Excellent service from Phil Kitson New boiler fitted Phil was amazing under difficult circumstances after a bereavement. He liaised with a solicitor and key holder and kept me informed from 200 m... See more
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See what reviewers are saying
After years of excellent service from gastek’s most comprehensive home care plan. I felt secure in that they fixed any problem quickly and without cost. I now discover that plan does not cover repl... See more
I hadn't used Gastekhomesafe previously !! When the engieer arrived he showed me his i.d and I showed him where my boiler was, he explained the process, so left him to it ! After approximately half an... See more
Gastek ,arrived when they said they would and replaced my boiler in about 4 hrs , they were efficient clean and tidy . Their price was a fair one and compared favourably with other quotes I had , not... See more
Company details
Information provided by various external sources
We are a family business, we do all things domestic gas and plumbing work
Contact info
Unit 15B Anchor business park, DY2 9AF, dudley, United Kingdom
- 01384560856
- gastek@me.com
- gastekhomesafe.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service
I had my previous boiler fitted by…
I had my previous boiler fitted by gastek and have a continued plan which i have brought with me to my new property. The staff are very polite always do a great job and do the job quickly and efficiently. I would recommend this company to fit your boiler and their plan is well priced.
Thorough boiler service done by… Gastek
Thorough boiler service done by pleasant workman who I felt safe accepting into my home. Very happy with the clean and efficient way he operated.
Quote only but very efficient and…
Quote only but very efficient and honest. Quote was competitive, only reason for not choosing Gastekhomesafe was that we chose a different boiler manufacturer.
Very professional and friendly service…
Very professional and friendly service an excellent company wouldn't use anyone else
Very happy with the service of our…
Very happy with the service of our central heating carried which was efficiently done and no mess.
Very good service
Good reliable company who carry out…
Good reliable company who carry out excellent work.
The worker that came to service my…
The worker that came to service my boiler wasn't wearing a mask, I did ask where is your mask his response was its in the van, but still he didn't go back out to collect it. It is vital that you tell your workers its mandatory that they wear there masks especially when they visiting customers.
Central heating boiler replacement
From first contact a very professional approach and work carried out
to a very good standard
Excellent service
Efficient friendly and polite what more can you ask for
Annual service
Once in touch with Gastek I was given a suitable date for the service. The engineer that came to carry out the service was polite and came on the time allotted. A thorough service was carried out and the service schedule was filled out as required for the guarantee of the boiler. We were also sent a certificate detailing the work carried out and the acompanying results by email. All in all very satisfied with the service supplied by Gastek.
job well done no problems
Excellent service from booking to the…
Excellent service from booking to the work being done on time and efficiently.
Absolutely brilliant service thanks
always a great job
Excellent services
Always efficent
Very professional
Very professional. Very polite man who did the service.
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