I got 2 of jeepas products. Grinder and a little Smooth operator iron. Very comfortable to use and handy generates adequate heat considering the size of it. Grinder work really well. Grinder is excell... See more
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Review summary
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I received the fan and initially tried to assemble it myself, but I thought some parts were missing, which turned out not to be the case. It was later assembled by a professional and appears to be wor... See more
I bought Geepass electric blankets and 5 in 1 blender, it arrived earlier than expected. I had challenges with the 5 in 1 blender, contacted the customer service the assistant was Sreya MS, they were... See more
Company replied
I bought 2 electric urns and one proved faulty 6 months later. Geepas handled the exchange quickly and efficiently. the customer team was excellent-friendly, responsive, and made the whole process ver... See more
Company replied
Company details
- Appliance Store
- Countertop Store
- Electrical Appliance Wholesaler
- Electronics Company
- Kitchen Supply Store
- Vacuum Cleaner Store
Written by the company
With over 30 years experience and available 85 countries, GEEPAS has become a household name in the field of Electronics.
Contact info
United Kingdom
- geepas.co.uk
4.0
Great
3K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received the fan and initially tried…
I received the fan and initially tried to assemble it myself, but I thought some parts were missing, which turned out not to be the case. It was later assembled by a professional and appears to be working well. Although black is not my preferred colour, it looks very nice.
7 April 2026
Prompt reply problem resolved,Thank you
Prompt reply problem resolved,Thank you
28 April 2026
Unprompted review
I got 2 of jeepas products
I got 2 of jeepas products. Grinder and a little Smooth operator iron. Very comfortable to use and handy generates adequate heat considering the size of it. Grinder work really well. Grinder is excellent and was good to go. Grinds different tough ingredients and they smooth depending on how you want it. I'm very greatful I purchased jeepas products.
18 April 2026
Great quality product
Great quality product. I bought blender and grinder this time and love it. I like GEEPAS products. My previous buy was an Air Fryer and I recommend everyone to invest in GEEPAS instead of costly brands.
21 April 2026
Great service and great price
Great service and great price, really pleased with our purchase
24 April 2026
Great Next day delivery as mentioned…
Great Next day delivery as mentioned great product quality
23 April 2026
Coffee maker
The parcel, professionally packed, came as promised. The coffee maker was excellent regarding its design and function. Its size is perfect for smaller kitchen.
Very pleased with its purchase.
23 April 2026
I written to customer service several…
I written to customer service several times and each time I’ve had no reply….
1 February 2026
Amazing well known brand that is…
Amazing well known brand that is reliable, modern, good price
Most of my kitchen tools from Geepas
21 April 2026
Reply from Geepas UK
Hi Sara,
Thank you so much for your wonderful feedback.
We are pleased to hear that you consider Geepas a reliable and modern brand offering good value for money. It is especially encouraging to know that many of your kitchen appliances are from our range.
Your continued support is greatly appreciated. Please feel free to reach out to us if you require any assistance in the future.
Kind regards,
Customer Support Team
Geepas UK
I am bay blender and one fan I am happy…
I am bay blender and one fan I am happy with both product very good quality geepas customer service also good
25 April 2026
Unprompted review
Reply from Geepas UK
Dear Customer,
Thank you for your kind feedback.
We’re delighted to hear that you are happy with your blender and fan, and that you are satisfied with the quality of our products. It’s also great to know that you had a positive experience with our customer service.
Your support and appreciation mean a lot to us, and we look forward to serving you again in the future.
Kind regards,
Customer Support Team
Geepas UK
If I could give this zero stars
If I could give this zero stars, I would. It’s completely useless—stopped working in under a month and won’t even switch on. I need a quick caffeine fix as a busy mum, and this kettle can’t do the one job it’s meant to. Cheap rubbish. Avoid it. Lesson learned.
25 April 2026
Unprompted review
Excellent customer service, will buy form you again
I’ve been using this food processor for almost two years, and overall it has been a reliable and efficient kitchen appliance. It handles everyday tasks like chopping, blending, and mixing very well, and it has definitely made food preparation much easier for me.
Recently, I encountered an issue where the screw at the bottom of the jar started rotating, but the blade inside was no longer spinning. This was quite unexpected after such consistent use. However, I reached out to customer service, and I have to say they were very helpful and responsive throughout the process.
Although it took a little over a month to receive the replacement part, they did follow through and resolved the issue, which I really appreciate. Their support and commitment to fixing the problem made a big difference.
Thank you for your service — I’m happy with how this was handled, and I would definitely consider buying from you again.
27 February 2026
Unprompted review
Reply from Geepas UK
Dear ElMaghraby,
Thank you for sharing your detailed feedback and for your continued trust in our product over the past two years.
We’re pleased to hear that the food processor has been a reliable and efficient part of your kitchen, making your daily food preparation easier. At the same time, we sincerely appreciate your patience regarding the issue with the jar and the time taken to receive the replacement part.
It’s encouraging to know that our customer service team was able to support you effectively and follow through to resolve the issue. Your acknowledgment of their efforts means a great deal to us.
We truly value your support and are glad we could turn your experience into a positive one. We look forward to serving you again in the future.
Kind regards,
Customer Support Team
Geepas UK
Geepas Electric blankets and 5 in 1 Blender
I bought Geepass electric blankets and 5 in 1 blender, it arrived earlier than expected. I had challenges with the 5 in 1 blender, contacted the customer service the assistant was Sreya MS, they were very helpful, responded to my queries within 1 working day. They also sent me a replacement part for my blender, thanks to the warranty. The electric blankets are working well. I would rate the customer service and Geepass product 100/100.
31 December 2025
Unprompted review
Reply from Geepas UK
Hi Tuoyor,
Thank you for taking the time to share your detailed feedback.
We’re delighted to hear that your order arrived earlier than expected and that you are satisfied with your electric blankets. It’s also great to know that our customer service team, especially Sreya MS, was able to assist you promptly and effectively with your blender concern. Ensuring our customers receive timely support and benefit from their warranty is very important to us.
Your kind words and perfect rating truly mean a lot, and we’re glad we could provide you with a positive experience.
Thank you once again for your support.
Kind regards,
Customer Support Team
Geepas UK
Good price and quick delivery
18 April 2026
Reply from Geepas UK
Hi Allen,
Thank you for your feedback. We’re pleased to hear that you were happy with the quick delivery and found the product to be good value.
We’re delighted that our customer service team could assist you and resolve your query smoothly. Feedback like yours truly motivates us to keep improving and deliver the best service possible.
Kind regards,
Customer Support Team
Geepas UK
Reply from Geepas UK
Hi Stella,
Thank you for your feedback. We’re pleased to hear that you were happy with the timely delivery.
We truly appreciate your kind words and are glad we could meet your expectations. Your feedback encourages us to continue providing efficient service.
Kind regards,
Customer Support Team
Geepas UK
6 Weeks Later and Order Still Not Fulfilled
I placed an order for two items on 12 March with next day delivery. Six weeks later, only one item has arrived (23 April), and it was delivered in damaged packaging. Customer service has been extremely poor and has not resolved the issue. This has been a very disappointing experience and I would strongly advise others to think twice before ordering.
23 April 2026
Unprompted review
Good mixer recommended
13 April 2026
Reply from Geepas UK
Dear Imtiaz Khan,
Thank you for your wonderful feedback!
We’re delighted to hear that you’re happy with the mixer and that it met your expectations. It’s always great to know our products are making a positive difference in your daily routine.
Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Customer Support Team
Geepas UK
I got a geepas toaster last jan it is…
I got a geeppas toaster last jan it is burning everything I would not reccemend them
15 January 2026
Unprompted review
Reply from Geepas UK
Dear Christine,
Thank you for sharing your feedback. We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused.
We would like to inform you that one of our customer support agents has already contacted you via email regarding this matter and waiting for your response.
We kindly request that you respond to that email at your earliest convenience so we can assist you promptly and resolve this matter without further delay. Your satisfaction is our priority, and we’re here to help.
Kind regards,
Customer Support Team
Geepas UK
Service was good prompt delivery
Service was good prompt delivery. Quality product solid built.
15 April 2026
Reply from Geepas UK
Dear Sohanpal,
Thank you for your kind feedback. We’re delighted to hear that you were pleased with our prompt delivery and found the product to be of solid build and good quality.
Your feedback is truly appreciated and encourages us to continue delivering reliable products and efficient service.
Kind regards,
Customer Support Team
Geepas UK
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