Chesterfield Valley Investors Reviews 

211
TrustScore 1 out of 5

1.2

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Rated 2 out of 5 stars

Car was misrepresented. Definitely buyer beware type of seller. Do your research. They won't necessarily flat out lie to you but they aren't going to offer any information that would keep you out of a... See more

Rated 1 out of 5 stars

I bought a 1990 corvette from Gateway Atlanta . Received car with cracked windshield , didn't run well needed fuel pump, air condition didn't work power antenna does not work, radio does not work. Bat... See more

Rated 1 out of 5 stars

After I bought a car there, they damaged the car before pick up. After that, no answer from anyone. They didn't assume responsibility nor did they answer any emails or calls. Eventhough I wrote the ge... See more

Rated 1 out of 5 stars

Purchased a 1978 Ford Bronco from Gateway. Absolutely horrible experience. The truck was not as described. Upon delivery before the Bronco was even off loaded, I called the dealer for a refund. Of... See more

Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

Welcome to Chesterfield Valley Investors


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1.2

Bad

TrustScore 1 out of 5

211 reviews

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1.2

All reviews

(211)

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Rated 5 out of 5 stars

Great staff

Great staff! Took a while but I knew it would! Recommend using Gateway!

6 September 2018
Unprompted review
Rated 1 out of 5 stars

They'll sell your car but good luck getting paid.

They did sell my car in a relatively short amount of time. Getting my money out of them was another story. For weeks all I got was excuses: "checks come from corporate", "oh..so sorry he doesn't work here anymore", and my favorite was "checks are only written once a week". Again, they will sell your car, but it might take a lawyer or DMV official to get your money!

6 September 2018
Unprompted review
Rated 4 out of 5 stars

Gateway was easy to deal with and…

Gateway was easy to deal with and responsive. They allowed me to have the vehicle inspected by my own consultant which was essential to making a purchase but would have been more productive if provided a lift for inspection. Additionally I had no access to the owner to get any additional history of the vehicle not provided to Gateway.

6 September 2018
Unprompted review
Rated 5 out of 5 stars

The Orlando team is great

The Orlando team is great, front to back, outstanding communication, beautiful super clean operation, first rate all the way! Very positive vibe throughout the staff.

6 September 2018
Unprompted review
Rated 5 out of 5 stars

I highly recommend Gateway Classic to…

I highly recommend Gateway Classic to sell your car. Everyone on the staff was professional and pleasant to work with. They produced a great presentation with the writeup, photos, and video. The car sold quickly. I will use Gateway again in the future.

6 September 2018
Unprompted review
Rated 2 out of 5 stars

My classic car took forever to find a…

Fort Lauderdale Showroom:
My classic car took forever to find a new home. It was consigned with the company for over 1 year. During this time, they had a large turnover in sales staff. We worked with 4 different sales people. The web site markets the car well with photos and video. We lost a number of sales due to a lack of follow up by the sales team with prospective buyers. If a buyer came to see the car, the sales force was not knowledgeable about the car and were forced to contact me for information and to answer questions. If I was unavailable to take their call due to my work and travel, they didn't follow up, the customer left the site, and the sale never occurred. This happened more than once with different sales people. When the car finally sold, they lost the title and paperwork to complete the sale, therefore delaying the payout. I took a beating on the sale and the car sold for much less than the recent appraised value. Rather than consign with this group, you would be well served to deal with Mecum or Barrett-Jackson, if able. I was planning to take the car off consignment when the contract ended, but it sold right before expiration. Be sure and have a full and complete understanding of the terms and conditions of the contract you sign with them as well. As you might expect, all contract clauses are written to protect Gateway, and not your interests.All in all, not a warm and fuzzy experience. Would not recommend this firm to you.

6 September 2018
Unprompted review
Rated 4 out of 5 stars

Communication would be appreciated

Communication would be appreciated between seller and consignor to avoid misinformation and missed expectations.
Jason did his best to get me top dollar but the market wasn't there...so I had to settle for less..so be prepared for that.

6 September 2018
Unprompted review
Rated 1 out of 5 stars

Management changes hands to much and…

Management changes hands to much and the result is poor communication with the customer... They mark the car up way higher than market value and when you ask them to lower it to get it sold, they slowly lower the price even after you give them a bottom line you will take, so they can make the most money on the sale.. This sales tactic takes longer to sell the car and you steady have to pay every 3-months to keep it listed and there on consignment. They also have no mechanical staffing with any type of aptitude to even trouble shoot the most easiest problems they can have when starting a car... ie: loose battery terminal wire in clamp.. LOL... AND That's a FACT JACK !!!!

6 September 2018
Unprompted review
Rated 1 out of 5 stars

Have not been able to even drive the…

Have not been able to even drive the POS that was purchased from your! Louisville dealer about 3 mos ago; The dealer completely lied about the condition of the car when explicitly asked the right questions. Here is a short list of the reasons it has been worked on(and still is):check engine light on, air cond. not working, When put in gear there is a "klunk", Master cylinder leaking, Emergency brake light stays on, exposed unconnected wires in engine compartment, etc,etc. Out over 23K and still have my mechanics bill to pay. I have not been able to drive it as it is unsafe in received condition. Would not recommend Gateway to my worst enemies!!!

6 September 2018
Unprompted review
Chesterfield Valley Investors logo

Reply from Chesterfield Valley Investors

Sorry to hear about your negative experience. Did you have your mechanic inspect the car before purchasing per our recommendation? Our cars range from 100+ year old hot rods to late model muscle cars and exotics. Because they are all pre-owned, we encourage all potential buyers to obtain a 3rd party mechanical inspection prior to purchase.

Rated 5 out of 5 stars

they are great way to get the best…

they are great way to get the best exposure for selling your car due to the amount of advertising they due on the internet.I would express to sellers however, when you list your car with Gateway that you write your own ad copy so you have the most responses on your car.

6 September 2018
Unprompted review
Rated 1 out of 5 stars

beware!!!

So I had great customer service but the car I got was not worth the money by far. Here is what I am having fixed at this day and time: Leaking at the transmission pan due to a busted visible gasket, oil drips on all oil pan screw heads, leaks coming from the transmission at the bell housing, “gasket corner” shims on the motor mounts because the motor was leaning to the driver side shock tower rubbing, driver side header leak, interior lights worked for about two hours after I got the car and now nothing works and I see fuse shims connected to all types of wires, very visibly horrible welding on some of the frame supports which tells me the car was wrecked in the front, the VIN is gone from under the passenger fender so I can’t completely confirm this is a true GTA. Otherwise, the car looks good, that’s about it. Lesson learned and if anyone asks, I will tell them to unfortunately not buy from you and I plan on going to a lot of shows...

6 September 2018
Unprompted review

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