Gadget Centre Reviews 

1,329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 289 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the refurbished laptops look and run like brand-new machines, offering incredible value at a fraction of traditional shop prices. People really appreciate the straightforward custom specification process, helpful communication throughout, and how securely packaged their devices arrive. Some reviewers were not happy with unexpected battery faults or power connection problems that occurred shortly after receiving their computers. A few individuals also noted minor cosmetic imperfections, such as tiny scratches around ports, or expressed frustration regarding delivery delays and older internal components. Consumers occasionally experienced performance unreliability or difficulties trying to secure prompt resolutions for faulty hardware.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that laptops arrive looking and performing like new... See more

Quality

Consumers find quality to be positive, noting that their refurbished devices arrive looking brand new and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reporting fast shipping times, safe... See more

Order

Clients share ambiguous opinions on order processes, highlighting a generally simple and easy website... See more

Price

Reviewers highlight positive aspects of price, noting that laptops are available at a fraction of the cost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really good service - excellent product when it was delivered - just what my son needed for university. With 3 year premium warranty it was still half price of a similar device in the shops. Reckon i... See more

Rated 5 out of 5 stars

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell. Same spec machine was 2 to 4 times the price if bought new from Currys. Delivered as expected within 5 days and go... See more

Rated 5 out of 5 stars

Taken a chance with the deal thinking it's too good to be true but decided to have a punt as Windows 10 had put me down the cul de sac so my lap top was really of no use.Gadjet Center have got me on t... See more

Rated 5 out of 5 stars

I ordered a laptop easily using their guide on specifications. I used them because too much tech goes into landfill and these guys are reusing tech to prevent this. I was told my new laptop wouldarri... See more


Company details

  1. Computer Store

Written by the company

Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,329)

275 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All good. Can't fault.

Ordered a specific laptop to replace my hp PC. The little laptop is more than enough I need for general use. I won't go into the spec but the price for the spec was brilliant. It looks like new! The process of ordering couldn't be simpler. Highly recommended. Cheers.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Laptop purchase

I recently ordered a highly specified laptop from this supplier on 3/12/25.
It was delivered on 12/12/25, which I thought was pretty good considering the time of year.
I decided the laptop wasn't for me, for reasons not related to quality.
Feedback from the company was excellent, and I received full instructions on how to return the item. Thank you Jake and Dylan.
I received a full refund on 30/12/25.

Great company to do business with, and I wouldn't hesitate to deal with them in the future.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service

Very pleased with my order and the communication and ease of placing an order is excellent. An immaculate laptop was sent according to my upgraded spec at great value and has a 3 year warranty.

Would highly recommend.

12 January 2026
Unprompted review
Rated 4 out of 5 stars

Same as most... delivery time, BUT READ POST

When I found this link to the gadget centre, I was dubious about it ....I read loads of reviews and decided to give them a go. I love the Dell that I got sent, it does everything asked if it. It's fast and great for my video editing, so on that front it would be a 5 star review, but what let's it down is the delivery time. I have no problem waiting...top of my head, I think it was just over a month until it arrived. Their info when purchasing states considerably less time. If you changed that in your promotional info, then people would know there is demand and that there will be a wait for their laptop. I emailed once as you start to think something dodgy is going on....but the truth is, they are busy doing lots of orders....and this is fine as well, just make it known and give the real "wait time" when people order. To be clear, this is a genuine firm, great product, just a long wait for delivery, but I would 100% order again as what you get for the price, is brilliant. Thank you for my laptop.I urge anyone to use this small business.

3 January 2026
Unprompted review
Rated 5 out of 5 stars

A very bespoke service

A very bespoke service, I was able to build my own laptop so that I could get exactly what I needed without having to negotiate any of the 'big sell' tactics that you get from the bigger companies. The process was easy and the laptop arrived in good time.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Give Gadget-Store a Miss

I bought an iPhone off Amazon. Dec 6 2025. Said it would arrive Dec 13-16 2025. On Dec 12 2025 I got email saying they’d tried to deliver it at home but I wasn’t at home. Not true, I was and they didn’t. After that a succession of emails resulted in nothing. I tried to cancel but couldn’t. I asked for refund but was denied. I then asked for delivery to Evri shop locally. Yes, Evri! Had I known it was Evri I’d never have ordered it. Long story short, Evri says it’s been delivered now to collection point. Collection point says No it hasn’t. I’m no further forward. Gadget-Store is refusing my refund because the item has been delivered. It hasn’t. It’s probably for sale on EBay right now! I’m not actually sure that Gadget-Store exists. Companies House says it ceased to trade months ago. In that case, why is Amazon allowing it as a third party seller? I’ve only discovered this today. Be very careful in who you trade with on Amazon. By the way, Amazon itself has been of no use at all. Also, I’ve not been able to post a negative review about this seller. Mmmm! Something fishy in the house of Denmark!!!!

5 January 2026
Unprompted review
Gadget Centre logo

Reply from Gadget Centre

I'm sorry to hear you had an awful experience with that company. I just wanted to clarify that this isn't the same company, we are a Refurbished Laptop Business- here's the link to our website- https://www.gcentre.co.uk/
Please keep in mind that there is other businesses with similar names.

Kind Regards
Gadget Centre (UK) LTD

Rated 5 out of 5 stars

Great experience

Bought a laptop for domestic, everyday, light use to replace my 6 years old Dell.
Same spec machine was 2 to 4 times the price if bought new from Currys.
Delivered as expected within 5 days and good communication at each step of the process.
Worked straight out of the box and looks like new.
First time using Gadget Centre, would definitely recommend them and would use again.

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Superb after sales service

I purchased a laptop that developed a minor fault. The after sales service could not have been better so not only a great product but superb after sales service. Magnificent

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Really happy with the laptop

Really happy with the laptop. There was an issue with the charging cable but a quick email to their customer services and a new one was forwarded out that day. Would highly recommend Gadget Centre for those looking to order a bespoke laptop.

4 January 2026
Unprompted review
Rated 4 out of 5 stars

better communication required

the laptop when it arrived appeared to do all we asked of it, however the delay in shipping and and lack of notification was troubling. that said it came and so far we are happy

24 December 2025
Unprompted review
Rated 5 out of 5 stars

How internet shopping should be!

I ordered a reconditioned laptop, the second from Gadget Centre. As before, exactly as specified, looks good, runs perfectly.
Delivery took a while, but I live on an island so I'm used to that. I was actually thrilled they didn't hesitate to deliver here!
All in all a positive experience- shopping with GC is how internet shopping should be; simple, cost-effective, open, and right first time!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Everything I wanted at a price I could afford

The process of picking the specifications was easy and gave me a price that was unexpectedly low and within my budget. Unfortunately I ordered my laptop during a particularly busy time, so I had to email a couple of times to find out about how my order was progressing but I got quick and helpful replies from Jake and Dylan N and when my laptop arrived I was really impressed with how good the refurbishment was. The laptop is smart and fast and everything I wanted.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company.
Super Laptop supplied for an incredible price. And we're saving e-waste.
Good communication throughout.

25 December 2025
Unprompted review
Rated 3 out of 5 stars

Pretty Good

From order to delivery was quoted as 3-7 working days; this actually took nearly a month and I had to chase them as they did not keep me informed.
When the laptop arrived, it was smaller than I expected, which was disappointing as I wanted to use it for gaming and my eyesight isn't what it used to be!
However, the quality and performance of the laptop are superb and I have no complaints. I feel I've got a lot of laptop for the money I paid and so I would recommend.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - Great Company!

Was a little sceptical at first as they were offering High Spec reconditioned Laptops at a fraction of the new cost, but I did my research and placed an order for a high spec laptop. I have to say I couldn't be happier! Delivered in days and it’s a great Laptop and a fantastic upgrade from my old one. It also looks good with the vinyl wrap to protect it and everything is working as it should and it was set up perfectly for me. I added a 3-year warranty for peace of mind for less than a cheap night out on the booze! Would highly recommend as they offer a first class service from ease of choosing my specification, to ordering to delivery. A+++++++

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great 1st laptop for my son, V. Impressed.

Trusted these guys to build my son’s first laptop. So pleased with the result. Great spec for price, will do exactly what we need and at a great price (inc 3 year warranty). Also love the reconditioning of the appearance which made it extra special as a present. Early days but other than the lack of a thousand bits of paper and fancy packaging there’s no way to know it’s not brand new. A little bit of recycling also helps my conscience.
Would 100% recommend.

29 December 2025
Unprompted review

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