube and TikTok as well. Highly recommend!

29 September 2026
Unprompted review
Rated 5 out of 5 stars

Great product

I’ve purchased from Gelous a few times over the last few years. Such a great range of gel shades and great quality too. Orders have always bent sent out quickly and arrive well packaged.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product!!

The product itself is very high quality. Lots to choose from. The YouTube tutorials are top tier and VERY helpful. Easy to apply for a newbie! Set really well and last.
Little bit slow to post, but worth the wait!!

29 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Products & Service

I have ordered numerous times from this website and not only are the products good and of great quality the price is also reasonable and they have fantastic specials on from time to time. Delivery times for orders are also very quick and I always have my products with 2-3 working days. I did once experience issues with the electric nail file that I had purchased and the customer service was fantastic and quick to respond. Not only was the issue solved but I was truly impressed by the incredible service. I highly recommend purchasing from Gelous. Only warning… it’s becomes addictive buying from them.

29 September 2026
Unprompted review
Rated 5 out of 5 stars

My favourite products!

I’ve been using gelous for years now and my nails are always gorgeous! Products are fantastic quality and a great range. Love!! Nail day is always the best day 💅

29 September 2026
Unprompted review

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