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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the remotes, for their perfect functionality and ease of programming. Many people highlight the excellent service, noting the helpfulness of the staff in identifying the correct product and providing clear instructions. The delivery service is consistently described as quick and efficient, with many orders arriving within a few days or even the next day. The ordering process is also commended for being easy and straightforward. However, some customers experienced issues with their orders, such as receiving a different or incorrect part. A few people also mentioned difficulties with pairing their remotes or not receiving their ordered item in a timely manner.

What people talk about most

Product

Consumers express satisfaction with the product. Many reviewers highlight its flawless operation since... See more

Service

Users describe positive interactions with service. Many reviewers highlight the first-class, efficient, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came through in couple of days. Remotes works perfectly, programmed and cloned different frequencies into one duplicate remote, GR20 UNI to be specific. Came with instructions which was slig... See more

Rated 5 out of 5 stars

What a great company. We needed some replacement Hormann garage roller door remotes. We ordered from GateRemotes Ltd and they were such a reasonable price. The YouTube clips and instructions includ... See more

Rated 5 out of 5 stars

We all rely a lot on our electronic devices. It is the moment , although rare, that after many years of reliability something doesn’t quite work. In my case through perpetual long term reliability wit... See more

Rated 5 out of 5 stars

My 2 garages shared 2 Gliderol zappers for more than 20 years until one was lost last year. The local garage door dealers declared them obsolete, leaving me with just one working until I discovered Ga... See more


Company details

  1. Security Equipment Store

Written by the company

Gate Remotes supply replacement remotes for garage doors, electric gates and much more. Easy to program gate remotes available to buy online today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

748 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sound and prompt advice and guidance

Firstly I enquired about replacing my old remote which was over 20 years old. Lauren was able to identify it from my photographs and advised me that these are no longer available. I was told that the solution was to order one of Gate Remotes receiver kits with however many matching remotes I required. After I submitted additional photographs of the gate control box Lauren very helpfully advised me where to connect the cables from the receiver unit including the power supply direct from the terminals within the control box. After ordering the new receiver unit and two remotes they arrived within 48 hours. I was easily able to successfully install the receiver which enabled both my old remotes and the new ones to operate the gates.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely would not use this Company.

Absolutely would not use this Company.
Purchased some gate fobs on the 9th May and they sent the wrong ones. Cost me postage and packaging to return dispote it not been my fault and I'm still waiting for a £89.00 plus postage snd packahing refund.

9 May 2025
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with

A pleasure to deal with. I ordered a new remote from their comprehensive catalog, and got it wrong. They gave me advice on the phone and quickly sent the right unit with no additional postage or handling charges.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Very happy customer

I’m a gate automation engineer and have bought remotes and motors from here. Always very helpful and quick to get orders out.
Excellent to deal with and will be buying from them again.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

good service

good service.
It was easy to order which was to replace the broken remote. The instruction is very clear and easy to follow
recommend to others

12 July 2025
Unprompted review
Rated 5 out of 5 stars

I had no remote for a garage door in a…

I had no remote for a garage door in a house we had bought.
The team asked for two pictures of the unit and sent a recommendation for a new remote. Normally with this model, you need one remote. However the team knew a work round and the new remote included the instructions to set it up.
It worked first time.
Don't bother buying rubbish from Other retailers, use Gate remotes. It just works.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service overall!

We ordered a new garage remote as our old one had begun to play up. The ordering from this website was very easy and we were able to match the correct fob to the one we already had using their matching system. Once the order was placed we received an update on its progress and delivery was very quick. We were very impressed and we would definitely order from this site again.

30 June 2025
Rated 5 out of 5 stars

Excellent service

Information on the website was comprehensive and enabled me to select the right remote for my gates. Delivery was quick and the instructions for linking the new remotes were easy to follow. Great service

30 June 2025
Rated 5 out of 5 stars

If only I'd found them sooner!

After receiving a shocking price quote from a garage door company for a replacement remote, I discovered GateRemotes.
One quick call ensured I had the right product, and I was reassured that it was easy to configure. I bought one straight away.
Quick delivery, easy to follow instructions, and all for a great price.
I'll definitely use them again.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

I’d use them again

I ordered a garage door remote but in the interim managed to get my old one working again. Returning the new one was no problem and I was refunded promptly. Excellent service!

24 June 2025

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