Service, what service. These people are obviously too busy to check if a site is legit, it was obviously nothing more than a scam..But was never informed of such.. Had to do it all myself very very po... See more
Company replied
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See what reviewers are saying
We wanted to compliment you and the team for hosting this fantastic video today, Property Taxes in Italy. We have followed all of your site listings and information offerings to help us find our h... See more
Most of the listings are either outdated or possibly scams. Trying to contact sellers via Gateway is a waste of time. Sellers almost never respond to requests for information or to schedule viewings.... See more
Company replied
Due to the pandemia and boredom, I started meddling with properties in Italy for sale last year. Gate-away helped us a lot to understand the process of buying and opened a new path in our lives.... See more
Company details
Written by the company
Gate-away.com is the quickest and easiest search tool solely dedicated to overseas purchasers who can surf the biggest and most varied database of the best Italian properties for sale and for rent in the most beautiful corners of Italy, all featured by...
Contact info
Via Carlo Alberto dalla Chiesa n. 2, 63066, Grottammare, Italy
- 0735 737911
- gate-away.com
3.2
Average
93 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Disgruntled customer
Service, what service. These people are obviously too busy to check if a site is legit, it was obviously nothing more than a scam..But was never informed of such.. Had to do it all myself very very poor show....
24 January 2026
Unprompted review
Reply from Gate-away.com
Dear Customer,
we are sorry to read such a negative review.
Our Customer Care team is always available to support users at every stage and to assist with any issues, a service we have been providing with dedication for over 18 years. We would also like to clarify that, as a property portal, we do not directly manage the activities of the agencies advertising on our website: enquiries and property-related contacts are handled directly by the agencies themselves. We remain available to provide support.
Kind regards
----
Gentile cliente,
ci dispiace molto leggere un giudizio così negativo.
Il nostro Customer Care è sempre disponibile per supportare gli utenti in ogni fase e per aiutarli a gestire eventuali criticità, un servizio che svolgiamo con passione da oltre 18 anni. Desideriamo inoltre precisare che, in qualità di portale immobiliare, non gestiamo direttamente l’operato delle agenzie inserzioniste: le richieste di informazioni e i contatti relativi agli immobili vengono gestiti direttamente dalle agenzie stesse. Restiamo comunque a disposizione per fornire supporto.
Cordialmente
easy to search and vew properties most…
easy to search and vew properties most relevant info is included
16 August 2025
Unprompted review
Trustworthy and Reliable
1. *Excellent Customer Service*: Friendly, helpful, and responsive staff.
2. *High-Quality Products/Services*: Met or exceeded expectations in terms of quality.
3. *Efficient Process*: Smooth and efficient experience, with minimal wait times or issues.
4. *Value for Money*: Felt like the experience was worth the cost.
10 July 2024
Unprompted review
Very good service from the Gate-Away…
Very good service from the Gate-Away team and I got loads of genuine enquiries. Apart from one initial shady enquiry, there were no time-wasters or tyre-kickers.
25 November 2024
Unprompted review
Waste of time.
Most of the listings are either outdated or possibly scams. Trying to contact sellers via Gateway is a waste of time. Sellers almost never respond to requests for information or to schedule viewings.
15 July 2024
Unprompted review
Reply from Gate-away.com
Hello!
We are truly sorry for the inconvenience you experienced. Your satisfaction is important to us and we appreciate you bringing this to our attention.
In any case, since we are a portal, we are not mediators in the sale and we put in touch house-hunters in Italy directly with private owners and estate agencies. So we are not directly responsible for this. When you send an inquiry, you send it directly to the advertiser.
Anyway, if you didn't receive a reply for one or more properties in which you are still interested – or in case this will happen again in the future – please contact us at info@gate-away.com so we can try to help you by contacting the advertiser and asking for a reply.
Yet, if you think that some listings could be scams, please tell us which ones by using the same email address.
Best wishes,
the Gate-away.com team
I just love the whole concept
I just love the whole concept. I want to be a tour guide in Florence (I just need a Visa and to learn Italian)
2 May 2024
Unprompted review
The most important features in my…
The most important features in my opinion are the quick and easy navigation, large number of search criteria, detailed information for the listed properties and possibility to contact the agents/sellers directly trough the site.
30 September 2023
Unprompted review
The property listing information is…
The property listing information is always provided in clear and concise manner. Persons looking for property opportunities are well served by Gate-aeay.com
9 July 2023
Unprompted review
The webpage has been useful
The webpage has been useful. However, I do not care much for the administrator, she seldom answers messages.
23 October 2022
Unprompted review
Reply from Gate-away.com
Dear Sidney,
Thank you for your feedback.
We're happy that our website has been useful.
At the same time we're sorry if you have not always received a reply to your messages. Note that we are not an estate agent so we are not mediators in the sale, this means that we are a platform where private sellers and estate agencies advertise their properties for sale in Italy and they are those responsible for replying to your requests.
In any case, if you contact us at info@gate-away.com, we can try to help you receive a reply from them. If you don't tell us, we don't it.
Best wishes,
the Gate-away.com team
Very helpful site for someone exploring…
Very helpful site for someone exploring moving to Italy.
24 May 2022
Unprompted review
Great Starting Point for Searching
Great place to begin your search for a house. Without any complete central listing system in Italy, Gate-away has been a definitely time saver for us in our search... Love being able to pick areas and do a search based on our criteria. Perfetto!
16 May 2022
Unprompted review
Love affair with Italy’s culture and quest for a property!
Gate-away.com brings me a lot of joy while searching for the ideal property in Italy. Every Sunday I go through new listing and review at times the one saved ones. The site provides very coherent descriptions and photos and plenty of information on how to buy a property in Italy. If any question is asked one receives swift response. Bravo and the best wishes for the continual high level success.
15 March 2022
Unprompted review
Appreciation from regular users
My husband and I are regular users of your website. It fueled our previous holiday home purchase and sale and now is assisting us as we look again at purchasing a small piece of Italy.
Detailed honest descriptions of the property and community, including distances from services, energy ratings, as well as numerous clear photos greatly assist us in our search from Canada.🇨🇦
18 February 2022
Unprompted review
Just I want to know how non eu citizens…
Just I want to know how non eu citizens or from asian Citizen can buy a house in italy?
If yes online possible?
How I opened account in italy bank from pakistan?
16 February 2022
Unprompted review
Start here to look for your ideal property!
Very good portal, easy to use. Lovely people. Very helpful with advice and support. Start your search here and link up with agents in the area of your choice.
P.S. Come to Le Marche for the better life!
31 January 2022
Unprompted review
Perfect website :-)
27 January 2022
Unprompted review
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