Smooth and easy process to transition to a lower cost energy provider. I received great communication letting me know that Gatby was searching for the best plan, then giving details around the plan, t... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Provided a list of options to choose from. Also let me know which was the most popular. I have always went with Relient, because I didn’t know how to research other electric companies
Company replied
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recomm... See more
Company replied
Thank you for this service. I am new to Texas and never had to pick my own energy provider. This was all new to me and I was worried about picking incorrectly. This site gave me some examples and allo... See more
Company replied
Company details
- Online Marketplace
- Energy Equipment and Solutions
- Energy Supplier
- Green Energy Supplier
- Price Comparison Site
About Gatby
Written by the company
Gatby takes the hassle out of shopping for electricity. Our technology-driven marketplace connects you with trusted providers, transparent rates, and smarter tools to help you save. Whether you want expert guidance with Copilot or a fully hands-off experience with Autopilot, we make sure you’re always on the best plan—effortlessly and at no cost to to you.
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1Terms and conditions may apply.
Contact info
United States
- (713) 581-6553
- hello@gatby.com
- gatby.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Gatby
Kaitlyn, that's what we're aiming for - appreciate you choosing Gatby! 👏
Reply from Gatby
Jamie, the speed is something we genuinely take pride in - glad we could get you up and running so fast! ⚡
It was very easy to complete
16 May 2026
Reply from Gatby
Alysia, we love hearing that it felt effortless from start to finish - thank you for trusting us! 🙌
Reply from Gatby
Angelica, that's music to our ears - thanks for the love! 😄
I liked that Gatby showed the…
I liked that Gatby showed the recommended companies and plans to choose from based on house size and other factors. It was easy to compare the plans and rates.
26 May 2026
Reply from Gatby
Sabrina, the personalized recommendations based on your home really cut through the noise - thank you for letting us help you find the right fit! 🏡
Reply from Gatby
Samantha, you just nailed our mission in three words - thanks for the kind words! ⚡
Very convenient and stress-free service
25 May 2026
Reply from Gatby
Ashley, that's exactly what we're going for - appreciate you choosing Gatby! ✨
Very easy to use.
25 May 2026
Reply from Gatby
Carolyn, thank you for taking the time to share that - simplicity is exactly what we're built for! 😄
It was fast great price easy setup and…
It was fast great price easy setup and overall experience
22 May 2026
Reply from Gatby
Quishay, that's exactly the trifecta we're after - fast, affordable, and frictionless - thanks for choosing Gatby! 💪
Seamless process
Seamless process, was easy-to-use and switch. Haven't had service yet, so cant provide review for billing or anything. Online switching was pretty straight forward. Praying this decision was the right one
23 May 2026
Reply from Gatby
SD, the fact that switching felt straightforward means we've done our job right - we'd love to hear how we could've made it a 5-star experience once you've had a chance to see the service in action! 💡 Hit us up at support@gatby.com or (713) 581-6553 if anything comes up along the way.
Quick and easy
23 May 2026
Reply from Gatby
Nathan, that's exactly the vibe we're going for - thanks for choosing Gatby! ⚡
Its very easy and the service is…
Its very easy and the service is hopefully can he approved but so far a good site
23 May 2026
Reply from Gatby
Yuridia, thanks for giving us a shot - we'll keep working to earn that confidence as your service kicks in! 🙌
Reply from Gatby
Henry, that's exactly what we're built for - appreciate you choosing Gatby! 🔥
Reply from Gatby
Ffgff, love the enthusiasm - thank you for choosing Gatby! 🙌
Quick and easy
22 May 2026
Reply from Gatby
Madison, that's exactly what we're aiming for - thanks for choosing Gatby! ⚡
Reply from Gatby
S., that's exactly what we want to hear - really appreciate you choosing Gatby! 💡
What’s important for me to know
I can make the best of what I had/have which is the best of a bad situation or decision which sometimes never ends well at all for me especially on my behalf.
19 May 2026
Reply from Gatby
Lemetrick, glad we could help turn things around for you - that's what we're here for! 💪
Choosing an electricity company can be challenging
I wasn’t familiar with this company. However, enrolling was easy and navigating through the website was simple. I was impressed with the number of options available. I went with a plan that was recommended by the complex as most used by current residents. I felt comfortable with that. The plan I chose best fits my current financial needs and will be beneficial to me longterm.
21 May 2026
Reply from Gatby
Alfred, the fact that you found exactly what you needed and felt confident in your choice means the world to us - thank you for choosing Gatby! 💡
Reply from Gatby
Raya, that's exactly what we're shooting for - really appreciate you choosing Gatby! 😄
Reply from Gatby
Jon, that hopefully is exactly what we're betting on too - thanks for trusting us with this! 💡
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