Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Provided a list of options to choose from. Also let me know which was the most popular. I have always went with Relient, because I didn’t know how to research other electric companies
Company replied
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recomm... See more
Company replied
Thank you for this service. I am new to Texas and never had to pick my own energy provider. This was all new to me and I was worried about picking incorrectly. This site gave me some examples and allo... See more
Company replied
Company details
- Online Marketplace
- Energy Equipment and Solutions
- Energy Supplier
- Green Energy Supplier
- Price Comparison Site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
Sign up now
1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use, do outside research
It was super easy to use, but if I had not asked AI for help I would have been tricked into a bill credit plan which is usually a bad deal as an apartment renter.
7 May 2026
Reply from Gatby
Kimberly, we're really glad you caught that - and thanks for being thoughtful about what works best for your situation as a renter! 💡
Reply from Gatby
Luis, we're genuinely glad it felt that straightforward - thank you for choosing Gatby! ⚡
Easiest ever getting electricity set…
Easiest ever getting electricity set up. I will definitely recommend to everyone!
7 May 2026
Reply from Gatby
Cynthia, that recommendation means everything to us - thank you for spreading the word! 🙌
Reply from Gatby
Juhee, that's music to our ears - thank you for choosing Gatby! ⚡
Reply from Gatby
We're so grateful for the kind words - that's exactly the vibe we're going for! 😄
Reply from Gatby
Jarryl, we're glad the process felt straightforward - what could we have done to earn that 5th star? 💡 Feel free to reach us at support@gatby.com or (713) 581-6553.
Helpful Automation
I love the way that the automation works seamlessly with the housing community where my town home will be. I also appreciated the details for price, ratings, and overall satisfaction.
4 May 2026
Reply from Gatby
Amber, This is exactly the experience we've worked so hard to create! Thank you so much for noticing and sharing!
Fast and easy
6 May 2026
Reply from Gatby
Sean, we're glad it felt seamless! What could we have done to earn that 5th star? 💡 Feel free to reach us at support@gatby.com or (713) 581-6553.
Reply from Gatby
Joann, that's exactly what we're going for - super easy is the whole point! 😄 Thanks for choosing Gatby!
N/A.......
4 May 2026
Reply from Gatby
Paula, thanks so much for the five stars - we're genuinely grateful! ✨
Easy to set up
4 May 2026
Reply from Gatby
Suzanne, that's exactly what we're after - glad we nailed the setup experience! 👏
Reply from Gatby
Ciaoehila, right back at you - we love when it all just clicks! 😊
Reply from Gatby
Samantha, we really appreciate you taking the time to share that - it means the world to us! 😊
so great wow outstanding
5 May 2026
Reply from Gatby
Kevin, that kind of feedback absolutely makes our day - thank you for choosing Gatby! 🔥
Reply from Gatby
Tyrone, you just nailed the Gatby experience in three words - that's exactly what we're going for! 🔥
Reply from Gatby
Daren, right back at you - thanks for choosing Gatby! 🙌
Very easy set up
5 May 2026
Reply from Gatby
Delton, appreciate you keeping it real - glad we made it that simple! ⚡
Easy to use and navigate
Easy to use and navigate. Provided informative options for electric plans & providers. Very pleasant user experience.
4 May 2026
Reply from Gatby
Chaille, thanks for the feedback - we love that the platform felt intuitive and the plan options were actually helpful! 😄
Easy process
28 April 2026
Reply from Gatby
Susan, that's music to our ears - thanks for choosing Gatby! 💡
Reply from Gatby
Georgia, we're happy we could help you land a better rate - that's what we're here for! 💪
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.