Garrett Electronics Reviews 3

TrustScore 3 out of 5

2.8

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Company details

  1. Safety Equipment Supplier
  2. Metal Detecting Equipment Supplier
  3. Safety and Work Wear Store

Information provided by various external sources

Metal detectors designed and manufactured by Garrett: hand-held, ground-search and walk-through metal detectors for sport, security and countermine industries. Made in the USA


Contact info

  • West State Street 1881, 75042, Garland, United States

  • garrett.com

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

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Rated 1 out of 5 stars

Bought a new outercasting for pro pointer but it had a leak. BAD AFTERSALES AND GUARANTEE

Bought a new outercasting fot the propointer. After one time use it stopped working. Did a airtest and it turns out it was leaking at the lightbulb. Not my fault. Because of the leak the complete electric part was corroded by the salt water entering the lightbulb. It was confirmed by Regton UK the ledbulb had a leak. After sending 6

8 emails in 3 months to Garret nothing happened. Not even a sorry for the problems i faced. So... for me never again a propointer or any other Garret materials anymore. How rude and what a bad aftersales they have. Shame on you Garret. If you sell me a leaking device and no refund what so ever.. you get crap back.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Good products but wont ship to europe…

Good products but wont ship to europe what is the point of getting axiom in europe when you can not buy separate coils and none company ships from us to europe i got axiom but won't get the necessary coils..

14 June 2025
Unprompted review
Rated 5 out of 5 stars

Honest to buyers

I bought a Garrett AT PRO metal detector, and after it began to break down systematically, I tried to return the money in Ukraine. The service center and the trading company sent me by the forest.

But thanks to the personal intervention of Jasmin Escobar (Customer Service Coordinator at Garrett Electronics), I managed to get the full amount back.

I personally thank Jasmin and the entire Garrett company for their honest attitude towards customers.

17 February 2022
Unprompted review

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