Really good service - excellent product when it was delivered - just what my son needed for university. With 3 year premium warranty it was still half price of a similar device in the shops. Reckon i... See more
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Affordable laptops, computers and phones! All with inclusive warranty! High-end electronics, at low prices. Looking for a powerful laptop with top performance? Try our "Build your own" laptop service!
Contact info
Unit 14, 237 Union Street, PL1 3HQ, Plymouth, United Kingdom
- 01823 778121
- contact@gcentre.co.uk
- gcentre.co.uk
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Replied to 4% of negative reviews
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First Experience with Gadget Centre
Firstly, great customer service. Friendly & efficient - answered all questions professionally.
Decided to buy a 17" workstation and again got excellent guidance on the process.
However, when the machine arrived, I thought it was brand new, such was the refurbishment. It was fully loaded to my requirements and immaculate in appearance. I could not be happier and would highly recommend this company.
Fantastic value
Really easy to order, helpful staff for advice a really great price and prompt delivery.
Looking for a replacement laptop.
I was looking for a reasonably priced laptop for everyday use and GC was recommended by a friend. Like other reviewers I used the build tool on the site and when the laptop arrived I was pleasantly surprised that all was as expected. So much so that I later bought one for a family member as a surprise gift only recently.
I'd recommend GC for their laptops, warranty options and customer service, none of which I could fault.
Not impressed with product
Not impressed with product. The battery lasts about 90 minutes and the power lead doesn't connect properly. It has got so bad now that if it disconnects for no reason. The pointer drifts across the screen. I bought the product a few months ago but have only recently started using it extensively so the date I have given is not the date I bought it but the date I finally gave up with it. It is not completely unusable but not far off it. I bought a reconditioned HP from a local independent family company for £50 less and it is infinitely better.
Well chuffed with the new laptop
Well chuffed with the new laptop. Lightweight slim machine that’s been cleaned to perfection and runs very fast. The textured matt vinyl lid and keyboard surround wrap is a fantastic touch and expertly fitted by someone who knows how to vinyl wrap exquisitely.
First time buyer
Had to wait two weeks, but it was stated on the confirmation email there was high demand, so no issues. I emailed to ask if I could have a smaller screen laptop, and they obliged fully. My laptop arrived yesterday and I couldn’t be happier. Fully refurbed. Looks and runs like new. Have installed Linux Mint on it and it runs like a dream.
My only criticism is the charger wasn’t recognised by the machine, but as the laptop also charges via usb c I already have a suitable charger.
Great company and will use again 👍🏻
Absolutely Brilliant
Absolutely Brilliant - needed some advice as to what i needed to do the jobs, which was provided. New laptop arrived on time, perfectly set up. delighted with battery life, exceedingly quick too.
Ordered a laptop from Gadget Centre on…
Ordered a laptop from Gadget Centre on April 19. Their estimated delivery was 4–10 business days, so I even contacted support to try and fast track the order. The 10th business day was already May 1, but the item was only marked as dispatched without any tracking number provided. When I raised my concern, support mentioned it may have been due to courier negligence. Maybe yes, maybe not — hard to know from a customer perspective.
When the laptop finally arrived, the power button needed around 10 seconds of continuous pressing just to turn on the unit. I returned it, and to their credit they immediately offered either a replacement or refund. I chose replacement because their overall reviews seemed good, and I believed my case might just be an isolated issue.
I sent the laptop back on Friday, they received it Monday, then advised they would “try” to ship within the week because they were very busy. By Thursday, after the long delay, I requested a full refund if they still couldn’t dispatch the replacement. Interestingly, the replacement was dispatched immediately after, and I received it Friday, May 15.
In fairness, the replacement laptop works really great and I’m happy with the actual product. Overall, my experience with Gadget Centre was average mainly because of the delivery delays and communication issues. I understand delivery dates are estimates, but it may be better to give customers a slightly longer estimate from the start rather than missing the stated timeframe without clear updates. Early delivery is always a bonus — late delivery without proper communication is what frustrates customers most.
So good that we bought another one
Quick to respond to email queries before placing an order, and very helpful.
You wouldn't know the laptop was previously used, it looks good and performs well, it is so good that we bought another one.
Great valued laptop…
I Upgraded specs on Laptop online, laptop arrived 10 working day well packed in bubble wrap and box. The lap top had a wrap applied and cosmetically looks brand new. I have used it for over a week and everything seems fine. Really good value for the price.
Received my laptop after about 10…
Received my laptop after about 10 working days. I did need to chase for it but communication was good. Laptop arrived and so far really pleased with it . Would recommend
Good deal and good product
I was able to customise the specs for my computer, the price was extremely competitive, and the delivery was fast and very efficient. I have been using the computer for a week now, and its performance so far has been flawless.
Quality and price
Top‑class service
Top‑class service. Laptop arrived updated and ready to go. Very happy with my Dell 2‑in‑1. Highly recommend. Great customer service
Using Gadget centre was honestly a…
Using Gadget centre was honestly a great experience, everything was smoot, honestly the best I've came across
Thank you Trust Pilot
Thank you Trust Pilot. I was toying with the idea of buying from Gadget Centre but when I saw the poor customer follow up I decided not to purchase.
Everything exactly as described in the…
Everything exactly as described in the advertising! (That's pretty rare these days). Just one tiny point, I had to enable Secure Boot myself as this had not been done. I would certainly buy another device from Gadget Centre! :)
Bought a laptop as my old Dell could…
Bought a laptop as my old Dell could not be upgraded to current OS. I found it easy to order and built to my spec from initial order to delivery no problems and prompt updates. When delivered the condition was nearly new and the start up time and speed as described . I would recommend this company .
Quite quick delivery and the laptop…
Quite quick delivery and the laptop works great 👍
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